Published on

Jan 24, 2024

Published on

Jan 24, 2024

Published on

Jan 24, 2024

Published on

Jan 24, 2024

Head Fraud & Financial Crime

Head Fraud & Financial Crime

Head Fraud & Financial Crime

Head Fraud & Financial Crime

Full-time

/

London, England

/

Hybrid

Full-time

/

London, England

/

Hybrid

Full-time

/

London, England

/

Hybrid

Full-time

/

London, England

/

Hybrid

About the job

Vanquis Banking Group has a rich history dating back to 1880. The company was founded in Bradford by Joshua Kelley Waddilove as The Provident Clothing and Supply Company to help people access finance and goods who couldn’t from traditional lenders.


Today, Vanquis Banking Group is a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded.


Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experVViences, so everything we do from our products to our customer experience is designed with this in mind.


Role purpose


Leads the Fraud Strategy and Fraud and Financial Crime Operations Teams for all VBG products, ensuring we balance the needs to protect our customers and the Group against fraud and unauthorised financial loss, whilst balancing customer experience and complying with relevant law, regulation, and policy.



Key Responsibilities:


Lead the Fraud Department in delivering exceptional advisory, operational and fraud risk support to the VBG.

• Develop and maintain a fraud strategy to protect customers and the Group. This includes fraud prevention, risk appetite, systems and controls roadmap, industry partnership and collaboration, analytics and rules management and operational task management

• Ensure all regulatory and compliance requirements are met and maintained including, AML-related transaction monitoring and reporting of suspicious activity to the nominated officer, analysis of fraudulent activity, resolution of disputed transactions, identification of efficiencies and productivity improvements

• Ensure that the Group can respond to financial crime threats as these emerge and evolve

• Implement customer fraud awareness strategies to inform the customer base of nationwide industry threats

• Accountable for all outsourced fraud set up, oversight and on-going management

• Ensure that fraud strategy and practice adhere to current and adjusts to future legislation/regulation

• Maintain a strong industry network to understand industry best practises and ensure the Group is industry leading

• Keep up to date with new technology to improve processes where necessary within the Group and understand how to combat cyber-crime.

• Full accountability and management of profit and loss budgets across Fraud and Financial Crime

• Lead the Disputes team to provide exceptional services to customers, meet SLA’s and minimise loss to the Group

• Operational execution of Financial Crime alerts covering customer screening, transaction monitoring, suspicious activity reporting, information requests from law enforcement, and identification of enhancements/ efficiencies

• Ensure a risk-based and proportionate quality control framework is operated across all operational processes, to give management confidence that activities are being completed in an effective and compliant way

• Plays a lead role in the design, implementation and maintenance of effective systems and controls related to the investigation and reporting of potential suspicious activity to the Nominated Officer, and identification of PEPs or customers subject to economic sanctions.

• Resolutions for claims against section 75 of the Consumer Credit Act.

• Work closely with the MLRO to drive the operational strategy for the Group’s customer due diligence checks and anti-money laundering requirements. Contribute to the AML strategy through identification of risks, trends and typologies

• Work closely with key stakeholders to ensure we have a consistent, joined up view on the totality of losses reported through our credit loss lines.



Leadership Responsibilities:


• Leads and inspires the Fraud and Financial Crime department both on/offshore, working towards achieving and exceeding key performance indicators

• Ensures that the teams have a clear line of sight between their individual roles and the aims and ambitions of the departments and company objectives as a whole

• Creates a culture where the team can flourish and reach their full potential

• Inspires others through own actions, to ensure that regular and meaningful communications take place at the right time and using the right channels

• Leads by example and ensures all relevant performance management processes are carried out in line with the Group’s conduct rules and standard policies and procedures

• Sets the annual plans and budgets for the department and full accountability for P and L lines relating to the function

• Puts in place strategies that relate to fraud prevention (application fraud and Falcon), third party fraud (prevention and processing and chargebacks), first party fraud (prevention), financial crime (police liaison, screening, and AML transactional monitoring), disputes (processing disputes and chargebacks). Ensuring all key performance indicators are achieved.

