Published on

Jan 28, 2024

Published on

Jan 28, 2024

Published on

Jan 28, 2024

Published on

Jan 28, 2024

Director, Risk Platform

Director, Risk Platform

Director, Risk Platform

Director, Risk Platform

Full-time

/

Portland, ME

/

On-site

Full-time

/

Portland, ME

/

On-site

Full-time

/

Portland, ME

/

On-site

Full-time

/

Portland, ME

/

On-site

About the job

Director Product Management, Risk Platform



As we lean into our mission to “simplify the business of running a business,” WEX is looking to simplify and reimagine experiences, starting from the customer perspective. As a payment company, money movement is at the heart of what we do, and as a result, issuing credit, protecting against fraud, and ensuring our products are compliant are essential foundations to enabling our customers’ success as well as our own. We are looking for an experienced Risk Product Management leader to partner with our Risk, Compliance, Commercial, and Technology senior leadership to deliver best-in-class risk capabilities and solutions that create an amazing customer experience and differentiate WEX in the marketplace. This critical role will help drive growth and profitability across all of our businesses.



What You’ll Do

In this role, you will deliver the Risk Strategy and create an integrated roadmap for our Enterprise Risk Platform that will power end-to-end credit, fraud, and compliance functions with intuitive and delightful experiences. This role will manage the Risk Product Management team and work closely with partners across WEX to deliver this strategy.

As the leader accountable for the Enterprise Risk Platform, you will:


  • Translate the Risk Vision and Strategy into a delivery strategy that maximizes value to risk and our businesses

  • Build and drive a strategic roadmap for experiences and capabilities needed to deliver great end-to-end customer and employee experiences for all risk functions

  • Collaborate with Risk, Compliance, Legal, Technology, & Commercial teams to ensure the highest level of quality, and best possible solution fit, for new enterprise risk capabilities and solutions

  • Partner with Risk Analytics team to develop dynamic credit and fraud solutions that enable proactive, predictive and personalized experiences to prevent and detect fraud and optimize credit and fraud solutions

  • Consistently look externally for best practices in delivering great fraud, risk and credit solutions, including user experiences and new technologies, especially AI, in partnership with key Technology and Risk teams

  • Instill a relentless focus on our customers and employees, understanding their needs to deliver exceptional value and experiences

  • Manage a high-performing team of product managers responsible for driving strategic business initiatives across the global risk management organization

  • Create of focus on strong execution and outcomes, leveraging KPIs to monitor and measure results, including preventative measures, on-going operations and value created

  • Drive an end-to-end mindset, aligning priorities, roadmaps and execution across product, tech, risk, legal, compliance, data and operations

How You’ll Engage

  • Strategic Mindset: Thinks big while working with executives and peers to develop long-term strategies that impact multiple products and services across WEX, identifying opportunities to win and scale.

  • Customer Obsessed: Defines and leads with E2E customer experience and ideal state at the front, ensuring teams are focused on understanding the “why” behind customer behavior and iterating to solve for it.

  • Results Focused: Leverages vision, strategy and outcomes to align team on priorities and role models E2E thinking by deeply understanding technology, business, commercial and customer needs and transparently prioritizes against all to deliver great experiences.

  • Insights Driven: Develops, nurtures, and role models a culture of data-driven decision-making across their teams and constituents by using data and judgment to lead through ambiguity for trade-offs and critical prioritizations

  • Relevant Expertise: Has a deep expertise in customer, market, industry, tech, and/or craft - often in more than one of these and looked to both internally and externally as a thought leader and influencer

  • Trusted Partner: Partners across WEX to deliver on "One WEX" opportunities, including thinking about shared capabilities, financial optimization, and different horizons and builds a cross-functional team environment across E2E team (Sales, Marketing, Design, Dev, Support) where transparency, trust, and collaboration are prioritized

  • Talent Steward: Builds and manages the holistic team to have the right skills and competencies to deliver on future vision and is a role model for how to build an environment in which product managers have clarity on roles and responsibilities, know what success looks like, grow their craft, and can do meaningful work

Experience You’ll Bring

  • 12+ years of product management experience

  • 7+ years of people management experience

  • 5+ years of experience directly supporting credit, fraud, payments and/or risk management within large corporations or financial institutions

  • Strong technical acumen, with an ability to understand how data, technology and common capabilities can enable the risk strategy

  • Demonstrated success in driving business outcomes, prioritizing key deliverables, defining and building roadmaps, and managing internal and external commitments

  • Demonstrated ability to influence executive leadership and stakeholders on complex and mission critical business topics and work in a matrixed environment

