Published on

Jun 19, 2024

Published on

Jun 19, 2024

Published on

Jun 19, 2024

Published on

Jun 19, 2024

Director Fraud

Director Fraud

Director Fraud

Director Fraud

Full-time

/

Hauppauge, NY

/

On-site

Full-time

/

Hauppauge, NY

/

On-site

Full-time

/

Hauppauge, NY

/

On-site

Full-time

/

Hauppauge, NY

/

On-site

About the job

Brief Description

Join Our Team

For 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America's Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into one of the leading credit unions in the United States. As we broaden our national reach, we will continue to ensure that Teachers is a Best Place to Bank and a Best Place to Work. Teachers offers a variety of exciting career opportunities ranging from part-time and full-time staffers to executive leadership roles.

Summary

The Director Fraud is responsible for oversight for the Credit Unions fraud detection and Investigation team that performs end-to-end investigations of fraud, including, alerts, cases, and regulatory reporting of fraud related financial crimes activities throughout the enterprise.

Qualifications & Education


Bachelor’s DegreeMinimum six years leading or influencing people requiredMinimum six years’ experience in risk management, financial crimes compliance, with focus on fraud prevention, detection, investigations, building robust fraud programs, tracking and reporting of fraud losses to all levels of management, including regulatory reporting requiredCertified Fraud Examiner (CFE) requiredDemonstrated experience with successfully building and leading a fraud detection and investigations teamExcellent written and verbal communications skills, attention to detail and strong time management skillsStrong understanding of various fraud types (e.g., identity theft, account takeover, payment fraud) and the tools/methods used to perpetrate themExperience with fraud detection software, data analytics tools, and risk assessment methodologiesDeveloped investigative skills - inquiry and analysis, data visualization, and interviewingExcellent interpersonal skills and ability to interact with branch and business personnel in a mature and professional manner and apply feedback on work product from supervisor(s)Demonstrate a thorough understanding of fraud investigations processes and tools, and Suspicious Activity Reporting regulatory requirementsExpert-level understanding of laws related to fraud investigations, Breach of Warranty and Hold Harmless process, claims management, and chargeback rules, and ID Theft – Red Flags Rule requirementsStrong leadership skills: ability to direct staff and workflows in accordance with credit union standards and practicesStrong sense of urgency and accountability; ability to execute in a high -pressure and time-sensitive environmentExperience leading a team within detection Strong bank regulatory knowledge including Reg E, Reg Z, Reg CC, FACTA & KYC.Demonstrated ability to rapidly absorb and synthesize data to form an accurate understanding of context and issues and make strategic and tactical recommendations to business partnersDemonstrated ability to identify complex business challenges and manage effective solutions


Job Duties


Develop and implement effective, sustainable and repeatable fraud detection and prevention strategies to ultimately safeguard the financial interests of the credit union and its membersLead a team of fraud investigators, coordinate with various departments, and utilize advanced tools and technologies to identify and mitigate potentially fraudulent activities across multiple channelsAnalyze fraud trends and patterns to continuously improve overarching fraud prevention and detection strategiesConduct or manage risk assessment engagements to identify potential vulnerabilities through all channelsOversee the creation and review of fraudulent cases and resolve problems or troubleshoot issues utilizing systems or toolsProvide SME insight into process fraud detection queues and user authentication servicesProtect the Credit Union and its Members by minimizing fraud loss, risk exposure and by providing efficient customer service both to internal and external customersDevelop team that monitors account activity and places outbound calls and/or accepts inbound calls when appropriateRemain up-to-date with industry trends and changes in fraud tacticsLeads Fraud Management meetings, prepares and presents regular reports on fraud trends, incidents, and mitigation efforts to senior managementOversee investigations into suspected fraudulent activities, collaborating with internal teams, law enforcement, and external partners as necessaryAnalyze data from various sources to identify trends, patterns, and potential risks associated with fraudProvide strategic direction and oversight while supervising, mentoring, and guiding a team of fraud analysts and investigators, ensuring high performance, growth, and collaboration within the teamCollaborate with other departments to develop a holistic approach to fraud prevention and detectionDevelop and implement fraud awareness education, prevention, best practices, detection and response programs by method of formal training and through various platforms. Create, defines, implements, or advises on relevant policies, procedures and practices that facilitate an effective fraud managed business environment around all services, products, and processes. Participates as a member of outside organizations and associations that focus on fraud issues and topics maintaining awareness of trends and threats. *Performs other duties as needed upon request by immediate supervisor*Performs duties inherent in the role of a Director


