Published on

May 7, 2024

Published on

May 7, 2024

Published on

May 7, 2024

Published on

May 7, 2024

Fraud Specialist

Fraud Specialist

Fraud Specialist

Fraud Specialist

Full-time

/

Bengaluru, India

/

Hybrid

Full-time

/

Bengaluru, India

/

Hybrid

Full-time

/

Bengaluru, India

/

Hybrid

Full-time

/

Bengaluru, India

/

Hybrid

About the job

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, Priceline, Agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. During 2019, the Company had consolidated revenues and net income of $15.1 billion and $4.9 billion, respectively, and a current market value of approximately $60 billion.

Booking Holdings Bangalore is a Center of Excellence based in Bangalore, India and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands.

As part of our Booking Holdings Bangalore team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through six-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK, OpenTable and Rentalcars.com.

About The Role

The Fraud Specialist investigates and resolves cases of potential fraud from start to finish. They must have great communication skills, the ability to work well on their own but also with others, possess strong decision making ability, and be able to meet or exceed KPI targets. They suggest process improvements to increase efficiency of processes and involve relevant internal stakeholders (e.g.Fraud analysts, Customer Service etc) when required.

B.responsible

Investigate and resolve cases of potential fraud from start to finish within the specified SLAPerform assigned detection/monitoring/project tasks with meaningful and actionable observations documentedEscalation of rule and/or process improvement opportunities to the Operational excellence,analysts and team managementMeets KPI/Objective requirements for operational work conductedProvides regular feedback on tooling and processes towards achievability of KPI/Objective.Able to identify and flag incidents based on set thresholdsAbility to analyse patterns or available data and provide relevant information to the incident lead and incident manager to proceed further. Work effectively with team members and leadership by communicating fraud trends and sharing ideas and knowledge in a constructive and positive manner


B.skilled

Graduate in any discipline1-2 years years experience in fraud detection and investigation.Experience of working towards targets and hitting KPI’sGood analytical skills and keen eye to detailPossesses strong internet research skills with the ability to navigate multiple systems simultaneouslyMust have strong decision making ability and be self-disciplinedTrustworthy characterAbility to quickly adapt to changeGood and effective communication skillsAbility to prioritize tasksComfortable working fluently in English, both written and spokenExperience in the following domains is an added advantage:Travel industryOnline PaymentsE-commerce/Retail fraud


About BKNG

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:

Booking.comKAYAKpricelineagodaRentalcars.comOpenTable


Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

EEO Statement

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/SO

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

About the job

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, Priceline, Agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. During 2019, the Company had consolidated revenues and net income of $15.1 billion and $4.9 billion, respectively, and a current market value of approximately $60 billion.

Booking Holdings Bangalore is a Center of Excellence based in Bangalore, India and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands.

As part of our Booking Holdings Bangalore team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through six-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK, OpenTable and Rentalcars.com.

About The Role

The Fraud Specialist investigates and resolves cases of potential fraud from start to finish. They must have great communication skills, the ability to work well on their own but also with others, possess strong decision making ability, and be able to meet or exceed KPI targets. They suggest process improvements to increase efficiency of processes and involve relevant internal stakeholders (e.g.Fraud analysts, Customer Service etc) when required.

B.responsible

Investigate and resolve cases of potential fraud from start to finish within the specified SLAPerform assigned detection/monitoring/project tasks with meaningful and actionable observations documentedEscalation of rule and/or process improvement opportunities to the Operational excellence,analysts and team managementMeets KPI/Objective requirements for operational work conductedProvides regular feedback on tooling and processes towards achievability of KPI/Objective.Able to identify and flag incidents based on set thresholdsAbility to analyse patterns or available data and provide relevant information to the incident lead and incident manager to proceed further. Work effectively with team members and leadership by communicating fraud trends and sharing ideas and knowledge in a constructive and positive manner


B.skilled

Graduate in any discipline1-2 years years experience in fraud detection and investigation.Experience of working towards targets and hitting KPI’sGood analytical skills and keen eye to detailPossesses strong internet research skills with the ability to navigate multiple systems simultaneouslyMust have strong decision making ability and be self-disciplinedTrustworthy characterAbility to quickly adapt to changeGood and effective communication skillsAbility to prioritize tasksComfortable working fluently in English, both written and spokenExperience in the following domains is an added advantage:Travel industryOnline PaymentsE-commerce/Retail fraud


About BKNG

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:

Booking.comKAYAKpricelineagodaRentalcars.comOpenTable


Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

EEO Statement

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/SO

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

About the job

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, Priceline, Agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. During 2019, the Company had consolidated revenues and net income of $15.1 billion and $4.9 billion, respectively, and a current market value of approximately $60 billion.

Booking Holdings Bangalore is a Center of Excellence based in Bangalore, India and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands.