  • Ability to make strong product design decisions and drive accountability with stakeholders across various organizational teams, locations, and time zones

  • Strong communication skills

  • Demonstrated experience in delivering on time and on budget

About the job

Director Product Management, Risk Platform



As we lean into our mission to “simplify the business of running a business,” WEX is looking to simplify and reimagine experiences, starting from the customer perspective. As a payment company, money movement is at the heart of what we do, and as a result, issuing credit, protecting against fraud, and ensuring our products are compliant are essential foundations to enabling our customers’ success as well as our own. We are looking for an experienced Risk Product Management leader to partner with our Risk, Compliance, Commercial, and Technology senior leadership to deliver best-in-class risk capabilities and solutions that create an amazing customer experience and differentiate WEX in the marketplace. This critical role will help drive growth and profitability across all of our businesses.



What You’ll Do

In this role, you will deliver the Risk Strategy and create an integrated roadmap for our Enterprise Risk Platform that will power end-to-end credit, fraud, and compliance functions with intuitive and delightful experiences. This role will manage the Risk Product Management team and work closely with partners across WEX to deliver this strategy.

As the leader accountable for the Enterprise Risk Platform, you will:


  • Translate the Risk Vision and Strategy into a delivery strategy that maximizes value to risk and our businesses

  • Build and drive a strategic roadmap for experiences and capabilities needed to deliver great end-to-end customer and employee experiences for all risk functions

  • Collaborate with Risk, Compliance, Legal, Technology, & Commercial teams to ensure the highest level of quality, and best possible solution fit, for new enterprise risk capabilities and solutions

  • Partner with Risk Analytics team to develop dynamic credit and fraud solutions that enable proactive, predictive and personalized experiences to prevent and detect fraud and optimize credit and fraud solutions

  • Consistently look externally for best practices in delivering great fraud, risk and credit solutions, including user experiences and new technologies, especially AI, in partnership with key Technology and Risk teams

  • Instill a relentless focus on our customers and employees, understanding their needs to deliver exceptional value and experiences

  • Manage a high-performing team of product managers responsible for driving strategic business initiatives across the global risk management organization

  • Create of focus on strong execution and outcomes, leveraging KPIs to monitor and measure results, including preventative measures, on-going operations and value created

  • Drive an end-to-end mindset, aligning priorities, roadmaps and execution across product, tech, risk, legal, compliance, data and operations

How You’ll Engage

  • Strategic Mindset: Thinks big while working with executives and peers to develop long-term strategies that impact multiple products and services across WEX, identifying opportunities to win and scale.

  • Customer Obsessed: Defines and leads with E2E customer experience and ideal state at the front, ensuring teams are focused on understanding the “why” behind customer behavior and iterating to solve for it.

  • Results Focused: Leverages vision, strategy and outcomes to align team on priorities and role models E2E thinking by deeply understanding technology, business, commercial and customer needs and transparently prioritizes against all to deliver great experiences.

  • Insights Driven: Develops, nurtures, and role models a culture of data-driven decision-making across their teams and constituents by using data and judgment to lead through ambiguity for trade-offs and critical prioritizations

  • Relevant Expertise: Has a deep expertise in customer, market, industry, tech, and/or craft - often in more than one of these and looked to both internally and externally as a thought leader and influencer

  • Trusted Partner: Partners across WEX to deliver on "One WEX" opportunities, including thinking about shared capabilities, financial optimization, and different horizons and builds a cross-functional team environment across E2E team (Sales, Marketing, Design, Dev, Support) where transparency, trust, and collaboration are prioritized

  • Talent Steward: Builds and manages the holistic team to have the right skills and competencies to deliver on future vision and is a role model for how to build an environment in which product managers have clarity on roles and responsibilities, know what success looks like, grow their craft, and can do meaningful work

Experience You’ll Bring

  • 12+ years of product management experience

  • 7+ years of people management experience

  • 5+ years of experience directly supporting credit, fraud, payments and/or risk management within large corporations or financial institutions

  • Strong technical acumen, with an ability to understand how data, technology and common capabilities can enable the risk strategy

  • Demonstrated success in driving business outcomes, prioritizing key deliverables, defining and building roadmaps, and managing internal and external commitments

  • Demonstrated ability to influence executive leadership and stakeholders on complex and mission critical business topics and work in a matrixed environment

  • Ability to make strong product design decisions and drive accountability with stakeholders across various organizational teams, locations, and time zones

  • Strong communication skills

  • Demonstrated experience in delivering on time and on budget

About the job

Director Product Management, Risk Platform



As we lean into our mission to “simplify the business of running a business,” WEX is looking to simplify and reimagine experiences, starting from the customer perspective. As a payment company, money movement is at the heart of what we do, and as a result, issuing credit, protecting against fraud, and ensuring our products are compliant are essential foundations to enabling our customers’ success as well as our own. We are looking for an experienced Risk Product Management leader to partner with our Risk, Compliance, Commercial, and Technology senior leadership to deliver best-in-class risk capabilities and solutions that create an amazing customer experience and differentiate WEX in the marketplace. This critical role will help drive growth and profitability across all of our businesses.



