Published on

Jun 21, 2024

Published on

Jun 21, 2024

Published on

Jun 21, 2024

Published on

Jun 21, 2024

Fraud Investigator I

Fraud Investigator I

Fraud Investigator I

Fraud Investigator I

Full-time

/

Scottsdale, AZ

/

On-site

Full-time

/

Scottsdale, AZ

/

On-site

Full-time

/

Scottsdale, AZ

/

On-site

Full-time

/

Scottsdale, AZ

/

On-site

About the job

The Fraud Investigator will have a thorough understanding of the bank’s fraud related systems, rules and risks, including digital fraud. This position will take ownership of multiple processes such as elder abuse and other real time fraud scenarios. This position will use advanced investigative techniques, effective interviewing skills, and clear and concise documentation skills to investigate fraud and minimize losses. The Fraud Investigator must demonstrate consistent high quality of work and productivity. This position will require interaction and communication at all levels of the bank including executive management. The Fraud Investigator will be required to make independent decisions that will impact the bank financially.

Primary Position Responsibilities

Investigates and has ownership of escalated fraud cases. The investigator will determine outcome of cases which may lead to losses that impact the bank. The investigator will conduct objective, thorough, and timely investigations. This person will review and research evidence/documents to analyze the suspicious activity or fraud referral/claim and synthesize findings and identify next steps. The investigator will perform defect analysis on known fraud for root cause analysis purposes. The investigator will take ownership of explaining cases to executive management. The investigator will have ownership of working with the lines of business and legal contacts to ensure correct outcome for all departments involved in fraud case. The investigator will have ownership of reports of fraud for both internal and external fraud.

Document pertinent case details (e.g., case status, investigator notes) in case management system and process write-offs. Liaise with client, branch/front office, groups escalating alerts, Analytics team, corporate security, law enforcement, and other financial institutions to investigate the fraud event.

In the course of an investigation the fraud investigator will determine liability of financial loss. The fraud investigator will lead and own meetings and communications as necessary to discuss implications and reasoning of the decision. The Investigator may make correct decisions that results in the bank suffering a loss and will need to explain to upper management reasoning for the decision. The investigator will lead and own complicated issues such as elder abuse and determine best course of action that both protects the bank and the customer.

Experience:


Bachelors Degree3-5 years of investigative experience within a financial institution or law enforcement.Highly developed presentation and communications skills.Detail oriented, ability to multi-task and meet deadlines with accurate resultsAbility to quickly learn and manage a new software program.Experience and basic working knowledge with the Microsoft Office suite of software.Ability to complete assignments with little supervision.Working knowledge of bank products, services and transaction typesStrong communication and customer service skills.Strong aptitude for problem solving.Strong internet research skills.Ability to adapt quickly and smoothly to changes in regulatory expectations.

About the job

The Fraud Investigator will have a thorough understanding of the bank’s fraud related systems, rules and risks, including digital fraud. This position will take ownership of multiple processes such as elder abuse and other real time fraud scenarios. This position will use advanced investigative techniques, effective interviewing skills, and clear and concise documentation skills to investigate fraud and minimize losses. The Fraud Investigator must demonstrate consistent high quality of work and productivity. This position will require interaction and communication at all levels of the bank including executive management. The Fraud Investigator will be required to make independent decisions that will impact the bank financially.

Primary Position Responsibilities

Investigates and has ownership of escalated fraud cases. The investigator will determine outcome of cases which may lead to losses that impact the bank. The investigator will conduct objective, thorough, and timely investigations. This person will review and research evidence/documents to analyze the suspicious activity or fraud referral/claim and synthesize findings and identify next steps. The investigator will perform defect analysis on known fraud for root cause analysis purposes. The investigator will take ownership of explaining cases to executive management. The investigator will have ownership of working with the lines of business and legal contacts to ensure correct outcome for all departments involved in fraud case. The investigator will have ownership of reports of fraud for both internal and external fraud.

