Published on

Apr 30, 2024

Published on

Apr 30, 2024

Published on

Apr 30, 2024

Published on

Apr 30, 2024

Director of Fraud Risk

Director of Fraud Risk

Director of Fraud Risk

Director of Fraud Risk

Full-time

/

United States

/

Remote

Full-time

/

United States

/

Remote

Full-time

/

United States

/

Remote

Full-time

/

United States

/

Remote

About the job

About Us

Move money. Make money. Finix processes billions of dollars every year for leading SaaS, marketplace, and e-commerce platforms. With one developer-friendly API, Finix helps companies accept payments, manage payouts, and onboard merchants—everything you need to enable payment processing, and grow revenue.

Finix has raised over $100M from American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Lightspeed Venture Partners, Sequoia Capital, Visa, and others.

About the Role:

As a member of the Payment Operations team, you will report directly to the Head of Payment Operations to help build and scale the Finix Payment Operations team.

You Will:

Ensure operationalization of and adherence to the AML Program, policies and procedures established by Finix’s Head of Compliance, Risk and InfosecManage transaction look-back monitoring to identify questionable transactions and trends, identifying new reports as requiredManage unusual activity reporting to the Head of Compliance, Risk and InfosecDevelop and manage fraud risk rules and strategies aimed at minimizing fraud losses and avoiding future threatsMeasure, track and report monthly, quarterly and annual KPIs focusing on fraud prevention and underwriting and onboarding performance Manage customer transaction thresholds and suspicious activity triggers to limit exposure Configure and manage fraud rules in third-party real-time transaction monitoring system Enhance underwriting processes to mitigate evolving threats in merchant acquiring and merchant sender (payouts) onboardingCollaborate cross-functionally with our Product, Legal, and Compliance teams to enable required features/functionality, ensure compliance, and enable support for dispute and exception management resolution. Manage Operations Analyst(s) by setting daily priorities and developing the analysts’ skills.

You Are:

Hands-on leader focused on streamlining processes that work with Finix policies, card brand and sponsor bank rules to ensure compliance Up to date on current fraud trendsResults-oriented: Motivated to operate and produce results in a fast-growing company.An excellent written and oral communicator with the ability to share findings with a large, non-technical audience.Detail Oriented: eager to put in the extra effort to ensure the work is complete and accurate.Able to think creatively and find new solutions when given new data or with changing circumstances.Actively engaged in the pursuit of new ideas and process improvements.

You Have:

8+ years experience in fraud prevention.Prior management experience leading a teamExperience in the payments industry with extensive business, financial, and technological acumen.Demonstrated familiarity with card brand rules and their impact on underwriting An understanding of money movement, payment processing, payment networks, disbursement of funds, and payment platforms.Experience with Enhanced Due Diligence programs that govern payment acceptance in high-risk verticalsExcellent problem-solving skills, with a strong emphasis on developing frameworks and processes that can be scaled and/or automated.Prior experience at a payment facilitator.

Finix is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

Role: Payment Operations Manager

Level:

Location:

Base Salary Range: $145,000/year to $190,000 + equity + benefits

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.

About the job

About Us

Move money. Make money. Finix processes billions of dollars every year for leading SaaS, marketplace, and e-commerce platforms. With one developer-friendly API, Finix helps companies accept payments, manage payouts, and onboard merchants—everything you need to enable payment processing, and grow revenue.

Finix has raised over $100M from American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Lightspeed Venture Partners, Sequoia Capital, Visa, and others.

About the Role:

As a member of the Payment Operations team, you will report directly to the Head of Payment Operations to help build and scale the Finix Payment Operations team.

