Published on

Feb 3, 2024

Published on

Feb 3, 2024

Published on

Feb 3, 2024

Published on

Feb 3, 2024

Fraud and Financial Crime Manager

Fraud and Financial Crime Manager

Fraud and Financial Crime Manager

Fraud and Financial Crime Manager

Full-time

/

Melbourne, Australia

/

Remote

Full-time

/

Melbourne, Australia

/

Remote

Full-time

/

Melbourne, Australia

/

Remote

Full-time

/

Melbourne, Australia

/

Remote

About the job

About Us:


Zepto is a rapidly-scaling provider of real-time, account-to-account payments solutions for merchants, and is reimagining the way money moves through the always-on, digital-first economy.


Our growing team across Australia allows for like-minded, talented, passionate people motivated to help us deliver on our brand promise to #LevelThePayingField


At Zepto we believe in the power of positive human experiences, and that a deep sense of belonging creates cohesion in our culture. So, even in a remote-first team, you will be a contributor and custodian of that culture. You will also enjoy solving complex problems, and play a key role in creating something truly special as we focus on delivering ‘a better way to pay’ at Zepto.


#WishYouWereHere


The Legal, Compliance & Risk Function


Zepto’s Legal, Compliance & Risk function is focused on working with the business to build resilience, drive growth and guide our future state through timely, thoughtful and practical advice, implementation and direction.


At this stage of Zepto’s operations, the Fraud & Financial Crime Team is an integral part of our Legal, Compliance & Risk function and is focused on building and operationalising our Fraud and Financial Crime practices and processes to safeguard Zepto, our merchants and their customers against financial crime.


We ensure these practices are adopted and lived at Zepto so that we maintain our obligations and operate as a healthy financial services organisation that is geared for innovation and future global growth.


The Role You’ll Play


We are seeking an experienced Fraud and Financial Crime Manager who will play a critical role in safeguarding Zepto and our customers from financial crime.


Reporting into the Senior Compliance Manager, you will be responsible for leading the Fraud & Financial Crime team, developing and implementing effective strategies for the management of Zepto’s AML/CTF obligations and fraud risk management strategies for Zepto.


As a dedicated Fraud and Financial Crime leader, you will leverage your enterprise financial services expertise to implement best practice processes and frameworks to build our approach to Fraud and Financial Crime with the support of internal expertise and create sustainable plans to build a team that enables our future success.


Working in a start-up, means you get the opportunity to flex your skills in a variety of ways and bring large enterprise experience into an early stage company to truly make an impact. We are agile and always willing to roll up our sleeves to get things done. You can, however, expect your day to day to be involved in the following:


  • Develop and implement robust fraud detection and prevention strategies to mitigate risks associated with financial fraud;

  • Strategic leadership and direction of the Financial Crime team in their management of Zepto’s AML/CTF obligations including KYC, OCDD and transaction monitoring.

  • Provide subject matter advice on fraud and financial crime compliance issues, including engaging in customer facing discussions as required;

  • Stay abreast of industry trends, emerging threats, and best practices to continually enhance the effectiveness of Zepto’s AML/CTF program and fraud strategy;

  • Strategise on processes and tools that support Fraud prevention and AML/CTF compliance;

  • Collaborate with internal Operations teams to identify patterns and anomalies that may indicate financial crime and fraudulent activity and provide guidance on appropriate actions;

  • Based on the pace of Zepto’s growth, sustainably build a team of fraud analysts, providing guidance, training, and support to ensure a high level of competence and efficiency in fraud detection and prevention;

  • Work closely with other departments such as Risk, Compliance, Operations, Sales and Technology to implement a cohesive approach to fraud and financial crime prevention;

  • Collaborate with product development teams to integrate fraud and financial crime prevention measures into new products and services;

  • Work in partnership with Operations to review and evolve incident response plans to effectively manage and mitigate the impact of fraud incidents;

  • Coordinate with law enforcement agencies and external partners as needed during investigations;

  • Generate regular reports on financial crime and fraud trends, incidents, and prevention efforts for our Executive team and Board;

  • Maintain comprehensive documentation of financial crime and fraud prevention processes, procedures, and outcomes.