Document pertinent case details (e.g., case status, investigator notes) in case management system and process write-offs. Liaise with client, branch/front office, groups escalating alerts, Analytics team, corporate security, law enforcement, and other financial institutions to investigate the fraud event.

In the course of an investigation the fraud investigator will determine liability of financial loss. The fraud investigator will lead and own meetings and communications as necessary to discuss implications and reasoning of the decision. The Investigator may make correct decisions that results in the bank suffering a loss and will need to explain to upper management reasoning for the decision. The investigator will lead and own complicated issues such as elder abuse and determine best course of action that both protects the bank and the customer.

Experience:


Bachelors Degree3-5 years of investigative experience within a financial institution or law enforcement.Highly developed presentation and communications skills.Detail oriented, ability to multi-task and meet deadlines with accurate resultsAbility to quickly learn and manage a new software program.Experience and basic working knowledge with the Microsoft Office suite of software.Ability to complete assignments with little supervision.Working knowledge of bank products, services and transaction typesStrong communication and customer service skills.Strong aptitude for problem solving.Strong internet research skills.Ability to adapt quickly and smoothly to changes in regulatory expectations.

About the job

The Fraud Investigator will have a thorough understanding of the bank’s fraud related systems, rules and risks, including digital fraud. This position will take ownership of multiple processes such as elder abuse and other real time fraud scenarios. This position will use advanced investigative techniques, effective interviewing skills, and clear and concise documentation skills to investigate fraud and minimize losses. The Fraud Investigator must demonstrate consistent high quality of work and productivity. This position will require interaction and communication at all levels of the bank including executive management. The Fraud Investigator will be required to make independent decisions that will impact the bank financially.

Primary Position Responsibilities

Investigates and has ownership of escalated fraud cases. The investigator will determine outcome of cases which may lead to losses that impact the bank. The investigator will conduct objective, thorough, and timely investigations. This person will review and research evidence/documents to analyze the suspicious activity or fraud referral/claim and synthesize findings and identify next steps. The investigator will perform defect analysis on known fraud for root cause analysis purposes. The investigator will take ownership of explaining cases to executive management. The investigator will have ownership of working with the lines of business and legal contacts to ensure correct outcome for all departments involved in fraud case. The investigator will have ownership of reports of fraud for both internal and external fraud.

Document pertinent case details (e.g., case status, investigator notes) in case management system and process write-offs. Liaise with client, branch/front office, groups escalating alerts, Analytics team, corporate security, law enforcement, and other financial institutions to investigate the fraud event.

In the course of an investigation the fraud investigator will determine liability of financial loss. The fraud investigator will lead and own meetings and communications as necessary to discuss implications and reasoning of the decision. The Investigator may make correct decisions that results in the bank suffering a loss and will need to explain to upper management reasoning for the decision. The investigator will lead and own complicated issues such as elder abuse and determine best course of action that both protects the bank and the customer.

Experience:


Bachelors Degree3-5 years of investigative experience within a financial institution or law enforcement.Highly developed presentation and communications skills.Detail oriented, ability to multi-task and meet deadlines with accurate resultsAbility to quickly learn and manage a new software program.Experience and basic working knowledge with the Microsoft Office suite of software.Ability to complete assignments with little supervision.Working knowledge of bank products, services and transaction typesStrong communication and customer service skills.Strong aptitude for problem solving.Strong internet research skills.Ability to adapt quickly and smoothly to changes in regulatory expectations.

About the job

The Fraud Investigator will have a thorough understanding of the bank’s fraud related systems, rules and risks, including digital fraud. This position will take ownership of multiple processes such as elder abuse and other real time fraud scenarios. This position will use advanced investigative techniques, effective interviewing skills, and clear and concise documentation skills to investigate fraud and minimize losses. The Fraud Investigator must demonstrate consistent high quality of work and productivity. This position will require interaction and communication at all levels of the bank including executive management. The Fraud Investigator will be required to make independent decisions that will impact the bank financially.