• Leads the Fraud management team to effectively manage the daily fraud detection and prevention activities ensuring all relevant policies, procedures and standards are being implemented and met.

• Leads and develops the Fraud management team to develop a highly productive and motivated team of individuals who achieve and exceed targets and ultimately manages the level of fraud losses and recoveries

• Understand the significance of regulatory factors within the team and ensure processes adhere to relevant legislation

• Understand the commercial impact which fraud processes will have on the business so that they meet business risk appetite

• Build best-in-class fraud prevention processes to support the effective management of cyber security risks



Experience required:


Senior management experience, specifically managing a team of financial crime/fraud specialists

• Demonstrable insights and understanding gained from experience of the financial services market and credit card industry

• Demonstrable understanding of the key fraud, money laundering, terrorist financing and sanctions risks faced by the Group

• Detailed understanding of risk management and FCA/PRA regulations and approach

• Analytical capability to build effective, statistically relevant fraud prevention strategies

• Understanding of mathematical modelling and machine learning techniques, and technical knowledge of analysis through SAS / SQL

Ability to provide guidance at an organisational level on fraud risk tolerance

• Ability to develop and implement strategies that reflect in-depth understanding and assessment of operational, organisational, and regulatory realities and risk

• Ability to influence, challenge and communicate effectively at an executive level, with regulators and industry stakeholders

• Ability to interpret future legislation and apply forward thinking changes to cater for this



Working Conditions - London/Chatham – Hybrid working


We know that by having a better, more inclusive culture and a diverse group of colleagues, we can support our customers and each other in the best way possible. We also believe this goes a long way to helping us live our purpose and defines why we’re here in the first place: to help put people on a path to a better everyday life.


We’re an equal opportunities employer and we want people to join us no matter how they identify, their sexual orientation, marital or civil partner status, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.


We want to attract and retain the best people. So, we make sure that, if people need it, they’re given all the extra support and reasonable adjustments to take part in any part of our application or interview process. We’ve also got lots of colleagues who choose to work flexibly, so please feel free to talk to us about how you prefer to work at any time.


We think that if you can Be Yourself in the workplace, you’ll do your best work and enjoy being part of the team. And as a business we get to benefit from that and to celebrate all the wonderful things that diversity brings.



On top of all this, we will give you a package including:


  • Competitive salary

  • Discretionary annual bonus

  • Hybrid working considered

  • Up to 30 days holidays in addition to bank holidays

  • Pension Scheme with matched company contributions up to 5%

  • Private Medical Insurance

  • Extensive opportunities for personal and career development

  • Opportunity to grow, develop and learn

  • Colleague Perks at Work discount platform

  • Season ticket loan

  • 1 paid day to ‘give back’ to local communities or chosen charity

About the job

Vanquis Banking Group has a rich history dating back to 1880. The company was founded in Bradford by Joshua Kelley Waddilove as The Provident Clothing and Supply Company to help people access finance and goods who couldn’t from traditional lenders.


Today, Vanquis Banking Group is a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded.


Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experVViences, so everything we do from our products to our customer experience is designed with this in mind.


Role purpose


Leads the Fraud Strategy and Fraud and Financial Crime Operations Teams for all VBG products, ensuring we balance the needs to protect our customers and the Group against fraud and unauthorised financial loss, whilst balancing customer experience and complying with relevant law, regulation, and policy.



Key Responsibilities:


Lead the Fraud Department in delivering exceptional advisory, operational and fraud risk support to the VBG.

