Published on

May 8, 2024

Published on

May 8, 2024

Published on

May 8, 2024

Published on

May 8, 2024

Fraud Analyst - 12months FTC

Fraud Analyst - 12months FTC

Fraud Analyst - 12months FTC

Fraud Analyst - 12months FTC

Contract

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Dublin, Ireland

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On-site

Contract

/

Dublin, Ireland

/

On-site

Contract

/

Dublin, Ireland

/

On-site

Contract

/

Dublin, Ireland

/

On-site

About the job

Want to do the best work of your life? With 23 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

We’re Sky, Europe’s biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact – pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you’ll enjoy plenty of benefits. Plus, experiences you’ll only find at Sky.

This role is an exciting opportunity to join us and work within our Fraud Team.

What You'll Do

Recognise and respond to cases generated by the Fraud Management System (FMS) for unusual or suspicious activity in relation to application, payment and usage screening to prevent abuse and loss of revenue across multiple Sky products.Ensure that requests for information from internal and external departments are dealt with in accordance with agreed service levels, highlighting risks and issues to a Supervisor where appropriate.Analyse data, information and Intelligence to identify new trends and patterns pertaining to known or new fraud threats within departmental guidelines.Assist as necessary in the provision of fraud training and awareness to other business areas. Keep abreast of changes in fraud trends, new products and services; conduct reviews or update internal processes to stay current and understand any implications to fraud processes.Work rotational shift patterns and 24/7 on call cover, to ensure appropriate coverage to support current and new business needs across all products and services.

What You'll Bring

Strong analytical experience within a fraud prevention role, with experience and knowledge from the communications industry a highly desirable quality.Knowledge of Fraud Prevention processes or Industry best practice in relation to fraud.A high level of personal integrity, confidentiality and professionalism. You will conduct yourself in a collaborative, confident and professional manner when dealing with the business, industry and stakeholders, and when representing the business, whilst working with sensitive information.The ability to work under pressure whilst ensuring accuracy and meeting tight deadlines, particularly with real-time decision-making requirements.Proactive and self-motivated, proficient in standard Microsoft Office and experience in learning bespoke IT software, with a desire for continuous improvement.

The Rewards

There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few:

Sky Now TV for freeA generous pension packagePrivate healthcareShop for less at selected high street and specialist retailers

How You'll Work

We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home!

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your Office Base

Dublin

Our striking Ireland HQ has an A-list location on Burlington Road, walking distance from central Dublin. Grand Canal Dock and Pearse train stations are both around 1.5km away, and we’re a short stroll from the buses of Baggot Street, Leeson Street and Waterloo Road. There’s plenty of parking for cyclists too.

Inclusion

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

About the job

Want to do the best work of your life? With 23 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

We’re Sky, Europe’s biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact – pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you’ll enjoy plenty of benefits. Plus, experiences you’ll only find at Sky.

This role is an exciting opportunity to join us and work within our Fraud Team.

What You'll Do

Recognise and respond to cases generated by the Fraud Management System (FMS) for unusual or suspicious activity in relation to application, payment and usage screening to prevent abuse and loss of revenue across multiple Sky products.Ensure that requests for information from internal and external departments are dealt with in accordance with agreed service levels, highlighting risks and issues to a Supervisor where appropriate.Analyse data, information and Intelligence to identify new trends and patterns pertaining to known or new fraud threats within departmental guidelines.Assist as necessary in the provision of fraud training and awareness to other business areas. Keep abreast of changes in fraud trends, new products and services; conduct reviews or update internal processes to stay current and understand any implications to fraud processes.Work rotational shift patterns and 24/7 on call cover, to ensure appropriate coverage to support current and new business needs across all products and services.

What You'll Bring

Strong analytical experience within a fraud prevention role, with experience and knowledge from the communications industry a highly desirable quality.Knowledge of Fraud Prevention processes or Industry best practice in relation to fraud.A high level of personal integrity, confidentiality and professionalism. You will conduct yourself in a collaborative, confident and professional manner when dealing with the business, industry and stakeholders, and when representing the business, whilst working with sensitive information.The ability to work under pressure whilst ensuring accuracy and meeting tight deadlines, particularly with real-time decision-making requirements.Proactive and self-motivated, proficient in standard Microsoft Office and experience in learning bespoke IT software, with a desire for continuous improvement.

The Rewards

There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few:

Sky Now TV for freeA generous pension packagePrivate healthcareShop for less at selected high street and specialist retailers

How You'll Work

We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home!

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your Office Base

Dublin

Our striking Ireland HQ has an A-list location on Burlington Road, walking distance from central Dublin. Grand Canal Dock and Pearse train stations are both around 1.5km away, and we’re a short stroll from the buses of Baggot Street, Leeson Street and Waterloo Road. There’s plenty of parking for cyclists too.

Inclusion

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

About the job

Want to do the best work of your life? With 23 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

We’re Sky, Europe’s biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact – pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you’ll enjoy plenty of benefits. Plus, experiences you’ll only find at Sky.

This role is an exciting opportunity to join us and work within our Fraud Team.