Primary Position Responsibilities

Investigates and has ownership of escalated fraud cases. The investigator will determine outcome of cases which may lead to losses that impact the bank. The investigator will conduct objective, thorough, and timely investigations. This person will review and research evidence/documents to analyze the suspicious activity or fraud referral/claim and synthesize findings and identify next steps. The investigator will perform defect analysis on known fraud for root cause analysis purposes. The investigator will take ownership of explaining cases to executive management. The investigator will have ownership of working with the lines of business and legal contacts to ensure correct outcome for all departments involved in fraud case. The investigator will have ownership of reports of fraud for both internal and external fraud.

Document pertinent case details (e.g., case status, investigator notes) in case management system and process write-offs. Liaise with client, branch/front office, groups escalating alerts, Analytics team, corporate security, law enforcement, and other financial institutions to investigate the fraud event.

In the course of an investigation the fraud investigator will determine liability of financial loss. The fraud investigator will lead and own meetings and communications as necessary to discuss implications and reasoning of the decision. The Investigator may make correct decisions that results in the bank suffering a loss and will need to explain to upper management reasoning for the decision. The investigator will lead and own complicated issues such as elder abuse and determine best course of action that both protects the bank and the customer.

Experience:


Bachelors Degree3-5 years of investigative experience within a financial institution or law enforcement.Highly developed presentation and communications skills.Detail oriented, ability to multi-task and meet deadlines with accurate resultsAbility to quickly learn and manage a new software program.Experience and basic working knowledge with the Microsoft Office suite of software.Ability to complete assignments with little supervision.Working knowledge of bank products, services and transaction typesStrong communication and customer service skills.Strong aptitude for problem solving.Strong internet research skills.Ability to adapt quickly and smoothly to changes in regulatory expectations.

MidFirst Bank

Scottsdale, AZ

Visit Company Website

MidFirst Bank

Scottsdale, AZ

Visit Company Website

MidFirst Bank

Scottsdale, AZ

Visit Company Website

MidFirst Bank

Scottsdale, AZ

Visit Company Website

About Company

MidFirst Bank occupies a rare position within the banking industry. With $36.9 billion in assets, MidFirst Bank is the largest privately owned bank in the country. This combination of size and private ownership provides our customers with a special brand of banking.MidFirst Bank offers a full range of personal, commercial, trust, private banking and mortgage banking products and services. MidFirst is a strong commercial real estate lender and a major servicer of mortgage loans nationally. As a private business ourselves, we understand the unique needs of each business community we serve at each of our locations in Arizona (Phoenix), Southern California, Colorado (Boulder, Denver, Edwards, Fort Collins), Nevada (Las Vegas), Oklahoma (Oklahoma City, Tulsa, Western Oklahoma), Texas (Dallas, Houston, San Antonio) and Utah (Salt Lake City).Additionally, MidFirst Bank has commercial lending offices in Atlanta, Chicago, Detroit, Nashville, New York City, Orlando and Southern California. We serve Southern California through 1st Century Bank, a division of MidFirst Bank. We also operate MidFirst Business Credit as a subsidiary of MidFirst Bank.MidFirst Bank provides services that compete with larger banks, while the people and culture truly define the MidFirst Bank difference. MidFirst provides exceptional financial and deeply committed customer service. Team members are loyal in their character, loyal in their personal commitment to customers, and loyal to always doing the right thing. MidFirst customers can always count on working with thoughtful, intelligent, honest professionals who are true to their financial goals. MidFirst Bank is a strong supporter of the communities they serve, investing time and money in important educational, charitable and civic organizations. MidFirst employees from volunteer in many of the customer communities.Copyright © 2023 MidFirst Bank. All rights reserved. Member FDIC. Equal Housing Lender.

Total Employees

1,973

Company 2-Year Growth

0%

Median Employee Tenure

4.9 years

Because no one goes to school
for fighting fraud.