Benefits Of Joining The Teachers Team

We provide a competitive compensation and benefits package that includes, but is not limited to:


Paid time off for vacation, personal days, and holidays Fully-funded pension plan 401(k) company contribution Teachers pays 100% Premium Coverage for Vision & Dental Care Tuition reimbursement is offered to full-time employees Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers


The good faith range for this position is $131,000 - $165,000 annually. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.

To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers

Click here to view: California Privacy Notice

About the job

Brief Description

Join Our Team

For 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America's Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into one of the leading credit unions in the United States. As we broaden our national reach, we will continue to ensure that Teachers is a Best Place to Bank and a Best Place to Work. Teachers offers a variety of exciting career opportunities ranging from part-time and full-time staffers to executive leadership roles.

Summary

The Director Fraud is responsible for oversight for the Credit Unions fraud detection and Investigation team that performs end-to-end investigations of fraud, including, alerts, cases, and regulatory reporting of fraud related financial crimes activities throughout the enterprise.

Qualifications & Education


Bachelor’s DegreeMinimum six years leading or influencing people requiredMinimum six years’ experience in risk management, financial crimes compliance, with focus on fraud prevention, detection, investigations, building robust fraud programs, tracking and reporting of fraud losses to all levels of management, including regulatory reporting requiredCertified Fraud Examiner (CFE) requiredDemonstrated experience with successfully building and leading a fraud detection and investigations teamExcellent written and verbal communications skills, attention to detail and strong time management skillsStrong understanding of various fraud types (e.g., identity theft, account takeover, payment fraud) and the tools/methods used to perpetrate themExperience with fraud detection software, data analytics tools, and risk assessment methodologiesDeveloped investigative skills - inquiry and analysis, data visualization, and interviewingExcellent interpersonal skills and ability to interact with branch and business personnel in a mature and professional manner and apply feedback on work product from supervisor(s)Demonstrate a thorough understanding of fraud investigations processes and tools, and Suspicious Activity Reporting regulatory requirementsExpert-level understanding of laws related to fraud investigations, Breach of Warranty and Hold Harmless process, claims management, and chargeback rules, and ID Theft – Red Flags Rule requirementsStrong leadership skills: ability to direct staff and workflows in accordance with credit union standards and practicesStrong sense of urgency and accountability; ability to execute in a high -pressure and time-sensitive environmentExperience leading a team within detection Strong bank regulatory knowledge including Reg E, Reg Z, Reg CC, FACTA & KYC.Demonstrated ability to rapidly absorb and synthesize data to form an accurate understanding of context and issues and make strategic and tactical recommendations to business partnersDemonstrated ability to identify complex business challenges and manage effective solutions


