About the job

Who We Are

We are a leading specialty retailer of casual apparel, footwear and accessories for young men, young women, boys and girls with an extensive assortment of iconic global, emerging, and proprietary brands rooted in an active and social lifestyle. We are based out of sunny Southern California at the Tilly’s RSC. You’ll hear the term RSC a lot, it stands for Retail Support Center since our corporate offices are here to support our retail and online stores.

Working at Tillys allows you to experience a new style of work life. Our work culture is fun and relaxed. We encourage you to be you and that means you should be comfortable. Our employees enjoy a casual dress code and a fun, fast paced work environment where creative minds work together to achieve common goals. As a part of the team you’ll contribute towards and share in our success. A career at Tillys is all about working together to make things happen… so what are you waiting for?

Summary

The following is a brief description of responsibilities to be performed by the Director of Loss Prevention. Job responsibilities include, but are not limited to the following:

Essential Duties And Responsibilities

Provide direct operational oversight and leadership for all loss detection, prevention, shrink and mitigation personnel and processes.Supervise staff, including regular progressive reviews and plans for improvement.Direct all initiatives regarding loss and security training programs and necessary completion by all required employees. Including Company IIPP and WVPP program leadership.Facilitate loss management by partnering with retail partners and provide expert advice and counsel for field and RSC/DC staff.Lead company ECOM Fraud prevention Team and loss Mitigation efforts.Lead all GL Insurance program activities including but not limited to Accident Reporting administration, accident investigation, claims management, settlement, COI’s and liaison with Insurance broker.Manage the training, detection, investigation and successful resolution of all internal high dollar and sensitive investigations within stores and RSC/DC.Conduct assessments of Loss Prevention and operational performance that impact shortage control efforts in the field and at the RSC/DC. Actively work with VP of Stores and Regional Managers in the development and implementation of action plans to improve shrink performance.Ensure the timely and accurate reporting of results and assist in the development and implementation of corrective actions, as appropriate.Ensure accurate and timely report writing, record keeping and retention of evidence by conducting periodic reviews.Oversee the proper operation and repair of all Alarm, EAS, Locking Systems and CCTV equipment at Stores and Corporate facilities.Educate and motivate Loss Prevention team to achieve shrink, workers compensation and general liability goals. Assist in maintaining a safe working environment in all stores and the RSC/DC.Demonstrates courageous leadership by identifying and communicating potential ethical or safety issues that must be addressed at a higher level.Manage and ensure reporting of critical incidents in assigned area of responsibility.Ensure follow-up on required inventories and audits in order to control costs and shrinkage. Oversee all Loss Prevention efforts in partnership with Inventory Control and Store Operations to ensure accurate inventory taking.Partner with Store Operations on all training and awareness efforts to leverage existing payroll to maximize shrink reduction efforts.Partner with Human Resources and Legal in the administration of company ethics hotline and reporting.

Qualification Requirements

Must have knowledge of current trends and developments.Strong organizational development skills.Strong written, verbal, and oral communications skills.Ability to handle confidential matters.Demonstrated leadership skills.Ability to work in a fast-paced, deadline-oriented environment.Ability to travel 10% of the time

EDUCATION And/or EXPERIENCE

High School Diploma required.Bachelors Degree or equivalent experience preferred.Minimum of 10 years experience in multi-unit Loss Prevention leadership and previous experience managing a loss prevention team required.Strong leadership and organizational skills.Ability to analyze information, identify root causes and develop/implement approved solutions in stressful situations.Experience selecting, assessing, coaching and developing managers, preferably in a retail environment.Knowledge of financial operations and processes; analytical skills to diagnose root cause of deficiencies.Effective oral and written communication skills necessary to communicate with all levels of internal and external team members.Ability to use strategic thought process to minimize exposure to emerging threats and trendsAbility to form strong partnerships across reporting relationships.Ability to influence activities and results of those who are not direct reports.Microsoft Office computer skills including Word, Excel, PowerPoint and Outlook. Also various LP platforms for Alarms, Exception Management and Administration.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Typical office environment with low level noise exposure

Why Tillys?

Working at Tillys allows you to experience a new style of work life. Our work culture is fun and relaxed. We encourage you to be you and that means you should be comfortable. Our employees enjoy a casual dress code and a fun, fast paced work environment where creative minds work together to achieve common goals. As a part of the team, you’ll contribute towards and share in our success. A career at Tillys is all about working together to make things happen… so what are you waiting for?

🌟 401k: We offer a 401k plan as your financial security is our priority.

🏥Comprehensive Health Benefits: We've got your well-being covered. Enjoy comprehensive medical and dental benefits, and the best part? We fully cover your vision needs!

🛍️Employee Discounts: Shop to your heart's content with exclusive discounts, both online and in-store. Enjoy the latest fashion and gear without breaking the bank.

🎟️ Discounts Galore: Have fun without breaking the bank. Our discount programs offer discounts on various attractions, travel, and events - opening a world of adventures for you.

🛍️Employee Sample Sale: Score big on your favorite brands at our exclusive Employee Sample Sale events. It's like Black Friday, but better!

🏋️‍♂️ Wellness Events: We prioritize your well-being and joy. Come join us at the corporate office for a mix of wellness events, parties, and corporate gatherings, all crafted to keep you at your best.

💆‍♂️Monthly Massages: Relax and rejuvenate. We offer monthly massages to help you unwind and de-stress.

🎬Movie Ticket Discounts: Movie night, anyone? Enjoy special discounts on movie tickets and make it a regular thing.

🍿Weekly Snacks: Munch away! We keep the office stocked with weekly snacks to keep you fueled and motivated.

🌍Volunteer Time: We believe in giving back. Take paid time off to make a difference in your community through volunteer work.

What to Expect?

Annual Salary Range: $135,000-$150,000: Offer placement within this range is dependent on a variety of factors, including prior relevant experience, qualifications, and skill set.

Based out of HQ in Irvine, CA with a minimum of 4 days in office.

“Tillys will consider applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Municipal Code, Chapter XVIII, Article 9 (Los Angeles Fair Chance Initiative for Hiring (Ban the Box).”