You Will:

Ensure operationalization of and adherence to the AML Program, policies and procedures established by Finix’s Head of Compliance, Risk and InfosecManage transaction look-back monitoring to identify questionable transactions and trends, identifying new reports as requiredManage unusual activity reporting to the Head of Compliance, Risk and InfosecDevelop and manage fraud risk rules and strategies aimed at minimizing fraud losses and avoiding future threatsMeasure, track and report monthly, quarterly and annual KPIs focusing on fraud prevention and underwriting and onboarding performance Manage customer transaction thresholds and suspicious activity triggers to limit exposure Configure and manage fraud rules in third-party real-time transaction monitoring system Enhance underwriting processes to mitigate evolving threats in merchant acquiring and merchant sender (payouts) onboardingCollaborate cross-functionally with our Product, Legal, and Compliance teams to enable required features/functionality, ensure compliance, and enable support for dispute and exception management resolution. Manage Operations Analyst(s) by setting daily priorities and developing the analysts’ skills.

You Are:

Hands-on leader focused on streamlining processes that work with Finix policies, card brand and sponsor bank rules to ensure compliance Up to date on current fraud trendsResults-oriented: Motivated to operate and produce results in a fast-growing company.An excellent written and oral communicator with the ability to share findings with a large, non-technical audience.Detail Oriented: eager to put in the extra effort to ensure the work is complete and accurate.Able to think creatively and find new solutions when given new data or with changing circumstances.Actively engaged in the pursuit of new ideas and process improvements.

You Have:

8+ years experience in fraud prevention.Prior management experience leading a teamExperience in the payments industry with extensive business, financial, and technological acumen.Demonstrated familiarity with card brand rules and their impact on underwriting An understanding of money movement, payment processing, payment networks, disbursement of funds, and payment platforms.Experience with Enhanced Due Diligence programs that govern payment acceptance in high-risk verticalsExcellent problem-solving skills, with a strong emphasis on developing frameworks and processes that can be scaled and/or automated.Prior experience at a payment facilitator.

Finix is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

Role: Payment Operations Manager

Level:

Location:

Base Salary Range: $145,000/year to $190,000 + equity + benefits

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.

About the job

About Us

Move money. Make money. Finix processes billions of dollars every year for leading SaaS, marketplace, and e-commerce platforms. With one developer-friendly API, Finix helps companies accept payments, manage payouts, and onboard merchants—everything you need to enable payment processing, and grow revenue.

Finix has raised over $100M from American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Lightspeed Venture Partners, Sequoia Capital, Visa, and others.

About the Role:

As a member of the Payment Operations team, you will report directly to the Head of Payment Operations to help build and scale the Finix Payment Operations team.

You Will:

Ensure operationalization of and adherence to the AML Program, policies and procedures established by Finix’s Head of Compliance, Risk and InfosecManage transaction look-back monitoring to identify questionable transactions and trends, identifying new reports as requiredManage unusual activity reporting to the Head of Compliance, Risk and InfosecDevelop and manage fraud risk rules and strategies aimed at minimizing fraud losses and avoiding future threatsMeasure, track and report monthly, quarterly and annual KPIs focusing on fraud prevention and underwriting and onboarding performance Manage customer transaction thresholds and suspicious activity triggers to limit exposure Configure and manage fraud rules in third-party real-time transaction monitoring system Enhance underwriting processes to mitigate evolving threats in merchant acquiring and merchant sender (payouts) onboardingCollaborate cross-functionally with our Product, Legal, and Compliance teams to enable required features/functionality, ensure compliance, and enable support for dispute and exception management resolution. Manage Operations Analyst(s) by setting daily priorities and developing the analysts’ skills.

You Are:

Hands-on leader focused on streamlining processes that work with Finix policies, card brand and sponsor bank rules to ensure compliance Up to date on current fraud trendsResults-oriented: Motivated to operate and produce results in a fast-growing company.An excellent written and oral communicator with the ability to share findings with a large, non-technical audience.Detail Oriented: eager to put in the extra effort to ensure the work is complete and accurate.Able to think creatively and find new solutions when given new data or with changing circumstances.Actively engaged in the pursuit of new ideas and process improvements.