Job Duties


Develop and implement effective, sustainable and repeatable fraud detection and prevention strategies to ultimately safeguard the financial interests of the credit union and its membersLead a team of fraud investigators, coordinate with various departments, and utilize advanced tools and technologies to identify and mitigate potentially fraudulent activities across multiple channelsAnalyze fraud trends and patterns to continuously improve overarching fraud prevention and detection strategiesConduct or manage risk assessment engagements to identify potential vulnerabilities through all channelsOversee the creation and review of fraudulent cases and resolve problems or troubleshoot issues utilizing systems or toolsProvide SME insight into process fraud detection queues and user authentication servicesProtect the Credit Union and its Members by minimizing fraud loss, risk exposure and by providing efficient customer service both to internal and external customersDevelop team that monitors account activity and places outbound calls and/or accepts inbound calls when appropriateRemain up-to-date with industry trends and changes in fraud tacticsLeads Fraud Management meetings, prepares and presents regular reports on fraud trends, incidents, and mitigation efforts to senior managementOversee investigations into suspected fraudulent activities, collaborating with internal teams, law enforcement, and external partners as necessaryAnalyze data from various sources to identify trends, patterns, and potential risks associated with fraudProvide strategic direction and oversight while supervising, mentoring, and guiding a team of fraud analysts and investigators, ensuring high performance, growth, and collaboration within the teamCollaborate with other departments to develop a holistic approach to fraud prevention and detectionDevelop and implement fraud awareness education, prevention, best practices, detection and response programs by method of formal training and through various platforms. Create, defines, implements, or advises on relevant policies, procedures and practices that facilitate an effective fraud managed business environment around all services, products, and processes. Participates as a member of outside organizations and associations that focus on fraud issues and topics maintaining awareness of trends and threats. *Performs other duties as needed upon request by immediate supervisor*Performs duties inherent in the role of a Director


Benefits Of Joining The Teachers Team

We provide a competitive compensation and benefits package that includes, but is not limited to:


Paid time off for vacation, personal days, and holidays Fully-funded pension plan 401(k) company contribution Teachers pays 100% Premium Coverage for Vision & Dental Care Tuition reimbursement is offered to full-time employees Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers


The good faith range for this position is $131,000 - $165,000 annually. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.

To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers

Click here to view: California Privacy Notice

About the job

Brief Description

Join Our Team

For 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America's Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into one of the leading credit unions in the United States. As we broaden our national reach, we will continue to ensure that Teachers is a Best Place to Bank and a Best Place to Work. Teachers offers a variety of exciting career opportunities ranging from part-time and full-time staffers to executive leadership roles.

Summary

The Director Fraud is responsible for oversight for the Credit Unions fraud detection and Investigation team that performs end-to-end investigations of fraud, including, alerts, cases, and regulatory reporting of fraud related financial crimes activities throughout the enterprise.

Qualifications & Education


Bachelor’s DegreeMinimum six years leading or influencing people requiredMinimum six years’ experience in risk management, financial crimes compliance, with focus on fraud prevention, detection, investigations, building robust fraud programs, tracking and reporting of fraud losses to all levels of management, including regulatory reporting requiredCertified Fraud Examiner (CFE) requiredDemonstrated experience with successfully building and leading a fraud detection and investigations teamExcellent written and verbal communications skills, attention to detail and strong time management skillsStrong understanding of various fraud types (e.g., identity theft, account takeover, payment fraud) and the tools/methods used to perpetrate themExperience with fraud detection software, data analytics tools, and risk assessment methodologiesDeveloped investigative skills - inquiry and analysis, data visualization, and interviewingExcellent interpersonal skills and ability to interact with branch and business personnel in a mature and professional manner and apply feedback on work product from supervisor(s)Demonstrate a thorough understanding of fraud investigations processes and tools, and Suspicious Activity Reporting regulatory requirementsExpert-level understanding of laws related to fraud investigations, Breach of Warranty and Hold Harmless process, claims management, and chargeback rules, and ID Theft – Red Flags Rule requirementsStrong leadership skills: ability to direct staff and workflows in accordance with credit union standards and practicesStrong sense of urgency and accountability; ability to execute in a high -pressure and time-sensitive environmentExperience leading a team within detection Strong bank regulatory knowledge including Reg E, Reg Z, Reg CC, FACTA & KYC.Demonstrated ability to rapidly absorb and synthesize data to form an accurate understanding of context and issues and make strategic and tactical recommendations to business partnersDemonstrated ability to identify complex business challenges and manage effective solutions