• Develop and maintain a fraud strategy to protect customers and the Group. This includes fraud prevention, risk appetite, systems and controls roadmap, industry partnership and collaboration, analytics and rules management and operational task management

• Ensure all regulatory and compliance requirements are met and maintained including, AML-related transaction monitoring and reporting of suspicious activity to the nominated officer, analysis of fraudulent activity, resolution of disputed transactions, identification of efficiencies and productivity improvements

• Ensure that the Group can respond to financial crime threats as these emerge and evolve

• Implement customer fraud awareness strategies to inform the customer base of nationwide industry threats

• Accountable for all outsourced fraud set up, oversight and on-going management

• Ensure that fraud strategy and practice adhere to current and adjusts to future legislation/regulation

• Maintain a strong industry network to understand industry best practises and ensure the Group is industry leading

• Keep up to date with new technology to improve processes where necessary within the Group and understand how to combat cyber-crime.

• Full accountability and management of profit and loss budgets across Fraud and Financial Crime

• Lead the Disputes team to provide exceptional services to customers, meet SLA’s and minimise loss to the Group

• Operational execution of Financial Crime alerts covering customer screening, transaction monitoring, suspicious activity reporting, information requests from law enforcement, and identification of enhancements/ efficiencies

• Ensure a risk-based and proportionate quality control framework is operated across all operational processes, to give management confidence that activities are being completed in an effective and compliant way

• Plays a lead role in the design, implementation and maintenance of effective systems and controls related to the investigation and reporting of potential suspicious activity to the Nominated Officer, and identification of PEPs or customers subject to economic sanctions.

• Resolutions for claims against section 75 of the Consumer Credit Act.

• Work closely with the MLRO to drive the operational strategy for the Group’s customer due diligence checks and anti-money laundering requirements. Contribute to the AML strategy through identification of risks, trends and typologies

• Work closely with key stakeholders to ensure we have a consistent, joined up view on the totality of losses reported through our credit loss lines.



Leadership Responsibilities:


• Leads and inspires the Fraud and Financial Crime department both on/offshore, working towards achieving and exceeding key performance indicators

• Ensures that the teams have a clear line of sight between their individual roles and the aims and ambitions of the departments and company objectives as a whole

• Creates a culture where the team can flourish and reach their full potential

• Inspires others through own actions, to ensure that regular and meaningful communications take place at the right time and using the right channels

• Leads by example and ensures all relevant performance management processes are carried out in line with the Group’s conduct rules and standard policies and procedures

• Sets the annual plans and budgets for the department and full accountability for P and L lines relating to the function

• Puts in place strategies that relate to fraud prevention (application fraud and Falcon), third party fraud (prevention and processing and chargebacks), first party fraud (prevention), financial crime (police liaison, screening, and AML transactional monitoring), disputes (processing disputes and chargebacks). Ensuring all key performance indicators are achieved.

• Leads the Fraud management team to effectively manage the daily fraud detection and prevention activities ensuring all relevant policies, procedures and standards are being implemented and met.

• Leads and develops the Fraud management team to develop a highly productive and motivated team of individuals who achieve and exceed targets and ultimately manages the level of fraud losses and recoveries

• Understand the significance of regulatory factors within the team and ensure processes adhere to relevant legislation

• Understand the commercial impact which fraud processes will have on the business so that they meet business risk appetite

• Build best-in-class fraud prevention processes to support the effective management of cyber security risks



Experience required:


Senior management experience, specifically managing a team of financial crime/fraud specialists

• Demonstrable insights and understanding gained from experience of the financial services market and credit card industry

• Demonstrable understanding of the key fraud, money laundering, terrorist financing and sanctions risks faced by the Group

• Detailed understanding of risk management and FCA/PRA regulations and approach

• Analytical capability to build effective, statistically relevant fraud prevention strategies

• Understanding of mathematical modelling and machine learning techniques, and technical knowledge of analysis through SAS / SQL

Ability to provide guidance at an organisational level on fraud risk tolerance

• Ability to develop and implement strategies that reflect in-depth understanding and assessment of operational, organisational, and regulatory realities and risk

• Ability to influence, challenge and communicate effectively at an executive level, with regulators and industry stakeholders

• Ability to interpret future legislation and apply forward thinking changes to cater for this



Working Conditions - London/Chatham – Hybrid working


We know that by having a better, more inclusive culture and a diverse group of colleagues, we can support our customers and each other in the best way possible. We also believe this goes a long way to helping us live our purpose and defines why we’re here in the first place: to help put people on a path to a better everyday life.