What You’ll Bring to the Table


To be successful in this role, you’ll thrive in an environment where you’re able to blend your dedicated approach to Financial Crime Compliance & Fraud Management with an entrepreneurial spirit whereby you are excited by building a business in a high-growth startup environment.


You’ll ideally have:


  • A tertiary qualification in Finance, Risk Management, Compliance, Financial Crime or a related field

  • Proven experience in Fraud and Financial Crime Management gained within Financial Services or a FinTech environment

  • In-depth knowledge of fraud prevention tools, techniques, and industry best practices.

  • Operational and leadership experience in Transaction Monitoring and/or AML Investigations roles and are confident with AML/CTF requirements and best practices in Australia.

  • Proven work experience in and knowledge of local AML/CTF regulations, including strong experience in transaction monitoring, sanctions, Know Your Customer (KYC) and industry codes.

  • Strong analytical and problem-solving skills, with the ability to interpret complex data sets.

  • Excellent leadership and team management abilities.

  • Effective communication skills, with the ability to convey complex information to both technical and non-technical stakeholders.

  • Let’s not forget that you’re energised, enthusiastic and comfortable with working in a busy, high volume, competitive commercial environment. Your collaboration skills make you a valued member of the team and fundamentally a good colleague to work with.


What’s on Offer:


Founded in beautiful Byron Bay, Zepto has an inspiring Founder story and is a customer-focused, culture-first organisation.


We’re all striving to achieve our mission of enabling a better way to pay for consumers and merchants and do so while fostering an inclusive culture where you will work with and learn from world-class talent in their areas of expertise.


This role can be based anywhere in Australia as we work remotely but you’ll feel connected through our various initiatives and be supported by great leadership to learn and grow. If your preference is to work hybrid or in an office, we have hub locations in Byron, Sydney and Melbourne.


We have a supportive learning environment, with access to an individual learning benefit to ensure your curiosity and learning is a priority. You will have access to an Employee Assistance Program, Paid Parental Leave and be eligible for inclusion in our Employee Share Option Plan.


Apply today to express your interest.


Please note that as an organisation in the regulated Financial Services industry, Background Checks will be required as part of the recruitment process.

About the job

About Us:


Zepto is a rapidly-scaling provider of real-time, account-to-account payments solutions for merchants, and is reimagining the way money moves through the always-on, digital-first economy.


Our growing team across Australia allows for like-minded, talented, passionate people motivated to help us deliver on our brand promise to #LevelThePayingField


At Zepto we believe in the power of positive human experiences, and that a deep sense of belonging creates cohesion in our culture. So, even in a remote-first team, you will be a contributor and custodian of that culture. You will also enjoy solving complex problems, and play a key role in creating something truly special as we focus on delivering ‘a better way to pay’ at Zepto.


#WishYouWereHere


The Legal, Compliance & Risk Function


Zepto’s Legal, Compliance & Risk function is focused on working with the business to build resilience, drive growth and guide our future state through timely, thoughtful and practical advice, implementation and direction.


At this stage of Zepto’s operations, the Fraud & Financial Crime Team is an integral part of our Legal, Compliance & Risk function and is focused on building and operationalising our Fraud and Financial Crime practices and processes to safeguard Zepto, our merchants and their customers against financial crime.


We ensure these practices are adopted and lived at Zepto so that we maintain our obligations and operate as a healthy financial services organisation that is geared for innovation and future global growth.


The Role You’ll Play


We are seeking an experienced Fraud and Financial Crime Manager who will play a critical role in safeguarding Zepto and our customers from financial crime.


Reporting into the Senior Compliance Manager, you will be responsible for leading the Fraud & Financial Crime team, developing and implementing effective strategies for the management of Zepto’s AML/CTF obligations and fraud risk management strategies for Zepto.


