Published on

Jun 28, 2024

Published on

Jun 28, 2024

Published on

Jun 28, 2024

Published on

Jun 28, 2024

Fraud, Risk, & Payments Analyst

Fraud, Risk, & Payments Analyst

Fraud, Risk, & Payments Analyst

Fraud, Risk, & Payments Analyst

Full-time

/

Costa Rica

/

Remote

Full-time

/

Costa Rica

/

Remote

Full-time

/

Costa Rica

/

Remote

Full-time

/

Costa Rica

/

Remote

About the job

Job Summary:Join High 5 and contribute to our mission of ensuring secure payment transactions for our clients. This position will play a crucial role in identifying, preventing, and mitigating fraudulent activities to protect our clients and maintain a trustworthy payment environment. This position will oversee our Fraud, Risk, and Payment team and closely collaborate with other internal stakeholders including Product, VIP, and Customer Support to implement effective fraud prevention strategies.
Duties/Responsibilities:Coordinate shift priorities and task allocation to manage queues and SLAs effectively.Manage escalations from the team and provide proactive feedback and guidance for effective and timely resolution.Escalates analyzed cases and makes recommendations to senior management for review/approval.Analyze payment data and transaction patterns to identify potentially fraudulent activities.Monitor payment transactions in real-time to detect and investigate suspicious transactions.Stay up-to-date with industry trends and emerging fraud risks to proactively adapt and improve fraud prevention strategies.Conduct thorough investigations of suspected fraudulent activities, including gathering evidence, analyzing trends, and presenting findings.Review and assess the effectiveness of existing fraud prevention measures, recommending and implementing improvements as needed.Prepare and present reports on fraud trends, mitigation efforts, and success metrics to management.Work closely with payment processors and financial institutions to enhance payment security and reduce risk.Assist in the development and implementation of fraud prevention training programs for employees.Additional tasks and special projects may be assigned at manager’s discretion.
Required Skills/Abilities:Proficiency in data analysis tools, such as Excel, SQL, and data visualization software.Strong understanding of payment processing systems, transaction lifecycles, and relevant regulations.Excellent analytical skills with the ability to identify patterns and anomalies within large datasets.Knowledge of chargeback prevention scope will be an advantage.Detail-oriented and proactive approach to problem-solving.Effective communication skills for collaborating with diverse teams and presenting findings to non-technical stakeholders.Ability to work independently and adapt to a fast-paced, dynamic environment.Knowledge of industry-standard fraud prevention tools and techniques.Strong critical thinking and decision making.
Education & Experience:Minimum of 2 years’ experience in fraud prevention, risk analysis, or payments security.Chargeback experience is highly preferred.Experience in gaming/casino or similar industry strongly preferred.Bachelor’s degree in Finance or Business is preferred.
High 5 Games is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
If your experience looks a little different from what we’ve identified but you are passionate about joining our organization, we encourage you to apply.

About the job

Job Summary:Join High 5 and contribute to our mission of ensuring secure payment transactions for our clients. This position will play a crucial role in identifying, preventing, and mitigating fraudulent activities to protect our clients and maintain a trustworthy payment environment. This position will oversee our Fraud, Risk, and Payment team and closely collaborate with other internal stakeholders including Product, VIP, and Customer Support to implement effective fraud prevention strategies.
Duties/Responsibilities:Coordinate shift priorities and task allocation to manage queues and SLAs effectively.Manage escalations from the team and provide proactive feedback and guidance for effective and timely resolution.Escalates analyzed cases and makes recommendations to senior management for review/approval.Analyze payment data and transaction patterns to identify potentially fraudulent activities.Monitor payment transactions in real-time to detect and investigate suspicious transactions.Stay up-to-date with industry trends and emerging fraud risks to proactively adapt and improve fraud prevention strategies.Conduct thorough investigations of suspected fraudulent activities, including gathering evidence, analyzing trends, and presenting findings.Review and assess the effectiveness of existing fraud prevention measures, recommending and implementing improvements as needed.Prepare and present reports on fraud trends, mitigation efforts, and success metrics to management.Work closely with payment processors and financial institutions to enhance payment security and reduce risk.Assist in the development and implementation of fraud prevention training programs for employees.Additional tasks and special projects may be assigned at manager’s discretion.
Required Skills/Abilities:Proficiency in data analysis tools, such as Excel, SQL, and data visualization software.Strong understanding of payment processing systems, transaction lifecycles, and relevant regulations.Excellent analytical skills with the ability to identify patterns and anomalies within large datasets.Knowledge of chargeback prevention scope will be an advantage.Detail-oriented and proactive approach to problem-solving.Effective communication skills for collaborating with diverse teams and presenting findings to non-technical stakeholders.Ability to work independently and adapt to a fast-paced, dynamic environment.Knowledge of industry-standard fraud prevention tools and techniques.Strong critical thinking and decision making.
Education & Experience:Minimum of 2 years’ experience in fraud prevention, risk analysis, or payments security.Chargeback experience is highly preferred.Experience in gaming/casino or similar industry strongly preferred.Bachelor’s degree in Finance or Business is preferred.
High 5 Games is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
If your experience looks a little different from what we’ve identified but you are passionate about joining our organization, we encourage you to apply.

