Published on

May 14, 2024

Published on

May 14, 2024

Published on

May 14, 2024

Published on

May 14, 2024

Fraud Strategy Consultant

Fraud Strategy Consultant

Fraud Strategy Consultant

Fraud Strategy Consultant

Full-time

/

Johnston, RI

/

On-site

Full-time

/

Johnston, RI

/

On-site

Full-time

/

Johnston, RI

/

On-site

Full-time

/

Johnston, RI

/

On-site

About the job

Description

The Fraud Strategy Consultant is accountable for managing fraud risk strategies focusing on Link analysis and First Party Fraud. The strategy consultant will take the lead in the development of fraud processes, strategies and controls to mitigate fraud risk while balancing customer experience. The candidate will drive reductions in fraud losses through development of data driven solutions, implementation and monitoring of effective fraud controls, while partnering with model management, Fraud Operations, Technology and Product team.

Primary Responsibilities Include

Deliver superior fraud detection while balancing customer experience throughout our processesMonitor & investigate fraud cases, analyze patterns and trends, and develop strategies to prevent future fraud incidentsAssess new tools and existing processes for fraud risk and propose mitigating controlsDevelop strong partnerships with fraud operation and technology team to effectively manage the fraud controlsProvide performance tracking of fraud strategies and fraud prevention tools and processesConduct ongoing analysis to identify root cause of fraud trends and propose potential solutionsEffectively manage priorities of requests working under strict deliverablesCreate reporting for fraud operation risk review, linking accounts that are already or at risk of being compromised

Required Skills/Experience

Knowledge of all fraud types and able to identify the multiple attributes that categorize those types such as First Party Fraud, ATO, Frapp (Originations Fraud), Scams, Bustout, Synthetic, etc Proficiency with data extraction/manipulation/mining tools (data processing and analysis) such as SQLProficiency with Microsoft Office applications; Advanced Excel, PowerPoint A clear and strong understanding of business requirements to address deliverables promptlyStrong problem solving and analytical skills preferably in Financial Services industryThe ideal candidate will possess in addition to strong analytical skills & attention to detail, and the ability to work independently and as part of a teamMust also be able to collaborate with multiple product owners to look for additional procedure & rule opportunities, create new proactive processes and reporting in an effort to mitigate fraud for that specific product.Excellent communications (oral and written), interpersonal / business partnering, and organizational skills

Preferred Skills/Qualifications

Previous experience with managing fraud risk at another financial institution Experience with the project management lifecycle through AgileExperience with data visualization tool, such as TableauExperience with vendors Lexis Nexis and ThreatMetrix

Education

Bachelor’s degree required

Hours and Work Schedule

Hours per week: 40

Work Schedule: 8:30am - 5:00pm, Monday – Friday

Location: Flexible/Remote considered

Pay Transparency

The salary range for this position is $73,575- $122,625 per year. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Posting End Date: 05/31/2024

About the job

Description

The Fraud Strategy Consultant is accountable for managing fraud risk strategies focusing on Link analysis and First Party Fraud. The strategy consultant will take the lead in the development of fraud processes, strategies and controls to mitigate fraud risk while balancing customer experience. The candidate will drive reductions in fraud losses through development of data driven solutions, implementation and monitoring of effective fraud controls, while partnering with model management, Fraud Operations, Technology and Product team.

Primary Responsibilities Include

Deliver superior fraud detection while balancing customer experience throughout our processesMonitor & investigate fraud cases, analyze patterns and trends, and develop strategies to prevent future fraud incidentsAssess new tools and existing processes for fraud risk and propose mitigating controlsDevelop strong partnerships with fraud operation and technology team to effectively manage the fraud controlsProvide performance tracking of fraud strategies and fraud prevention tools and processesConduct ongoing analysis to identify root cause of fraud trends and propose potential solutionsEffectively manage priorities of requests working under strict deliverablesCreate reporting for fraud operation risk review, linking accounts that are already or at risk of being compromised

Required Skills/Experience

Knowledge of all fraud types and able to identify the multiple attributes that categorize those types such as First Party Fraud, ATO, Frapp (Originations Fraud), Scams, Bustout, Synthetic, etc Proficiency with data extraction/manipulation/mining tools (data processing and analysis) such as SQLProficiency with Microsoft Office applications; Advanced Excel, PowerPoint A clear and strong understanding of business requirements to address deliverables promptlyStrong problem solving and analytical skills preferably in Financial Services industryThe ideal candidate will possess in addition to strong analytical skills & attention to detail, and the ability to work independently and as part of a teamMust also be able to collaborate with multiple product owners to look for additional procedure & rule opportunities, create new proactive processes and reporting in an effort to mitigate fraud for that specific product.Excellent communications (oral and written), interpersonal / business partnering, and organizational skills

Preferred Skills/Qualifications

Previous experience with managing fraud risk at another financial institution Experience with the project management lifecycle through AgileExperience with data visualization tool, such as TableauExperience with vendors Lexis Nexis and ThreatMetrix

Education

Bachelor’s degree required

Hours and Work Schedule

Hours per week: 40

Work Schedule: 8:30am - 5:00pm, Monday – Friday

Location: Flexible/Remote considered

Pay Transparency

The salary range for this position is $73,575- $122,625 per year. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Posting End Date: 05/31/2024

About the job

Description

The Fraud Strategy Consultant is accountable for managing fraud risk strategies focusing on Link analysis and First Party Fraud. The strategy consultant will take the lead in the development of fraud processes, strategies and controls to mitigate fraud risk while balancing customer experience. The candidate will drive reductions in fraud losses through development of data driven solutions, implementation and monitoring of effective fraud controls, while partnering with model management, Fraud Operations, Technology and Product team.