As a dedicated Fraud and Financial Crime leader, you will leverage your enterprise financial services expertise to implement best practice processes and frameworks to build our approach to Fraud and Financial Crime with the support of internal expertise and create sustainable plans to build a team that enables our future success.


Working in a start-up, means you get the opportunity to flex your skills in a variety of ways and bring large enterprise experience into an early stage company to truly make an impact. We are agile and always willing to roll up our sleeves to get things done. You can, however, expect your day to day to be involved in the following:


  • Develop and implement robust fraud detection and prevention strategies to mitigate risks associated with financial fraud;

  • Strategic leadership and direction of the Financial Crime team in their management of Zepto’s AML/CTF obligations including KYC, OCDD and transaction monitoring.

  • Provide subject matter advice on fraud and financial crime compliance issues, including engaging in customer facing discussions as required;

  • Stay abreast of industry trends, emerging threats, and best practices to continually enhance the effectiveness of Zepto’s AML/CTF program and fraud strategy;

  • Strategise on processes and tools that support Fraud prevention and AML/CTF compliance;

  • Collaborate with internal Operations teams to identify patterns and anomalies that may indicate financial crime and fraudulent activity and provide guidance on appropriate actions;

  • Based on the pace of Zepto’s growth, sustainably build a team of fraud analysts, providing guidance, training, and support to ensure a high level of competence and efficiency in fraud detection and prevention;

  • Work closely with other departments such as Risk, Compliance, Operations, Sales and Technology to implement a cohesive approach to fraud and financial crime prevention;

  • Collaborate with product development teams to integrate fraud and financial crime prevention measures into new products and services;

  • Work in partnership with Operations to review and evolve incident response plans to effectively manage and mitigate the impact of fraud incidents;

  • Coordinate with law enforcement agencies and external partners as needed during investigations;

  • Generate regular reports on financial crime and fraud trends, incidents, and prevention efforts for our Executive team and Board;

  • Maintain comprehensive documentation of financial crime and fraud prevention processes, procedures, and outcomes.


What You’ll Bring to the Table


To be successful in this role, you’ll thrive in an environment where you’re able to blend your dedicated approach to Financial Crime Compliance & Fraud Management with an entrepreneurial spirit whereby you are excited by building a business in a high-growth startup environment.


You’ll ideally have:


  • A tertiary qualification in Finance, Risk Management, Compliance, Financial Crime or a related field

  • Proven experience in Fraud and Financial Crime Management gained within Financial Services or a FinTech environment

  • In-depth knowledge of fraud prevention tools, techniques, and industry best practices.

  • Operational and leadership experience in Transaction Monitoring and/or AML Investigations roles and are confident with AML/CTF requirements and best practices in Australia.

  • Proven work experience in and knowledge of local AML/CTF regulations, including strong experience in transaction monitoring, sanctions, Know Your Customer (KYC) and industry codes.

  • Strong analytical and problem-solving skills, with the ability to interpret complex data sets.

  • Excellent leadership and team management abilities.

  • Effective communication skills, with the ability to convey complex information to both technical and non-technical stakeholders.

  • Let’s not forget that you’re energised, enthusiastic and comfortable with working in a busy, high volume, competitive commercial environment. Your collaboration skills make you a valued member of the team and fundamentally a good colleague to work with.


What’s on Offer:


Founded in beautiful Byron Bay, Zepto has an inspiring Founder story and is a customer-focused, culture-first organisation.


We’re all striving to achieve our mission of enabling a better way to pay for consumers and merchants and do so while fostering an inclusive culture where you will work with and learn from world-class talent in their areas of expertise.


This role can be based anywhere in Australia as we work remotely but you’ll feel connected through our various initiatives and be supported by great leadership to learn and grow. If your preference is to work hybrid or in an office, we have hub locations in Byron, Sydney and Melbourne.


We have a supportive learning environment, with access to an individual learning benefit to ensure your curiosity and learning is a priority. You will have access to an Employee Assistance Program, Paid Parental Leave and be eligible for inclusion in our Employee Share Option Plan.


Apply today to express your interest.


Please note that as an organisation in the regulated Financial Services industry, Background Checks will be required as part of the recruitment process.