Job Duties


Develop and implement effective, sustainable and repeatable fraud detection and prevention strategies to ultimately safeguard the financial interests of the credit union and its membersLead a team of fraud investigators, coordinate with various departments, and utilize advanced tools and technologies to identify and mitigate potentially fraudulent activities across multiple channelsAnalyze fraud trends and patterns to continuously improve overarching fraud prevention and detection strategiesConduct or manage risk assessment engagements to identify potential vulnerabilities through all channelsOversee the creation and review of fraudulent cases and resolve problems or troubleshoot issues utilizing systems or toolsProvide SME insight into process fraud detection queues and user authentication servicesProtect the Credit Union and its Members by minimizing fraud loss, risk exposure and by providing efficient customer service both to internal and external customersDevelop team that monitors account activity and places outbound calls and/or accepts inbound calls when appropriateRemain up-to-date with industry trends and changes in fraud tacticsLeads Fraud Management meetings, prepares and presents regular reports on fraud trends, incidents, and mitigation efforts to senior managementOversee investigations into suspected fraudulent activities, collaborating with internal teams, law enforcement, and external partners as necessaryAnalyze data from various sources to identify trends, patterns, and potential risks associated with fraudProvide strategic direction and oversight while supervising, mentoring, and guiding a team of fraud analysts and investigators, ensuring high performance, growth, and collaboration within the teamCollaborate with other departments to develop a holistic approach to fraud prevention and detectionDevelop and implement fraud awareness education, prevention, best practices, detection and response programs by method of formal training and through various platforms. Create, defines, implements, or advises on relevant policies, procedures and practices that facilitate an effective fraud managed business environment around all services, products, and processes. Participates as a member of outside organizations and associations that focus on fraud issues and topics maintaining awareness of trends and threats. *Performs other duties as needed upon request by immediate supervisor*Performs duties inherent in the role of a Director


Benefits Of Joining The Teachers Team

We provide a competitive compensation and benefits package that includes, but is not limited to:


Paid time off for vacation, personal days, and holidays Fully-funded pension plan 401(k) company contribution Teachers pays 100% Premium Coverage for Vision & Dental Care Tuition reimbursement is offered to full-time employees Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers


The good faith range for this position is $131,000 - $165,000 annually. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.

To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers

Click here to view: California Privacy Notice

About the job

Brief Description

Join Our Team

For 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America's Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into one of the leading credit unions in the United States. As we broaden our national reach, we will continue to ensure that Teachers is a Best Place to Bank and a Best Place to Work. Teachers offers a variety of exciting career opportunities ranging from part-time and full-time staffers to executive leadership roles.

Summary

The Director Fraud is responsible for oversight for the Credit Unions fraud detection and Investigation team that performs end-to-end investigations of fraud, including, alerts, cases, and regulatory reporting of fraud related financial crimes activities throughout the enterprise.

Qualifications & Education


Bachelor’s DegreeMinimum six years leading or influencing people requiredMinimum six years’ experience in risk management, financial crimes compliance, with focus on fraud prevention, detection, investigations, building robust fraud programs, tracking and reporting of fraud losses to all levels of management, including regulatory reporting requiredCertified Fraud Examiner (CFE) requiredDemonstrated experience with successfully building and leading a fraud detection and investigations teamExcellent written and verbal communications skills, attention to detail and strong time management skillsStrong understanding of various fraud types (e.g., identity theft, account takeover, payment fraud) and the tools/methods used to perpetrate themExperience with fraud detection software, data analytics tools, and risk assessment methodologiesDeveloped investigative skills - inquiry and analysis, data visualization, and interviewingExcellent interpersonal skills and ability to interact with branch and business personnel in a mature and professional manner and apply feedback on work product from supervisor(s)Demonstrate a thorough understanding of fraud investigations processes and tools, and Suspicious Activity Reporting regulatory requirementsExpert-level understanding of laws related to fraud investigations, Breach of Warranty and Hold Harmless process, claims management, and chargeback rules, and ID Theft – Red Flags Rule requirementsStrong leadership skills: ability to direct staff and workflows in accordance with credit union standards and practicesStrong sense of urgency and accountability; ability to execute in a high -pressure and time-sensitive environmentExperience leading a team within detection Strong bank regulatory knowledge including Reg E, Reg Z, Reg CC, FACTA & KYC.Demonstrated ability to rapidly absorb and synthesize data to form an accurate understanding of context and issues and make strategic and tactical recommendations to business partnersDemonstrated ability to identify complex business challenges and manage effective solutions