We’re an equal opportunities employer and we want people to join us no matter how they identify, their sexual orientation, marital or civil partner status, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.


We want to attract and retain the best people. So, we make sure that, if people need it, they’re given all the extra support and reasonable adjustments to take part in any part of our application or interview process. We’ve also got lots of colleagues who choose to work flexibly, so please feel free to talk to us about how you prefer to work at any time.


We think that if you can Be Yourself in the workplace, you’ll do your best work and enjoy being part of the team. And as a business we get to benefit from that and to celebrate all the wonderful things that diversity brings.



On top of all this, we will give you a package including:


  • Competitive salary

  • Discretionary annual bonus

  • Hybrid working considered

  • Up to 30 days holidays in addition to bank holidays

  • Pension Scheme with matched company contributions up to 5%

  • Private Medical Insurance

  • Extensive opportunities for personal and career development

  • Opportunity to grow, develop and learn

  • Colleague Perks at Work discount platform

  • Season ticket loan

  • 1 paid day to ‘give back’ to local communities or chosen charity

About the job

Vanquis Banking Group has a rich history dating back to 1880. The company was founded in Bradford by Joshua Kelley Waddilove as The Provident Clothing and Supply Company to help people access finance and goods who couldn’t from traditional lenders.


Today, Vanquis Banking Group is a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded.


Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experVViences, so everything we do from our products to our customer experience is designed with this in mind.


Role purpose


Leads the Fraud Strategy and Fraud and Financial Crime Operations Teams for all VBG products, ensuring we balance the needs to protect our customers and the Group against fraud and unauthorised financial loss, whilst balancing customer experience and complying with relevant law, regulation, and policy.



Key Responsibilities:


Lead the Fraud Department in delivering exceptional advisory, operational and fraud risk support to the VBG.

• Develop and maintain a fraud strategy to protect customers and the Group. This includes fraud prevention, risk appetite, systems and controls roadmap, industry partnership and collaboration, analytics and rules management and operational task management

• Ensure all regulatory and compliance requirements are met and maintained including, AML-related transaction monitoring and reporting of suspicious activity to the nominated officer, analysis of fraudulent activity, resolution of disputed transactions, identification of efficiencies and productivity improvements

• Ensure that the Group can respond to financial crime threats as these emerge and evolve

• Implement customer fraud awareness strategies to inform the customer base of nationwide industry threats

• Accountable for all outsourced fraud set up, oversight and on-going management

• Ensure that fraud strategy and practice adhere to current and adjusts to future legislation/regulation

• Maintain a strong industry network to understand industry best practises and ensure the Group is industry leading

• Keep up to date with new technology to improve processes where necessary within the Group and understand how to combat cyber-crime.

• Full accountability and management of profit and loss budgets across Fraud and Financial Crime

• Lead the Disputes team to provide exceptional services to customers, meet SLA’s and minimise loss to the Group

• Operational execution of Financial Crime alerts covering customer screening, transaction monitoring, suspicious activity reporting, information requests from law enforcement, and identification of enhancements/ efficiencies

• Ensure a risk-based and proportionate quality control framework is operated across all operational processes, to give management confidence that activities are being completed in an effective and compliant way

• Plays a lead role in the design, implementation and maintenance of effective systems and controls related to the investigation and reporting of potential suspicious activity to the Nominated Officer, and identification of PEPs or customers subject to economic sanctions.

• Resolutions for claims against section 75 of the Consumer Credit Act.