About the job

About Us:


Zepto is a rapidly-scaling provider of real-time, account-to-account payments solutions for merchants, and is reimagining the way money moves through the always-on, digital-first economy.


Our growing team across Australia allows for like-minded, talented, passionate people motivated to help us deliver on our brand promise to #LevelThePayingField


At Zepto we believe in the power of positive human experiences, and that a deep sense of belonging creates cohesion in our culture. So, even in a remote-first team, you will be a contributor and custodian of that culture. You will also enjoy solving complex problems, and play a key role in creating something truly special as we focus on delivering ‘a better way to pay’ at Zepto.


#WishYouWereHere


The Legal, Compliance & Risk Function


Zepto’s Legal, Compliance & Risk function is focused on working with the business to build resilience, drive growth and guide our future state through timely, thoughtful and practical advice, implementation and direction.


At this stage of Zepto’s operations, the Fraud & Financial Crime Team is an integral part of our Legal, Compliance & Risk function and is focused on building and operationalising our Fraud and Financial Crime practices and processes to safeguard Zepto, our merchants and their customers against financial crime.


We ensure these practices are adopted and lived at Zepto so that we maintain our obligations and operate as a healthy financial services organisation that is geared for innovation and future global growth.


The Role You’ll Play


We are seeking an experienced Fraud and Financial Crime Manager who will play a critical role in safeguarding Zepto and our customers from financial crime.


Reporting into the Senior Compliance Manager, you will be responsible for leading the Fraud & Financial Crime team, developing and implementing effective strategies for the management of Zepto’s AML/CTF obligations and fraud risk management strategies for Zepto.


As a dedicated Fraud and Financial Crime leader, you will leverage your enterprise financial services expertise to implement best practice processes and frameworks to build our approach to Fraud and Financial Crime with the support of internal expertise and create sustainable plans to build a team that enables our future success.


Working in a start-up, means you get the opportunity to flex your skills in a variety of ways and bring large enterprise experience into an early stage company to truly make an impact. We are agile and always willing to roll up our sleeves to get things done. You can, however, expect your day to day to be involved in the following:


  • Develop and implement robust fraud detection and prevention strategies to mitigate risks associated with financial fraud;

  • Strategic leadership and direction of the Financial Crime team in their management of Zepto’s AML/CTF obligations including KYC, OCDD and transaction monitoring.

  • Provide subject matter advice on fraud and financial crime compliance issues, including engaging in customer facing discussions as required;

  • Stay abreast of industry trends, emerging threats, and best practices to continually enhance the effectiveness of Zepto’s AML/CTF program and fraud strategy;

  • Strategise on processes and tools that support Fraud prevention and AML/CTF compliance;

  • Collaborate with internal Operations teams to identify patterns and anomalies that may indicate financial crime and fraudulent activity and provide guidance on appropriate actions;

  • Based on the pace of Zepto’s growth, sustainably build a team of fraud analysts, providing guidance, training, and support to ensure a high level of competence and efficiency in fraud detection and prevention;

  • Work closely with other departments such as Risk, Compliance, Operations, Sales and Technology to implement a cohesive approach to fraud and financial crime prevention;

  • Collaborate with product development teams to integrate fraud and financial crime prevention measures into new products and services;

  • Work in partnership with Operations to review and evolve incident response plans to effectively manage and mitigate the impact of fraud incidents;

  • Coordinate with law enforcement agencies and external partners as needed during investigations;

  • Generate regular reports on financial crime and fraud trends, incidents, and prevention efforts for our Executive team and Board;

  • Maintain comprehensive documentation of financial crime and fraud prevention processes, procedures, and outcomes.


What You’ll Bring to the Table


To be successful in this role, you’ll thrive in an environment where you’re able to blend your dedicated approach to Financial Crime Compliance & Fraud Management with an entrepreneurial spirit whereby you are excited by building a business in a high-growth startup environment.