What You’ll Do

In this role, you will deliver the Risk Strategy and create an integrated roadmap for our Enterprise Risk Platform that will power end-to-end credit, fraud, and compliance functions with intuitive and delightful experiences. This role will manage the Risk Product Management team and work closely with partners across WEX to deliver this strategy.

As the leader accountable for the Enterprise Risk Platform, you will:


  • Translate the Risk Vision and Strategy into a delivery strategy that maximizes value to risk and our businesses

  • Build and drive a strategic roadmap for experiences and capabilities needed to deliver great end-to-end customer and employee experiences for all risk functions

  • Collaborate with Risk, Compliance, Legal, Technology, & Commercial teams to ensure the highest level of quality, and best possible solution fit, for new enterprise risk capabilities and solutions

  • Partner with Risk Analytics team to develop dynamic credit and fraud solutions that enable proactive, predictive and personalized experiences to prevent and detect fraud and optimize credit and fraud solutions

  • Consistently look externally for best practices in delivering great fraud, risk and credit solutions, including user experiences and new technologies, especially AI, in partnership with key Technology and Risk teams

  • Instill a relentless focus on our customers and employees, understanding their needs to deliver exceptional value and experiences

  • Manage a high-performing team of product managers responsible for driving strategic business initiatives across the global risk management organization

  • Create of focus on strong execution and outcomes, leveraging KPIs to monitor and measure results, including preventative measures, on-going operations and value created

  • Drive an end-to-end mindset, aligning priorities, roadmaps and execution across product, tech, risk, legal, compliance, data and operations

How You’ll Engage

  • Strategic Mindset: Thinks big while working with executives and peers to develop long-term strategies that impact multiple products and services across WEX, identifying opportunities to win and scale.

  • Customer Obsessed: Defines and leads with E2E customer experience and ideal state at the front, ensuring teams are focused on understanding the “why” behind customer behavior and iterating to solve for it.

  • Results Focused: Leverages vision, strategy and outcomes to align team on priorities and role models E2E thinking by deeply understanding technology, business, commercial and customer needs and transparently prioritizes against all to deliver great experiences.

  • Insights Driven: Develops, nurtures, and role models a culture of data-driven decision-making across their teams and constituents by using data and judgment to lead through ambiguity for trade-offs and critical prioritizations

  • Relevant Expertise: Has a deep expertise in customer, market, industry, tech, and/or craft - often in more than one of these and looked to both internally and externally as a thought leader and influencer

  • Trusted Partner: Partners across WEX to deliver on "One WEX" opportunities, including thinking about shared capabilities, financial optimization, and different horizons and builds a cross-functional team environment across E2E team (Sales, Marketing, Design, Dev, Support) where transparency, trust, and collaboration are prioritized

  • Talent Steward: Builds and manages the holistic team to have the right skills and competencies to deliver on future vision and is a role model for how to build an environment in which product managers have clarity on roles and responsibilities, know what success looks like, grow their craft, and can do meaningful work

Experience You’ll Bring

  • 12+ years of product management experience

  • 7+ years of people management experience

  • 5+ years of experience directly supporting credit, fraud, payments and/or risk management within large corporations or financial institutions

  • Strong technical acumen, with an ability to understand how data, technology and common capabilities can enable the risk strategy

  • Demonstrated success in driving business outcomes, prioritizing key deliverables, defining and building roadmaps, and managing internal and external commitments

  • Demonstrated ability to influence executive leadership and stakeholders on complex and mission critical business topics and work in a matrixed environment

  • Ability to make strong product design decisions and drive accountability with stakeholders across various organizational teams, locations, and time zones

  • Strong communication skills

  • Demonstrated experience in delivering on time and on budget

About the job

Director Product Management, Risk Platform



As we lean into our mission to “simplify the business of running a business,” WEX is looking to simplify and reimagine experiences, starting from the customer perspective. As a payment company, money movement is at the heart of what we do, and as a result, issuing credit, protecting against fraud, and ensuring our products are compliant are essential foundations to enabling our customers’ success as well as our own. We are looking for an experienced Risk Product Management leader to partner with our Risk, Compliance, Commercial, and Technology senior leadership to deliver best-in-class risk capabilities and solutions that create an amazing customer experience and differentiate WEX in the marketplace. This critical role will help drive growth and profitability across all of our businesses.



