Published on

Jan 27, 2024

Published on

Jan 27, 2024

Published on

Jan 27, 2024

Published on

Jan 27, 2024

Fraud Detection Strategy Executive

Fraud Detection Strategy Executive

Fraud Detection Strategy Executive

Fraud Detection Strategy Executive

Full-time

/

Charlotte, NC

/

Hybrid

Full-time

/

Charlotte, NC

/

Hybrid

Full-time

/

Charlotte, NC

/

Hybrid

Full-time

/

Charlotte, NC

/

Hybrid

About the job

Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicatedFraud Detection Strategy Executive, you will develop, implement, and monitors strategies/systems for the minimization of fraud across the portfolio of the organization's interests, activities and services. Liaises with clients and external parties to monitor and resolve fraud issues. Works with fraud operations to ensure prevention strategies are effectively implemented.

This position can work remotely in the continental U.S. with occasional business travel.

What You'll Do

  • Establishes and reviews key strategic priorities and translates them into a comprehensive, actionable, strategic plan. Monitors execution of the strategic plan for opportunities and develops inclusive planning processes.

  • Effectively communicates and implements business strategy so that all stakeholders understand the business’ strategic plan and how it aligns with the company's overall goals.

  • Leads a team that is responsible for executing the fraud strategic plan that will result in both the short and long-term growth of the business.

  • Proactively anticipates and recognizes fraud trends and opportunities, develops solid solutions and utilizes sound judgment to make viable operational business recommendations and decisions.

  • Accountable for developing and implementing policies, processes, and procedures for fraud strategic initiatives.

  • Responsible for developing and implementing fraud case management and detection systems and provides analysis for associated fraud data.

  • Builds an industry partnership with other fraud leaders at other financial institutions that promotes collaboration and industry best practices for reducing fraud risk.

  • Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What You Have

  • Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

  • 10 or more years of progressive related experience developing strategies, managing major initiatives and delivering results within a complex matrix environment required.

  • 4 or more years of people leadership experience in building, managing and/or developing high-performing teams required.

  • Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required.

  • Executive-level business acumen in the areas of fraud operations, industry practices and emerging trends required.

  • Extensive knowledge of bank laws and regulations related to money movement and/or payments, including Reg E, Reg CC, UDAAP, FACTA, and Reg Z.

  • Knowledge of federal laws, rules, and regulations to include: Reg CC and Reg E.

What Sets You Apart

  • Develop, manage, monitor fraud strategy performance to targeted results on losses, member satisfaction and business growth

  • Lead the framework and strategic roadmap for layered detection controls

  • Through ongoing analysis, identify trends and opportunities for improving balanced performance within the product risk appetite

  • Proactively identify areas to improve detection controls

  • Establish a framework to monitor business and strategy activity and performance 24x7

  • Lead activities to prioritize strategy development, alert prioritization, testing and implementation/deployment

  • Operate transaction strategies/rules within the performance thresholds established by strategy governance and oversight

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What We Offer

Compensation:
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $158,960 - $303,830.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits:At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About the job

Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicatedFraud Detection Strategy Executive, you will develop, implement, and monitors strategies/systems for the minimization of fraud across the portfolio of the organization's interests, activities and services. Liaises with clients and external parties to monitor and resolve fraud issues. Works with fraud operations to ensure prevention strategies are effectively implemented.

This position can work remotely in the continental U.S. with occasional business travel.

What You'll Do

  • Establishes and reviews key strategic priorities and translates them into a comprehensive, actionable, strategic plan. Monitors execution of the strategic plan for opportunities and develops inclusive planning processes.

  • Effectively communicates and implements business strategy so that all stakeholders understand the business’ strategic plan and how it aligns with the company's overall goals.

  • Leads a team that is responsible for executing the fraud strategic plan that will result in both the short and long-term growth of the business.

  • Proactively anticipates and recognizes fraud trends and opportunities, develops solid solutions and utilizes sound judgment to make viable operational business recommendations and decisions.

  • Accountable for developing and implementing policies, processes, and procedures for fraud strategic initiatives.

  • Responsible for developing and implementing fraud case management and detection systems and provides analysis for associated fraud data.

  • Builds an industry partnership with other fraud leaders at other financial institutions that promotes collaboration and industry best practices for reducing fraud risk.

  • Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What You Have

  • Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

  • 10 or more years of progressive related experience developing strategies, managing major initiatives and delivering results within a complex matrix environment required.

  • 4 or more years of people leadership experience in building, managing and/or developing high-performing teams required.

  • Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required.

  • Executive-level business acumen in the areas of fraud operations, industry practices and emerging trends required.

  • Extensive knowledge of bank laws and regulations related to money movement and/or payments, including Reg E, Reg CC, UDAAP, FACTA, and Reg Z.

  • Knowledge of federal laws, rules, and regulations to include: Reg CC and Reg E.

What Sets You Apart

  • Develop, manage, monitor fraud strategy performance to targeted results on losses, member satisfaction and business growth

  • Lead the framework and strategic roadmap for layered detection controls

  • Through ongoing analysis, identify trends and opportunities for improving balanced performance within the product risk appetite

  • Proactively identify areas to improve detection controls

  • Establish a framework to monitor business and strategy activity and performance 24x7

  • Lead activities to prioritize strategy development, alert prioritization, testing and implementation/deployment

  • Operate transaction strategies/rules within the performance thresholds established by strategy governance and oversight

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What We Offer

Compensation:
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $158,960 - $303,830.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits:At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About the job

Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicatedFraud Detection Strategy Executive, you will develop, implement, and monitors strategies/systems for the minimization of fraud across the portfolio of the organization's interests, activities and services. Liaises with clients and external parties to monitor and resolve fraud issues. Works with fraud operations to ensure prevention strategies are effectively implemented.