You Have:

8+ years experience in fraud prevention.Prior management experience leading a teamExperience in the payments industry with extensive business, financial, and technological acumen.Demonstrated familiarity with card brand rules and their impact on underwriting An understanding of money movement, payment processing, payment networks, disbursement of funds, and payment platforms.Experience with Enhanced Due Diligence programs that govern payment acceptance in high-risk verticalsExcellent problem-solving skills, with a strong emphasis on developing frameworks and processes that can be scaled and/or automated.Prior experience at a payment facilitator.

Finix is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

Role: Payment Operations Manager

Level:

Location:

Base Salary Range: $145,000/year to $190,000 + equity + benefits

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.

About the job

About Us

Move money. Make money. Finix processes billions of dollars every year for leading SaaS, marketplace, and e-commerce platforms. With one developer-friendly API, Finix helps companies accept payments, manage payouts, and onboard merchants—everything you need to enable payment processing, and grow revenue.

Finix has raised over $100M from American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Lightspeed Venture Partners, Sequoia Capital, Visa, and others.

About the Role:

As a member of the Payment Operations team, you will report directly to the Head of Payment Operations to help build and scale the Finix Payment Operations team.

You Will:

Ensure operationalization of and adherence to the AML Program, policies and procedures established by Finix’s Head of Compliance, Risk and InfosecManage transaction look-back monitoring to identify questionable transactions and trends, identifying new reports as requiredManage unusual activity reporting to the Head of Compliance, Risk and InfosecDevelop and manage fraud risk rules and strategies aimed at minimizing fraud losses and avoiding future threatsMeasure, track and report monthly, quarterly and annual KPIs focusing on fraud prevention and underwriting and onboarding performance Manage customer transaction thresholds and suspicious activity triggers to limit exposure Configure and manage fraud rules in third-party real-time transaction monitoring system Enhance underwriting processes to mitigate evolving threats in merchant acquiring and merchant sender (payouts) onboardingCollaborate cross-functionally with our Product, Legal, and Compliance teams to enable required features/functionality, ensure compliance, and enable support for dispute and exception management resolution. Manage Operations Analyst(s) by setting daily priorities and developing the analysts’ skills.

You Are:

Hands-on leader focused on streamlining processes that work with Finix policies, card brand and sponsor bank rules to ensure compliance Up to date on current fraud trendsResults-oriented: Motivated to operate and produce results in a fast-growing company.An excellent written and oral communicator with the ability to share findings with a large, non-technical audience.Detail Oriented: eager to put in the extra effort to ensure the work is complete and accurate.Able to think creatively and find new solutions when given new data or with changing circumstances.Actively engaged in the pursuit of new ideas and process improvements.

You Have:

8+ years experience in fraud prevention.Prior management experience leading a teamExperience in the payments industry with extensive business, financial, and technological acumen.Demonstrated familiarity with card brand rules and their impact on underwriting An understanding of money movement, payment processing, payment networks, disbursement of funds, and payment platforms.Experience with Enhanced Due Diligence programs that govern payment acceptance in high-risk verticalsExcellent problem-solving skills, with a strong emphasis on developing frameworks and processes that can be scaled and/or automated.Prior experience at a payment facilitator.

Finix is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

Role: Payment Operations Manager

Level:

Location:

Base Salary Range: $145,000/year to $190,000 + equity + benefits

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.

About Company

Finix is a payment processor that makes it easy for software platforms, marketplaces, and individual businesses of all sizes to accept payments and send money while maximizing revenue and reducing costs.Finix is trusted by startups and publicly traded companies alike to build and scale their payments infrastructure. Headquartered in San Francisco, Finix is a privately held company with funding from American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Lightspeed Venture Partners, Sequoia Capital, Visa, and more.

Total Employees

226

Company 2-Year Growth

0%

Median Employee Tenure

2.4 years

Because no one goes to school
for fighting fraud.