You’ll ideally have:


  • A tertiary qualification in Finance, Risk Management, Compliance, Financial Crime or a related field

  • Proven experience in Fraud and Financial Crime Management gained within Financial Services or a FinTech environment

  • In-depth knowledge of fraud prevention tools, techniques, and industry best practices.

  • Operational and leadership experience in Transaction Monitoring and/or AML Investigations roles and are confident with AML/CTF requirements and best practices in Australia.

  • Proven work experience in and knowledge of local AML/CTF regulations, including strong experience in transaction monitoring, sanctions, Know Your Customer (KYC) and industry codes.

  • Strong analytical and problem-solving skills, with the ability to interpret complex data sets.

  • Excellent leadership and team management abilities.

  • Effective communication skills, with the ability to convey complex information to both technical and non-technical stakeholders.

  • Let’s not forget that you’re energised, enthusiastic and comfortable with working in a busy, high volume, competitive commercial environment. Your collaboration skills make you a valued member of the team and fundamentally a good colleague to work with.


What’s on Offer:


Founded in beautiful Byron Bay, Zepto has an inspiring Founder story and is a customer-focused, culture-first organisation.


We’re all striving to achieve our mission of enabling a better way to pay for consumers and merchants and do so while fostering an inclusive culture where you will work with and learn from world-class talent in their areas of expertise.


This role can be based anywhere in Australia as we work remotely but you’ll feel connected through our various initiatives and be supported by great leadership to learn and grow. If your preference is to work hybrid or in an office, we have hub locations in Byron, Sydney and Melbourne.


We have a supportive learning environment, with access to an individual learning benefit to ensure your curiosity and learning is a priority. You will have access to an Employee Assistance Program, Paid Parental Leave and be eligible for inclusion in our Employee Share Option Plan.


Apply today to express your interest.


Please note that as an organisation in the regulated Financial Services industry, Background Checks will be required as part of the recruitment process.

About the job

About Us:


Zepto is a rapidly-scaling provider of real-time, account-to-account payments solutions for merchants, and is reimagining the way money moves through the always-on, digital-first economy.


Our growing team across Australia allows for like-minded, talented, passionate people motivated to help us deliver on our brand promise to #LevelThePayingField


At Zepto we believe in the power of positive human experiences, and that a deep sense of belonging creates cohesion in our culture. So, even in a remote-first team, you will be a contributor and custodian of that culture. You will also enjoy solving complex problems, and play a key role in creating something truly special as we focus on delivering ‘a better way to pay’ at Zepto.


#WishYouWereHere


The Legal, Compliance & Risk Function


Zepto’s Legal, Compliance & Risk function is focused on working with the business to build resilience, drive growth and guide our future state through timely, thoughtful and practical advice, implementation and direction.


At this stage of Zepto’s operations, the Fraud & Financial Crime Team is an integral part of our Legal, Compliance & Risk function and is focused on building and operationalising our Fraud and Financial Crime practices and processes to safeguard Zepto, our merchants and their customers against financial crime.


We ensure these practices are adopted and lived at Zepto so that we maintain our obligations and operate as a healthy financial services organisation that is geared for innovation and future global growth.


The Role You’ll Play


We are seeking an experienced Fraud and Financial Crime Manager who will play a critical role in safeguarding Zepto and our customers from financial crime.


Reporting into the Senior Compliance Manager, you will be responsible for leading the Fraud & Financial Crime team, developing and implementing effective strategies for the management of Zepto’s AML/CTF obligations and fraud risk management strategies for Zepto.


As a dedicated Fraud and Financial Crime leader, you will leverage your enterprise financial services expertise to implement best practice processes and frameworks to build our approach to Fraud and Financial Crime with the support of internal expertise and create sustainable plans to build a team that enables our future success.


Working in a start-up, means you get the opportunity to flex your skills in a variety of ways and bring large enterprise experience into an early stage company to truly make an impact. We are agile and always willing to roll up our sleeves to get things done. You can, however, expect your day to day to be involved in the following:


  • Develop and implement robust fraud detection and prevention strategies to mitigate risks associated with financial fraud;

  • Strategic leadership and direction of the Financial Crime team in their management of Zepto’s AML/CTF obligations including KYC, OCDD and transaction monitoring.