• Work closely with the MLRO to drive the operational strategy for the Group’s customer due diligence checks and anti-money laundering requirements. Contribute to the AML strategy through identification of risks, trends and typologies

• Work closely with key stakeholders to ensure we have a consistent, joined up view on the totality of losses reported through our credit loss lines.



Leadership Responsibilities:


• Leads and inspires the Fraud and Financial Crime department both on/offshore, working towards achieving and exceeding key performance indicators

• Ensures that the teams have a clear line of sight between their individual roles and the aims and ambitions of the departments and company objectives as a whole

• Creates a culture where the team can flourish and reach their full potential

• Inspires others through own actions, to ensure that regular and meaningful communications take place at the right time and using the right channels

• Leads by example and ensures all relevant performance management processes are carried out in line with the Group’s conduct rules and standard policies and procedures

• Sets the annual plans and budgets for the department and full accountability for P and L lines relating to the function

• Puts in place strategies that relate to fraud prevention (application fraud and Falcon), third party fraud (prevention and processing and chargebacks), first party fraud (prevention), financial crime (police liaison, screening, and AML transactional monitoring), disputes (processing disputes and chargebacks). Ensuring all key performance indicators are achieved.

• Leads the Fraud management team to effectively manage the daily fraud detection and prevention activities ensuring all relevant policies, procedures and standards are being implemented and met.

• Leads and develops the Fraud management team to develop a highly productive and motivated team of individuals who achieve and exceed targets and ultimately manages the level of fraud losses and recoveries

• Understand the significance of regulatory factors within the team and ensure processes adhere to relevant legislation

• Understand the commercial impact which fraud processes will have on the business so that they meet business risk appetite

• Build best-in-class fraud prevention processes to support the effective management of cyber security risks



Experience required:


Senior management experience, specifically managing a team of financial crime/fraud specialists

• Demonstrable insights and understanding gained from experience of the financial services market and credit card industry

• Demonstrable understanding of the key fraud, money laundering, terrorist financing and sanctions risks faced by the Group

• Detailed understanding of risk management and FCA/PRA regulations and approach

• Analytical capability to build effective, statistically relevant fraud prevention strategies

• Understanding of mathematical modelling and machine learning techniques, and technical knowledge of analysis through SAS / SQL

Ability to provide guidance at an organisational level on fraud risk tolerance

• Ability to develop and implement strategies that reflect in-depth understanding and assessment of operational, organisational, and regulatory realities and risk

• Ability to influence, challenge and communicate effectively at an executive level, with regulators and industry stakeholders

• Ability to interpret future legislation and apply forward thinking changes to cater for this



Working Conditions - London/Chatham – Hybrid working


We know that by having a better, more inclusive culture and a diverse group of colleagues, we can support our customers and each other in the best way possible. We also believe this goes a long way to helping us live our purpose and defines why we’re here in the first place: to help put people on a path to a better everyday life.


We’re an equal opportunities employer and we want people to join us no matter how they identify, their sexual orientation, marital or civil partner status, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.


We want to attract and retain the best people. So, we make sure that, if people need it, they’re given all the extra support and reasonable adjustments to take part in any part of our application or interview process. We’ve also got lots of colleagues who choose to work flexibly, so please feel free to talk to us about how you prefer to work at any time.


We think that if you can Be Yourself in the workplace, you’ll do your best work and enjoy being part of the team. And as a business we get to benefit from that and to celebrate all the wonderful things that diversity brings.



On top of all this, we will give you a package including:


  • Competitive salary

  • Discretionary annual bonus

  • Hybrid working considered

  • Up to 30 days holidays in addition to bank holidays

  • Pension Scheme with matched company contributions up to 5%

  • Private Medical Insurance

  • Extensive opportunities for personal and career development

  • Opportunity to grow, develop and learn

  • Colleague Perks at Work discount platform

  • Season ticket loan

  • 1 paid day to ‘give back’ to local communities or chosen charity

About the job

Vanquis Banking Group has a rich history dating back to 1880. The company was founded in Bradford by Joshua Kelley Waddilove as The Provident Clothing and Supply Company to help people access finance and goods who couldn’t from traditional lenders.