Job Duties


Develop and implement effective, sustainable and repeatable fraud detection and prevention strategies to ultimately safeguard the financial interests of the credit union and its membersLead a team of fraud investigators, coordinate with various departments, and utilize advanced tools and technologies to identify and mitigate potentially fraudulent activities across multiple channelsAnalyze fraud trends and patterns to continuously improve overarching fraud prevention and detection strategiesConduct or manage risk assessment engagements to identify potential vulnerabilities through all channelsOversee the creation and review of fraudulent cases and resolve problems or troubleshoot issues utilizing systems or toolsProvide SME insight into process fraud detection queues and user authentication servicesProtect the Credit Union and its Members by minimizing fraud loss, risk exposure and by providing efficient customer service both to internal and external customersDevelop team that monitors account activity and places outbound calls and/or accepts inbound calls when appropriateRemain up-to-date with industry trends and changes in fraud tacticsLeads Fraud Management meetings, prepares and presents regular reports on fraud trends, incidents, and mitigation efforts to senior managementOversee investigations into suspected fraudulent activities, collaborating with internal teams, law enforcement, and external partners as necessaryAnalyze data from various sources to identify trends, patterns, and potential risks associated with fraudProvide strategic direction and oversight while supervising, mentoring, and guiding a team of fraud analysts and investigators, ensuring high performance, growth, and collaboration within the teamCollaborate with other departments to develop a holistic approach to fraud prevention and detectionDevelop and implement fraud awareness education, prevention, best practices, detection and response programs by method of formal training and through various platforms. Create, defines, implements, or advises on relevant policies, procedures and practices that facilitate an effective fraud managed business environment around all services, products, and processes. Participates as a member of outside organizations and associations that focus on fraud issues and topics maintaining awareness of trends and threats. *Performs other duties as needed upon request by immediate supervisor*Performs duties inherent in the role of a Director


Benefits Of Joining The Teachers Team

We provide a competitive compensation and benefits package that includes, but is not limited to:


Paid time off for vacation, personal days, and holidays Fully-funded pension plan 401(k) company contribution Teachers pays 100% Premium Coverage for Vision & Dental Care Tuition reimbursement is offered to full-time employees Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers


The good faith range for this position is $131,000 - $165,000 annually. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.

To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers

Click here to view: California Privacy Notice

Teachers Federal Credit Union

Hauppauge, NY

Visit Company Website

Teachers Federal Credit Union

Hauppauge, NY

Visit Company Website

Teachers Federal Credit Union

Hauppauge, NY

Visit Company Website

Teachers Federal Credit Union

Hauppauge, NY

Visit Company Website

About Company

Teachers Federal Credit Union (Teachers) is one of the country’s largest credit unions, with more than $9.7 billion in assets and more than 460,000 members across all 50 states. Founded in New York in 1952, Teachers is a full-service, not-for-profit financial institution with an open charter offering membership to anyone in the U.S. through its 33 full-service branches and best-in-class digital solutions. Teachers is a key supporter of the communities it serves and is proud to offer a range of member-focused products with competitive rates and low fees. What started as a smart solution for teachers is now smart for all. For more information, visit www.teachersfcu.org.

Total Employees

675

Company 2-Year Growth

0%

Median Employee Tenure

3.7 years

Because no one goes to school
for fighting fraud.