What You’ll Do

In this role, you will deliver the Risk Strategy and create an integrated roadmap for our Enterprise Risk Platform that will power end-to-end credit, fraud, and compliance functions with intuitive and delightful experiences. This role will manage the Risk Product Management team and work closely with partners across WEX to deliver this strategy.

As the leader accountable for the Enterprise Risk Platform, you will:


  • Translate the Risk Vision and Strategy into a delivery strategy that maximizes value to risk and our businesses

  • Build and drive a strategic roadmap for experiences and capabilities needed to deliver great end-to-end customer and employee experiences for all risk functions

  • Collaborate with Risk, Compliance, Legal, Technology, & Commercial teams to ensure the highest level of quality, and best possible solution fit, for new enterprise risk capabilities and solutions

  • Partner with Risk Analytics team to develop dynamic credit and fraud solutions that enable proactive, predictive and personalized experiences to prevent and detect fraud and optimize credit and fraud solutions

  • Consistently look externally for best practices in delivering great fraud, risk and credit solutions, including user experiences and new technologies, especially AI, in partnership with key Technology and Risk teams

  • Instill a relentless focus on our customers and employees, understanding their needs to deliver exceptional value and experiences

  • Manage a high-performing team of product managers responsible for driving strategic business initiatives across the global risk management organization

  • Create of focus on strong execution and outcomes, leveraging KPIs to monitor and measure results, including preventative measures, on-going operations and value created

  • Drive an end-to-end mindset, aligning priorities, roadmaps and execution across product, tech, risk, legal, compliance, data and operations

How You’ll Engage

  • Strategic Mindset: Thinks big while working with executives and peers to develop long-term strategies that impact multiple products and services across WEX, identifying opportunities to win and scale.

  • Customer Obsessed: Defines and leads with E2E customer experience and ideal state at the front, ensuring teams are focused on understanding the “why” behind customer behavior and iterating to solve for it.

  • Results Focused: Leverages vision, strategy and outcomes to align team on priorities and role models E2E thinking by deeply understanding technology, business, commercial and customer needs and transparently prioritizes against all to deliver great experiences.

  • Insights Driven: Develops, nurtures, and role models a culture of data-driven decision-making across their teams and constituents by using data and judgment to lead through ambiguity for trade-offs and critical prioritizations

  • Relevant Expertise: Has a deep expertise in customer, market, industry, tech, and/or craft - often in more than one of these and looked to both internally and externally as a thought leader and influencer

  • Trusted Partner: Partners across WEX to deliver on "One WEX" opportunities, including thinking about shared capabilities, financial optimization, and different horizons and builds a cross-functional team environment across E2E team (Sales, Marketing, Design, Dev, Support) where transparency, trust, and collaboration are prioritized

  • Talent Steward: Builds and manages the holistic team to have the right skills and competencies to deliver on future vision and is a role model for how to build an environment in which product managers have clarity on roles and responsibilities, know what success looks like, grow their craft, and can do meaningful work

Experience You’ll Bring

  • 12+ years of product management experience

  • 7+ years of people management experience

  • 5+ years of experience directly supporting credit, fraud, payments and/or risk management within large corporations or financial institutions

  • Strong technical acumen, with an ability to understand how data, technology and common capabilities can enable the risk strategy

  • Demonstrated success in driving business outcomes, prioritizing key deliverables, defining and building roadmaps, and managing internal and external commitments

  • Demonstrated ability to influence executive leadership and stakeholders on complex and mission critical business topics and work in a matrixed environment

  • Ability to make strong product design decisions and drive accountability with stakeholders across various organizational teams, locations, and time zones

  • Strong communication skills

  • Demonstrated experience in delivering on time and on budget

About Company

WEX (NYSE: WEX) is the global commerce platform that simplifies the business of running a business. WEX has created a powerful ecosystem that offers seamlessly embedded, personalized solutions for its customers around the world. Through its rich data and specialized expertise in simplifying benefits, reimagining mobility and paying and getting paid, WEX aims to make it easy for companies to overcome complexity and reach their full potential. For more information, please visit www.wexinc.com.

Total Employees

4,702

Company 2-Year Growth

31%

Median Employee Tenure

3.3 years