Today, Vanquis Banking Group is a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded.


Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experVViences, so everything we do from our products to our customer experience is designed with this in mind.


Role purpose


Leads the Fraud Strategy and Fraud and Financial Crime Operations Teams for all VBG products, ensuring we balance the needs to protect our customers and the Group against fraud and unauthorised financial loss, whilst balancing customer experience and complying with relevant law, regulation, and policy.



Key Responsibilities:


Lead the Fraud Department in delivering exceptional advisory, operational and fraud risk support to the VBG.

• Develop and maintain a fraud strategy to protect customers and the Group. This includes fraud prevention, risk appetite, systems and controls roadmap, industry partnership and collaboration, analytics and rules management and operational task management

• Ensure all regulatory and compliance requirements are met and maintained including, AML-related transaction monitoring and reporting of suspicious activity to the nominated officer, analysis of fraudulent activity, resolution of disputed transactions, identification of efficiencies and productivity improvements

• Ensure that the Group can respond to financial crime threats as these emerge and evolve

• Implement customer fraud awareness strategies to inform the customer base of nationwide industry threats

• Accountable for all outsourced fraud set up, oversight and on-going management

• Ensure that fraud strategy and practice adhere to current and adjusts to future legislation/regulation

• Maintain a strong industry network to understand industry best practises and ensure the Group is industry leading

• Keep up to date with new technology to improve processes where necessary within the Group and understand how to combat cyber-crime.

• Full accountability and management of profit and loss budgets across Fraud and Financial Crime

• Lead the Disputes team to provide exceptional services to customers, meet SLA’s and minimise loss to the Group

• Operational execution of Financial Crime alerts covering customer screening, transaction monitoring, suspicious activity reporting, information requests from law enforcement, and identification of enhancements/ efficiencies

• Ensure a risk-based and proportionate quality control framework is operated across all operational processes, to give management confidence that activities are being completed in an effective and compliant way

• Plays a lead role in the design, implementation and maintenance of effective systems and controls related to the investigation and reporting of potential suspicious activity to the Nominated Officer, and identification of PEPs or customers subject to economic sanctions.

• Resolutions for claims against section 75 of the Consumer Credit Act.

• Work closely with the MLRO to drive the operational strategy for the Group’s customer due diligence checks and anti-money laundering requirements. Contribute to the AML strategy through identification of risks, trends and typologies

• Work closely with key stakeholders to ensure we have a consistent, joined up view on the totality of losses reported through our credit loss lines.



Leadership Responsibilities:


• Leads and inspires the Fraud and Financial Crime department both on/offshore, working towards achieving and exceeding key performance indicators

• Ensures that the teams have a clear line of sight between their individual roles and the aims and ambitions of the departments and company objectives as a whole

• Creates a culture where the team can flourish and reach their full potential

• Inspires others through own actions, to ensure that regular and meaningful communications take place at the right time and using the right channels

• Leads by example and ensures all relevant performance management processes are carried out in line with the Group’s conduct rules and standard policies and procedures

• Sets the annual plans and budgets for the department and full accountability for P and L lines relating to the function

• Puts in place strategies that relate to fraud prevention (application fraud and Falcon), third party fraud (prevention and processing and chargebacks), first party fraud (prevention), financial crime (police liaison, screening, and AML transactional monitoring), disputes (processing disputes and chargebacks). Ensuring all key performance indicators are achieved.

• Leads the Fraud management team to effectively manage the daily fraud detection and prevention activities ensuring all relevant policies, procedures and standards are being implemented and met.