This position can work remotely in the continental U.S. with occasional business travel.

What You'll Do

  • Establishes and reviews key strategic priorities and translates them into a comprehensive, actionable, strategic plan. Monitors execution of the strategic plan for opportunities and develops inclusive planning processes.

  • Effectively communicates and implements business strategy so that all stakeholders understand the business’ strategic plan and how it aligns with the company's overall goals.

  • Leads a team that is responsible for executing the fraud strategic plan that will result in both the short and long-term growth of the business.

  • Proactively anticipates and recognizes fraud trends and opportunities, develops solid solutions and utilizes sound judgment to make viable operational business recommendations and decisions.

  • Accountable for developing and implementing policies, processes, and procedures for fraud strategic initiatives.

  • Responsible for developing and implementing fraud case management and detection systems and provides analysis for associated fraud data.

  • Builds an industry partnership with other fraud leaders at other financial institutions that promotes collaboration and industry best practices for reducing fraud risk.

  • Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What You Have

  • Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

  • 10 or more years of progressive related experience developing strategies, managing major initiatives and delivering results within a complex matrix environment required.

  • 4 or more years of people leadership experience in building, managing and/or developing high-performing teams required.

  • Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required.

  • Executive-level business acumen in the areas of fraud operations, industry practices and emerging trends required.

  • Extensive knowledge of bank laws and regulations related to money movement and/or payments, including Reg E, Reg CC, UDAAP, FACTA, and Reg Z.

  • Knowledge of federal laws, rules, and regulations to include: Reg CC and Reg E.

What Sets You Apart

  • Develop, manage, monitor fraud strategy performance to targeted results on losses, member satisfaction and business growth

  • Lead the framework and strategic roadmap for layered detection controls

  • Through ongoing analysis, identify trends and opportunities for improving balanced performance within the product risk appetite

  • Proactively identify areas to improve detection controls

  • Establish a framework to monitor business and strategy activity and performance 24x7

  • Lead activities to prioritize strategy development, alert prioritization, testing and implementation/deployment

  • Operate transaction strategies/rules within the performance thresholds established by strategy governance and oversight

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What We Offer

Compensation:
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $158,960 - $303,830.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits:At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About the job

Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicatedFraud Detection Strategy Executive, you will develop, implement, and monitors strategies/systems for the minimization of fraud across the portfolio of the organization's interests, activities and services. Liaises with clients and external parties to monitor and resolve fraud issues. Works with fraud operations to ensure prevention strategies are effectively implemented.

This position can work remotely in the continental U.S. with occasional business travel.

What You'll Do

  • Establishes and reviews key strategic priorities and translates them into a comprehensive, actionable, strategic plan. Monitors execution of the strategic plan for opportunities and develops inclusive planning processes.

  • Effectively communicates and implements business strategy so that all stakeholders understand the business’ strategic plan and how it aligns with the company's overall goals.

  • Leads a team that is responsible for executing the fraud strategic plan that will result in both the short and long-term growth of the business.

  • Proactively anticipates and recognizes fraud trends and opportunities, develops solid solutions and utilizes sound judgment to make viable operational business recommendations and decisions.

  • Accountable for developing and implementing policies, processes, and procedures for fraud strategic initiatives.

  • Responsible for developing and implementing fraud case management and detection systems and provides analysis for associated fraud data.

  • Builds an industry partnership with other fraud leaders at other financial institutions that promotes collaboration and industry best practices for reducing fraud risk.

  • Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What You Have

  • Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

  • 10 or more years of progressive related experience developing strategies, managing major initiatives and delivering results within a complex matrix environment required.

  • 4 or more years of people leadership experience in building, managing and/or developing high-performing teams required.

  • Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required.

  • Executive-level business acumen in the areas of fraud operations, industry practices and emerging trends required.

  • Extensive knowledge of bank laws and regulations related to money movement and/or payments, including Reg E, Reg CC, UDAAP, FACTA, and Reg Z.

  • Knowledge of federal laws, rules, and regulations to include: Reg CC and Reg E.

What Sets You Apart

  • Develop, manage, monitor fraud strategy performance to targeted results on losses, member satisfaction and business growth

  • Lead the framework and strategic roadmap for layered detection controls

  • Through ongoing analysis, identify trends and opportunities for improving balanced performance within the product risk appetite

  • Proactively identify areas to improve detection controls

  • Establish a framework to monitor business and strategy activity and performance 24x7

  • Lead activities to prioritize strategy development, alert prioritization, testing and implementation/deployment

  • Operate transaction strategies/rules within the performance thresholds established by strategy governance and oversight

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What We Offer

Compensation:
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $158,960 - $303,830.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits:At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Company

Since the beginning, our mission has been to provide a range of financial services to the military community and their families. Along the way, we’ve also established ourselves as a destination employer for passionate people looking to serve those who are willing to give it their all. Our mission is to stand with our members and be there for them and their families by facilitating their financial security. It starts with offering a range of highly competitive products, exceptional service, and trusted advice. But to be the military community’s provider of choice also takes dedicated team members who share our core values of service, loyalty, honesty, and integrity.

Total Employees

36,583

Company 2-Year Growth

5%

Median Employee Tenure

5.2 years