Primary Responsibilities Include

Deliver superior fraud detection while balancing customer experience throughout our processesMonitor & investigate fraud cases, analyze patterns and trends, and develop strategies to prevent future fraud incidentsAssess new tools and existing processes for fraud risk and propose mitigating controlsDevelop strong partnerships with fraud operation and technology team to effectively manage the fraud controlsProvide performance tracking of fraud strategies and fraud prevention tools and processesConduct ongoing analysis to identify root cause of fraud trends and propose potential solutionsEffectively manage priorities of requests working under strict deliverablesCreate reporting for fraud operation risk review, linking accounts that are already or at risk of being compromised

Required Skills/Experience

Knowledge of all fraud types and able to identify the multiple attributes that categorize those types such as First Party Fraud, ATO, Frapp (Originations Fraud), Scams, Bustout, Synthetic, etc Proficiency with data extraction/manipulation/mining tools (data processing and analysis) such as SQLProficiency with Microsoft Office applications; Advanced Excel, PowerPoint A clear and strong understanding of business requirements to address deliverables promptlyStrong problem solving and analytical skills preferably in Financial Services industryThe ideal candidate will possess in addition to strong analytical skills & attention to detail, and the ability to work independently and as part of a teamMust also be able to collaborate with multiple product owners to look for additional procedure & rule opportunities, create new proactive processes and reporting in an effort to mitigate fraud for that specific product.Excellent communications (oral and written), interpersonal / business partnering, and organizational skills

Preferred Skills/Qualifications

Previous experience with managing fraud risk at another financial institution Experience with the project management lifecycle through AgileExperience with data visualization tool, such as TableauExperience with vendors Lexis Nexis and ThreatMetrix

Education

Bachelor’s degree required

Hours and Work Schedule

Hours per week: 40

Work Schedule: 8:30am - 5:00pm, Monday – Friday

Location: Flexible/Remote considered

Pay Transparency

The salary range for this position is $73,575- $122,625 per year. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Posting End Date: 05/31/2024

About the job

Description

The Fraud Strategy Consultant is accountable for managing fraud risk strategies focusing on Link analysis and First Party Fraud. The strategy consultant will take the lead in the development of fraud processes, strategies and controls to mitigate fraud risk while balancing customer experience. The candidate will drive reductions in fraud losses through development of data driven solutions, implementation and monitoring of effective fraud controls, while partnering with model management, Fraud Operations, Technology and Product team.

Primary Responsibilities Include

Deliver superior fraud detection while balancing customer experience throughout our processesMonitor & investigate fraud cases, analyze patterns and trends, and develop strategies to prevent future fraud incidentsAssess new tools and existing processes for fraud risk and propose mitigating controlsDevelop strong partnerships with fraud operation and technology team to effectively manage the fraud controlsProvide performance tracking of fraud strategies and fraud prevention tools and processesConduct ongoing analysis to identify root cause of fraud trends and propose potential solutionsEffectively manage priorities of requests working under strict deliverablesCreate reporting for fraud operation risk review, linking accounts that are already or at risk of being compromised

Required Skills/Experience

Knowledge of all fraud types and able to identify the multiple attributes that categorize those types such as First Party Fraud, ATO, Frapp (Originations Fraud), Scams, Bustout, Synthetic, etc Proficiency with data extraction/manipulation/mining tools (data processing and analysis) such as SQLProficiency with Microsoft Office applications; Advanced Excel, PowerPoint A clear and strong understanding of business requirements to address deliverables promptlyStrong problem solving and analytical skills preferably in Financial Services industryThe ideal candidate will possess in addition to strong analytical skills & attention to detail, and the ability to work independently and as part of a teamMust also be able to collaborate with multiple product owners to look for additional procedure & rule opportunities, create new proactive processes and reporting in an effort to mitigate fraud for that specific product.Excellent communications (oral and written), interpersonal / business partnering, and organizational skills

Preferred Skills/Qualifications

Previous experience with managing fraud risk at another financial institution Experience with the project management lifecycle through AgileExperience with data visualization tool, such as TableauExperience with vendors Lexis Nexis and ThreatMetrix

Education

Bachelor’s degree required

Hours and Work Schedule

Hours per week: 40

Work Schedule: 8:30am - 5:00pm, Monday – Friday

Location: Flexible/Remote considered

Pay Transparency

The salary range for this position is $73,575- $122,625 per year. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Posting End Date: 05/31/2024

About Company

At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens.You’re made ready and so are we. #MadeReady

Total Employees

21,670

Company 2-Year Growth

0%

Median Employee Tenure

6.6 years

Because no one goes to school
for fighting fraud.