Published on

Jan 30, 2024

Published on

Jan 30, 2024

Published on

Jan 30, 2024

Published on

Jan 30, 2024

Credit Investigator

Credit Investigator

Credit Investigator

Credit Investigator

Full-time

/

United States

/

Remote

Full-time

/

United States

/

Remote

Full-time

/

United States

/

Remote

Full-time

/

United States

/

Remote

About the job

Job Description

Staples is business to business
. You’re what binds us together.

Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders; working with them to accelerate the company’s profitability and growth.

What You’ll Be Doing

  • Review new account orders to determine creditworthiness, fraud risk, and authenticity of new and existing customers to minimize slow payments or bad debt write-offs

  • Analyse key factors about the business to determine the level of investigation required (e.g., company data, credit score, SIC code, founded date, demographics, economic conditions, existing payment trends)

  • Pull and analyze credit data from various sources to validate businesses

  • Accounts requiring more in-depth investigation, contact customer for information

  • Document key credit information for future reference & update credit/fraud databases

  • Communicate with customers to provide an explanation of findings and, when possible, offer alternative payment methods and options to process pending orders

  • Work with customers to offer ways to increase or improve status for future open account consideration

What You Bring To The Table

  • Ability to use system tools (Kount) and external systems to pull credit data, analyze customers’ accounts and credit information by utilizing account data and other software

  • Capability to use phone system technology to efficiently investigate customers in a timely manner

  • Good analytical skills

  • Ability to assess a problem and promptly resolve or escalate accordingly

  • Basic to Intermediate skills in Excel

  • Excellent written and verbal communication skills

  • Time management and organizational skills

  • Ability to coordinate with other internal departments

  • Large ERP Experience (Oracle, SAP etc.)

Qualifications

What’s needed- Basic Qualifications


  • 2+ years’ experience in B2B Credit Analysis

What’s Needed- Preferred Qualifications

  • Associates or Bachelor’s degree in a related field or equivalent work experience

We Offer

  • Inclusive culture with associate-led Business Resource Groups

  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits

About Us

Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.

About the job

Job Description

Staples is business to business
. You’re what binds us together.

Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders; working with them to accelerate the company’s profitability and growth.

What You’ll Be Doing

  • Review new account orders to determine creditworthiness, fraud risk, and authenticity of new and existing customers to minimize slow payments or bad debt write-offs

  • Analyse key factors about the business to determine the level of investigation required (e.g., company data, credit score, SIC code, founded date, demographics, economic conditions, existing payment trends)

  • Pull and analyze credit data from various sources to validate businesses

  • Accounts requiring more in-depth investigation, contact customer for information

  • Document key credit information for future reference & update credit/fraud databases

  • Communicate with customers to provide an explanation of findings and, when possible, offer alternative payment methods and options to process pending orders

  • Work with customers to offer ways to increase or improve status for future open account consideration

What You Bring To The Table

  • Ability to use system tools (Kount) and external systems to pull credit data, analyze customers’ accounts and credit information by utilizing account data and other software

  • Capability to use phone system technology to efficiently investigate customers in a timely manner

  • Good analytical skills

  • Ability to assess a problem and promptly resolve or escalate accordingly

  • Basic to Intermediate skills in Excel

  • Excellent written and verbal communication skills

  • Time management and organizational skills

  • Ability to coordinate with other internal departments

  • Large ERP Experience (Oracle, SAP etc.)

Qualifications

What’s needed- Basic Qualifications


  • 2+ years’ experience in B2B Credit Analysis

What’s Needed- Preferred Qualifications

  • Associates or Bachelor’s degree in a related field or equivalent work experience

We Offer

  • Inclusive culture with associate-led Business Resource Groups

  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits

About Us

Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.

About the job

Job Description

Staples is business to business
. You’re what binds us together.

Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders; working with them to accelerate the company’s profitability and growth.

What You’ll Be Doing

  • Review new account orders to determine creditworthiness, fraud risk, and authenticity of new and existing customers to minimize slow payments or bad debt write-offs

  • Analyse key factors about the business to determine the level of investigation required (e.g., company data, credit score, SIC code, founded date, demographics, economic conditions, existing payment trends)

  • Pull and analyze credit data from various sources to validate businesses

  • Accounts requiring more in-depth investigation, contact customer for information

  • Document key credit information for future reference & update credit/fraud databases

  • Communicate with customers to provide an explanation of findings and, when possible, offer alternative payment methods and options to process pending orders

  • Work with customers to offer ways to increase or improve status for future open account consideration

What You Bring To The Table

  • Ability to use system tools (Kount) and external systems to pull credit data, analyze customers’ accounts and credit information by utilizing account data and other software

  • Capability to use phone system technology to efficiently investigate customers in a timely manner

  • Good analytical skills

  • Ability to assess a problem and promptly resolve or escalate accordingly

  • Basic to Intermediate skills in Excel

  • Excellent written and verbal communication skills

  • Time management and organizational skills

  • Ability to coordinate with other internal departments

  • Large ERP Experience (Oracle, SAP etc.)

Qualifications

What’s needed- Basic Qualifications


  • 2+ years’ experience in B2B Credit Analysis

What’s Needed- Preferred Qualifications

  • Associates or Bachelor’s degree in a related field or equivalent work experience

We Offer

  • Inclusive culture with associate-led Business Resource Groups

  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits

About Us

Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.

About the job

Job Description

Staples is business to business
. You’re what binds us together.

Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders; working with them to accelerate the company’s profitability and growth.

What You’ll Be Doing

  • Review new account orders to determine creditworthiness, fraud risk, and authenticity of new and existing customers to minimize slow payments or bad debt write-offs

  • Analyse key factors about the business to determine the level of investigation required (e.g., company data, credit score, SIC code, founded date, demographics, economic conditions, existing payment trends)

  • Pull and analyze credit data from various sources to validate businesses

  • Accounts requiring more in-depth investigation, contact customer for information

  • Document key credit information for future reference & update credit/fraud databases

  • Communicate with customers to provide an explanation of findings and, when possible, offer alternative payment methods and options to process pending orders

  • Work with customers to offer ways to increase or improve status for future open account consideration

What You Bring To The Table

  • Ability to use system tools (Kount) and external systems to pull credit data, analyze customers’ accounts and credit information by utilizing account data and other software

  • Capability to use phone system technology to efficiently investigate customers in a timely manner

  • Good analytical skills

  • Ability to assess a problem and promptly resolve or escalate accordingly

  • Basic to Intermediate skills in Excel

  • Excellent written and verbal communication skills

  • Time management and organizational skills

  • Ability to coordinate with other internal departments

  • Large ERP Experience (Oracle, SAP etc.)

Qualifications

What’s needed- Basic Qualifications


  • 2+ years’ experience in B2B Credit Analysis

What’s Needed- Preferred Qualifications

  • Associates or Bachelor’s degree in a related field or equivalent work experience

We Offer

  • Inclusive culture with associate-led Business Resource Groups

  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits

About Us

Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.

Staples Stores

United States

Visit Company Website

Staples Stores

United States

Visit Company Website

Staples Stores

United States

Visit Company Website

Staples Stores

United States

Visit Company Website

About Company

Staples Connect has arrived at your local Staples store; evolving to meet the everchanging needs of our community. Our store associates help customers unlock what’s possible by providing outstanding service, product recommendations and inspirational thought starters. So whether you’re finding your remote working sweet spot, launching a side hustle or learning in bold new ways, we have every tool you need to work, learn and create.Explore Staples Connect, the working and learning store: StaplesConnect.com

Total Employees

1,331

Company 2-Year Growth

5%

Median Employee Tenure

3.5 years