What You'll Do

Recognise and respond to cases generated by the Fraud Management System (FMS) for unusual or suspicious activity in relation to application, payment and usage screening to prevent abuse and loss of revenue across multiple Sky products.Ensure that requests for information from internal and external departments are dealt with in accordance with agreed service levels, highlighting risks and issues to a Supervisor where appropriate.Analyse data, information and Intelligence to identify new trends and patterns pertaining to known or new fraud threats within departmental guidelines.Assist as necessary in the provision of fraud training and awareness to other business areas. Keep abreast of changes in fraud trends, new products and services; conduct reviews or update internal processes to stay current and understand any implications to fraud processes.Work rotational shift patterns and 24/7 on call cover, to ensure appropriate coverage to support current and new business needs across all products and services.

What You'll Bring

Strong analytical experience within a fraud prevention role, with experience and knowledge from the communications industry a highly desirable quality.Knowledge of Fraud Prevention processes or Industry best practice in relation to fraud.A high level of personal integrity, confidentiality and professionalism. You will conduct yourself in a collaborative, confident and professional manner when dealing with the business, industry and stakeholders, and when representing the business, whilst working with sensitive information.The ability to work under pressure whilst ensuring accuracy and meeting tight deadlines, particularly with real-time decision-making requirements.Proactive and self-motivated, proficient in standard Microsoft Office and experience in learning bespoke IT software, with a desire for continuous improvement.

The Rewards

There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few:

Sky Now TV for freeA generous pension packagePrivate healthcareShop for less at selected high street and specialist retailers

How You'll Work

We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home!

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your Office Base

Dublin

Our striking Ireland HQ has an A-list location on Burlington Road, walking distance from central Dublin. Grand Canal Dock and Pearse train stations are both around 1.5km away, and we’re a short stroll from the buses of Baggot Street, Leeson Street and Waterloo Road. There’s plenty of parking for cyclists too.

Inclusion

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

About the job

Want to do the best work of your life? With 23 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

We’re Sky, Europe’s biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact – pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you’ll enjoy plenty of benefits. Plus, experiences you’ll only find at Sky.

This role is an exciting opportunity to join us and work within our Fraud Team.

What You'll Do

Recognise and respond to cases generated by the Fraud Management System (FMS) for unusual or suspicious activity in relation to application, payment and usage screening to prevent abuse and loss of revenue across multiple Sky products.Ensure that requests for information from internal and external departments are dealt with in accordance with agreed service levels, highlighting risks and issues to a Supervisor where appropriate.Analyse data, information and Intelligence to identify new trends and patterns pertaining to known or new fraud threats within departmental guidelines.Assist as necessary in the provision of fraud training and awareness to other business areas. Keep abreast of changes in fraud trends, new products and services; conduct reviews or update internal processes to stay current and understand any implications to fraud processes.Work rotational shift patterns and 24/7 on call cover, to ensure appropriate coverage to support current and new business needs across all products and services.

What You'll Bring

Strong analytical experience within a fraud prevention role, with experience and knowledge from the communications industry a highly desirable quality.Knowledge of Fraud Prevention processes or Industry best practice in relation to fraud.A high level of personal integrity, confidentiality and professionalism. You will conduct yourself in a collaborative, confident and professional manner when dealing with the business, industry and stakeholders, and when representing the business, whilst working with sensitive information.The ability to work under pressure whilst ensuring accuracy and meeting tight deadlines, particularly with real-time decision-making requirements.Proactive and self-motivated, proficient in standard Microsoft Office and experience in learning bespoke IT software, with a desire for continuous improvement.

The Rewards

There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few:

Sky Now TV for freeA generous pension packagePrivate healthcareShop for less at selected high street and specialist retailers

How You'll Work

We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home!

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your Office Base

Dublin

Our striking Ireland HQ has an A-list location on Burlington Road, walking distance from central Dublin. Grand Canal Dock and Pearse train stations are both around 1.5km away, and we’re a short stroll from the buses of Baggot Street, Leeson Street and Waterloo Road. There’s plenty of parking for cyclists too.

Inclusion

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

About Company

Sky is one of Europe’s leading media and entertainment companies and is part of Comcast Corporation, a global media and technology company that connects people to moments and experiences that matter. At Sky, we Believe in Better. It’s in our DNA.We’re famous for innovation. We offer the world’s smartest TV, Sky Glass; our plug and play streaming puck, Sky Stream; the best aggregation platform, Sky Q; and streaming services NOW and WOW. We provide connectivity you can count on in mobile, fast, secure, reliable residential and business broadband, as well as smart home protection through Sky Protect.We’re Europe’s premium content producer. We create award-winning original content, produce the biggest live sporting events, and we provide free access to news and the arts.We believe that we can have a positive impact on society, by supporting and creating tens of thousands of jobs, addressing digital inequality, being a diverse and inclusive employer, and becoming net zero carbon by 2030.

Total Employees

35,112

Company 2-Year Growth

0%

Median Employee Tenure

5.5 years

Because no one goes to school
for fighting fraud.