As part of our Booking Holdings Bangalore team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through six-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK, OpenTable and Rentalcars.com.

About The Role

The Fraud Specialist investigates and resolves cases of potential fraud from start to finish. They must have great communication skills, the ability to work well on their own but also with others, possess strong decision making ability, and be able to meet or exceed KPI targets. They suggest process improvements to increase efficiency of processes and involve relevant internal stakeholders (e.g.Fraud analysts, Customer Service etc) when required.

B.responsible

Investigate and resolve cases of potential fraud from start to finish within the specified SLAPerform assigned detection/monitoring/project tasks with meaningful and actionable observations documentedEscalation of rule and/or process improvement opportunities to the Operational excellence,analysts and team managementMeets KPI/Objective requirements for operational work conductedProvides regular feedback on tooling and processes towards achievability of KPI/Objective.Able to identify and flag incidents based on set thresholdsAbility to analyse patterns or available data and provide relevant information to the incident lead and incident manager to proceed further. Work effectively with team members and leadership by communicating fraud trends and sharing ideas and knowledge in a constructive and positive manner


B.skilled

Graduate in any discipline1-2 years years experience in fraud detection and investigation.Experience of working towards targets and hitting KPI’sGood analytical skills and keen eye to detailPossesses strong internet research skills with the ability to navigate multiple systems simultaneouslyMust have strong decision making ability and be self-disciplinedTrustworthy characterAbility to quickly adapt to changeGood and effective communication skillsAbility to prioritize tasksComfortable working fluently in English, both written and spokenExperience in the following domains is an added advantage:Travel industryOnline PaymentsE-commerce/Retail fraud


About BKNG

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:

Booking.comKAYAKpricelineagodaRentalcars.comOpenTable


Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

EEO Statement

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/SO

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

About the job

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, Priceline, Agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. During 2019, the Company had consolidated revenues and net income of $15.1 billion and $4.9 billion, respectively, and a current market value of approximately $60 billion.

Booking Holdings Bangalore is a Center of Excellence based in Bangalore, India and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands.

As part of our Booking Holdings Bangalore team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through six-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK, OpenTable and Rentalcars.com.

About The Role

The Fraud Specialist investigates and resolves cases of potential fraud from start to finish. They must have great communication skills, the ability to work well on their own but also with others, possess strong decision making ability, and be able to meet or exceed KPI targets. They suggest process improvements to increase efficiency of processes and involve relevant internal stakeholders (e.g.Fraud analysts, Customer Service etc) when required.

B.responsible

Investigate and resolve cases of potential fraud from start to finish within the specified SLAPerform assigned detection/monitoring/project tasks with meaningful and actionable observations documentedEscalation of rule and/or process improvement opportunities to the Operational excellence,analysts and team managementMeets KPI/Objective requirements for operational work conductedProvides regular feedback on tooling and processes towards achievability of KPI/Objective.Able to identify and flag incidents based on set thresholdsAbility to analyse patterns or available data and provide relevant information to the incident lead and incident manager to proceed further. Work effectively with team members and leadership by communicating fraud trends and sharing ideas and knowledge in a constructive and positive manner


B.skilled

Graduate in any discipline1-2 years years experience in fraud detection and investigation.Experience of working towards targets and hitting KPI’sGood analytical skills and keen eye to detailPossesses strong internet research skills with the ability to navigate multiple systems simultaneouslyMust have strong decision making ability and be self-disciplinedTrustworthy characterAbility to quickly adapt to changeGood and effective communication skillsAbility to prioritize tasksComfortable working fluently in English, both written and spokenExperience in the following domains is an added advantage:Travel industryOnline PaymentsE-commerce/Retail fraud


About BKNG

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:

Booking.comKAYAKpricelineagodaRentalcars.comOpenTable


Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

EEO Statement

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/SO

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Booking Holdings (NASDAQ: BKNG)

Bengaluru, India

Visit Company Website

Booking Holdings (NASDAQ: BKNG)

Bengaluru, India

Visit Company Website

Booking Holdings (NASDAQ: BKNG)

Bengaluru, India

Visit Company Website

Booking Holdings (NASDAQ: BKNG)

Bengaluru, India

Visit Company Website

About Company

Booking Holdings is the world’s leading provider of online travel & related services, provided to consumers and local partners in more than 220 countries and territories through six primary consumer-facing brands: Booking.com, Priceline, Agoda, Rentalcars.com, KAYAK and OpenTable. Collectively, Booking Holdings operates in more than 40 languages across Europe, North America, South America, the Asia-Pacific region, the Middle East and Africa. The mission of Booking Holdings is to make it easier for everyone to experience the world.

Total Employees

16,109

Company 2-Year Growth

0%

Median Employee Tenure

1.3 years

Because no one goes to school
for fighting fraud.