  • Provide subject matter advice on fraud and financial crime compliance issues, including engaging in customer facing discussions as required;

  • Stay abreast of industry trends, emerging threats, and best practices to continually enhance the effectiveness of Zepto’s AML/CTF program and fraud strategy;

  • Strategise on processes and tools that support Fraud prevention and AML/CTF compliance;

  • Collaborate with internal Operations teams to identify patterns and anomalies that may indicate financial crime and fraudulent activity and provide guidance on appropriate actions;

  • Based on the pace of Zepto’s growth, sustainably build a team of fraud analysts, providing guidance, training, and support to ensure a high level of competence and efficiency in fraud detection and prevention;

  • Work closely with other departments such as Risk, Compliance, Operations, Sales and Technology to implement a cohesive approach to fraud and financial crime prevention;

  • Collaborate with product development teams to integrate fraud and financial crime prevention measures into new products and services;

  • Work in partnership with Operations to review and evolve incident response plans to effectively manage and mitigate the impact of fraud incidents;

  • Coordinate with law enforcement agencies and external partners as needed during investigations;

  • Generate regular reports on financial crime and fraud trends, incidents, and prevention efforts for our Executive team and Board;

  • Maintain comprehensive documentation of financial crime and fraud prevention processes, procedures, and outcomes.


What You’ll Bring to the Table


To be successful in this role, you’ll thrive in an environment where you’re able to blend your dedicated approach to Financial Crime Compliance & Fraud Management with an entrepreneurial spirit whereby you are excited by building a business in a high-growth startup environment.


You’ll ideally have:


  • A tertiary qualification in Finance, Risk Management, Compliance, Financial Crime or a related field

  • Proven experience in Fraud and Financial Crime Management gained within Financial Services or a FinTech environment

  • In-depth knowledge of fraud prevention tools, techniques, and industry best practices.

  • Operational and leadership experience in Transaction Monitoring and/or AML Investigations roles and are confident with AML/CTF requirements and best practices in Australia.

  • Proven work experience in and knowledge of local AML/CTF regulations, including strong experience in transaction monitoring, sanctions, Know Your Customer (KYC) and industry codes.

  • Strong analytical and problem-solving skills, with the ability to interpret complex data sets.

  • Excellent leadership and team management abilities.

  • Effective communication skills, with the ability to convey complex information to both technical and non-technical stakeholders.

  • Let’s not forget that you’re energised, enthusiastic and comfortable with working in a busy, high volume, competitive commercial environment. Your collaboration skills make you a valued member of the team and fundamentally a good colleague to work with.


What’s on Offer:


Founded in beautiful Byron Bay, Zepto has an inspiring Founder story and is a customer-focused, culture-first organisation.


We’re all striving to achieve our mission of enabling a better way to pay for consumers and merchants and do so while fostering an inclusive culture where you will work with and learn from world-class talent in their areas of expertise.


This role can be based anywhere in Australia as we work remotely but you’ll feel connected through our various initiatives and be supported by great leadership to learn and grow. If your preference is to work hybrid or in an office, we have hub locations in Byron, Sydney and Melbourne.


We have a supportive learning environment, with access to an individual learning benefit to ensure your curiosity and learning is a priority. You will have access to an Employee Assistance Program, Paid Parental Leave and be eligible for inclusion in our Employee Share Option Plan.


Apply today to express your interest.


Please note that as an organisation in the regulated Financial Services industry, Background Checks will be required as part of the recruitment process.

About Company

Accelerating expectations, technology advances and regulatory change have delivered a once-in-a-generation opportunity to reimagine payments. Zepto's API opens a unique set of access points to Australia's payments infrastructure enabling businesses to take, make and manage payments in real-time — all the time — between bank accounts in faster, data-rich ways that can transform business processes, customer experience and costs.

Total Employees

100

Company 2-Year Growth

37%

Median Employee Tenure

1.6 years