About the job

Job Summary:Join High 5 and contribute to our mission of ensuring secure payment transactions for our clients. This position will play a crucial role in identifying, preventing, and mitigating fraudulent activities to protect our clients and maintain a trustworthy payment environment. This position will oversee our Fraud, Risk, and Payment team and closely collaborate with other internal stakeholders including Product, VIP, and Customer Support to implement effective fraud prevention strategies.
Duties/Responsibilities:Coordinate shift priorities and task allocation to manage queues and SLAs effectively.Manage escalations from the team and provide proactive feedback and guidance for effective and timely resolution.Escalates analyzed cases and makes recommendations to senior management for review/approval.Analyze payment data and transaction patterns to identify potentially fraudulent activities.Monitor payment transactions in real-time to detect and investigate suspicious transactions.Stay up-to-date with industry trends and emerging fraud risks to proactively adapt and improve fraud prevention strategies.Conduct thorough investigations of suspected fraudulent activities, including gathering evidence, analyzing trends, and presenting findings.Review and assess the effectiveness of existing fraud prevention measures, recommending and implementing improvements as needed.Prepare and present reports on fraud trends, mitigation efforts, and success metrics to management.Work closely with payment processors and financial institutions to enhance payment security and reduce risk.Assist in the development and implementation of fraud prevention training programs for employees.Additional tasks and special projects may be assigned at manager’s discretion.
Required Skills/Abilities:Proficiency in data analysis tools, such as Excel, SQL, and data visualization software.Strong understanding of payment processing systems, transaction lifecycles, and relevant regulations.Excellent analytical skills with the ability to identify patterns and anomalies within large datasets.Knowledge of chargeback prevention scope will be an advantage.Detail-oriented and proactive approach to problem-solving.Effective communication skills for collaborating with diverse teams and presenting findings to non-technical stakeholders.Ability to work independently and adapt to a fast-paced, dynamic environment.Knowledge of industry-standard fraud prevention tools and techniques.Strong critical thinking and decision making.
Education & Experience:Minimum of 2 years’ experience in fraud prevention, risk analysis, or payments security.Chargeback experience is highly preferred.Experience in gaming/casino or similar industry strongly preferred.Bachelor’s degree in Finance or Business is preferred.
High 5 Games is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
If your experience looks a little different from what we’ve identified but you are passionate about joining our organization, we encourage you to apply.

About the job

Job Summary:Join High 5 and contribute to our mission of ensuring secure payment transactions for our clients. This position will play a crucial role in identifying, preventing, and mitigating fraudulent activities to protect our clients and maintain a trustworthy payment environment. This position will oversee our Fraud, Risk, and Payment team and closely collaborate with other internal stakeholders including Product, VIP, and Customer Support to implement effective fraud prevention strategies.
Duties/Responsibilities:Coordinate shift priorities and task allocation to manage queues and SLAs effectively.Manage escalations from the team and provide proactive feedback and guidance for effective and timely resolution.Escalates analyzed cases and makes recommendations to senior management for review/approval.Analyze payment data and transaction patterns to identify potentially fraudulent activities.Monitor payment transactions in real-time to detect and investigate suspicious transactions.Stay up-to-date with industry trends and emerging fraud risks to proactively adapt and improve fraud prevention strategies.Conduct thorough investigations of suspected fraudulent activities, including gathering evidence, analyzing trends, and presenting findings.Review and assess the effectiveness of existing fraud prevention measures, recommending and implementing improvements as needed.Prepare and present reports on fraud trends, mitigation efforts, and success metrics to management.Work closely with payment processors and financial institutions to enhance payment security and reduce risk.Assist in the development and implementation of fraud prevention training programs for employees.Additional tasks and special projects may be assigned at manager’s discretion.
Required Skills/Abilities:Proficiency in data analysis tools, such as Excel, SQL, and data visualization software.Strong understanding of payment processing systems, transaction lifecycles, and relevant regulations.Excellent analytical skills with the ability to identify patterns and anomalies within large datasets.Knowledge of chargeback prevention scope will be an advantage.Detail-oriented and proactive approach to problem-solving.Effective communication skills for collaborating with diverse teams and presenting findings to non-technical stakeholders.Ability to work independently and adapt to a fast-paced, dynamic environment.Knowledge of industry-standard fraud prevention tools and techniques.Strong critical thinking and decision making.
Education & Experience:Minimum of 2 years’ experience in fraud prevention, risk analysis, or payments security.Chargeback experience is highly preferred.Experience in gaming/casino or similar industry strongly preferred.Bachelor’s degree in Finance or Business is preferred.
High 5 Games is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
If your experience looks a little different from what we’ve identified but you are passionate about joining our organization, we encourage you to apply.

About Company

High 5 Games is laser-focused on making an impression through innovative casino content for the land-based, mobile, online, and social markets. With a collection of over 500 casino slot games, its own full casino platforms, and a strong history of entertaining players, the casino technology company is highly respected in the B2C and B2B social and online gaming worlds. H5G holds licenses and game certifications in multiple jurisdictions around the globe.H5G’s world-renowned and fast-expanding slot games portfolio has grown to over 500+ diverse games. The H5G software offers dynamic and distinct styles players cannot resist. Each game is designed to offer a unique experience to the gamer, taking the production to the next level with every newly released game. H5G has become the industry’s leading content provider with its classic games and continuing production of slot titles with unique experiences. H5G also operates High 5 Casino, the premier destination for the most robust and largest slot content library in the social casino category with nearly 17 million players worldwide. In 2012, the social casino app launched with only 30 slots. It has since become an extremely popular game with over 400+ slots for players to browse and play. In 2020, High 5 Casino expanded its reach, with the company launching the app into the real-money market. The in-house casino platform will feature a full list of the company’s original games, as well as integrating popular promotions, third-party games from well-known content providers, and a one-of-a-kind experience. To find out more about High 5 Games, please visit www.high5games.com or contact Sales@high5games.com. Regulated by Malta Gaming Authority under licence number MGA/B2B/545/2018Gambling can be addictive - Play responsibly - 18+/21+ (U.S)

Total Employees

247

Company 2-Year Growth

0%

Median Employee Tenure

4.8 years

Because no one goes to school
for fighting fraud.