• Leads and develops the Fraud management team to develop a highly productive and motivated team of individuals who achieve and exceed targets and ultimately manages the level of fraud losses and recoveries

• Understand the significance of regulatory factors within the team and ensure processes adhere to relevant legislation

• Understand the commercial impact which fraud processes will have on the business so that they meet business risk appetite

• Build best-in-class fraud prevention processes to support the effective management of cyber security risks



Experience required:


Senior management experience, specifically managing a team of financial crime/fraud specialists

• Demonstrable insights and understanding gained from experience of the financial services market and credit card industry

• Demonstrable understanding of the key fraud, money laundering, terrorist financing and sanctions risks faced by the Group

• Detailed understanding of risk management and FCA/PRA regulations and approach

• Analytical capability to build effective, statistically relevant fraud prevention strategies

• Understanding of mathematical modelling and machine learning techniques, and technical knowledge of analysis through SAS / SQL

Ability to provide guidance at an organisational level on fraud risk tolerance

• Ability to develop and implement strategies that reflect in-depth understanding and assessment of operational, organisational, and regulatory realities and risk

• Ability to influence, challenge and communicate effectively at an executive level, with regulators and industry stakeholders

• Ability to interpret future legislation and apply forward thinking changes to cater for this



Working Conditions - London/Chatham – Hybrid working


We know that by having a better, more inclusive culture and a diverse group of colleagues, we can support our customers and each other in the best way possible. We also believe this goes a long way to helping us live our purpose and defines why we’re here in the first place: to help put people on a path to a better everyday life.


We’re an equal opportunities employer and we want people to join us no matter how they identify, their sexual orientation, marital or civil partner status, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.


We want to attract and retain the best people. So, we make sure that, if people need it, they’re given all the extra support and reasonable adjustments to take part in any part of our application or interview process. We’ve also got lots of colleagues who choose to work flexibly, so please feel free to talk to us about how you prefer to work at any time.


We think that if you can Be Yourself in the workplace, you’ll do your best work and enjoy being part of the team. And as a business we get to benefit from that and to celebrate all the wonderful things that diversity brings.



On top of all this, we will give you a package including:


  • Competitive salary

  • Discretionary annual bonus

  • Hybrid working considered

  • Up to 30 days holidays in addition to bank holidays

  • Pension Scheme with matched company contributions up to 5%

  • Private Medical Insurance

  • Extensive opportunities for personal and career development

  • Opportunity to grow, develop and learn

  • Colleague Perks at Work discount platform

  • Season ticket loan

  • 1 paid day to ‘give back’ to local communities or chosen charity

Vanquis Banking Group

London, England

Visit Company Website

Vanquis Banking Group

London, England

Visit Company Website

Vanquis Banking Group

London, England

Visit Company Website

Vanquis Banking Group

London, England

Visit Company Website

About Company

A FTSE All Share company, listed on the London Stock Exchange since 1962, our vision is to be the first choice provider for the 14 million UK adults who are financially underserved by mainstream credit companies.To do this, we’re becoming a specialist bank providing mid-cost credit products to customers in the UK. We’re able to do this, because we’re a unified Group of interconnected divisions and products, pulling on our collective strength. We lend responsibly and act responsibly by making affordability a key part of our decisioning, so customers are better able to manage their loans and their repayments. Our Business TodayThrough our brands Vanquis, Moneybarn and Snoop, we currently serve circa 1.7 million people through credit cards, vehicle finance, personal loans and our money saving app. Our Purpose means we take the role we play in our customers’ lives seriously. We help them access the funds they need when others don’t. We support them in their everyday lives as they grow their credit ratings and make progress towards their financial aspirations. Our RootsEstablished in 1880, we’ve not only retained but continue to build on our founding values and make sure our customers are at the heart of everything we do. You can read more at http://www.vanquisbankinggroup.com

Total Employees

1,534

Company 2-Year Growth

6%

Median Employee Tenure

1.3 years