Published on

Jun 24, 2024

Published on

Jun 24, 2024

Published on

Jun 24, 2024

Published on

Jun 24, 2024

Head of Fraud Strategy and Analytics

Head of Fraud Strategy and Analytics

Head of Fraud Strategy and Analytics

Head of Fraud Strategy and Analytics

Full-time

/

Charlotte, NC

/

On-site

Full-time

/

Charlotte, NC

/

On-site

Full-time

/

Charlotte, NC

/

On-site

Full-time

/

Charlotte, NC

/

On-site

About the job

As the Head of Vanguard’s Fraud Strategy and Analytics, you will lead the team responsible for real-time fraud risk mitigation across the enterprise. This team’s roles and responsibilities include ingesting and analyzing the output of AI/ML models and tools, executing real-time rules to defend against fraud attacks, working with the teams that manage the AI/ML models, anomaly and gap identification and analysis, and driving the ongoing strategy for ensuring that risk appetite targets are met. To accomplish these goals, this role coordinates multiple teams of advanced data analysts responsible for a portfolio of strategic data projects that involve gathering data, verifying its accuracy and generating reports and dashboards, supporting the continuous evolution and strategy of Vanguard's business intelligence and data analytics & reporting capabilities.

What You Will Do:


Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures. Defines divisional strategy for fraud analytics, reporting and planning, including governance frameworks, data structures, and deliverables. Leads team of advanced data analysts in execution of strategy and assumes overall accountability for success. Serves as a subject matter expert for fraud analytics, reporting and planning issues within and outside of division. Participates in and promotes analytical communities of practice across Vanguard. Collects, analyzes, and communicates statistics related to daily fraud mitigation business operations. Uses findings to develop processes, procedures, and workflows to improve operational effectiveness. Develops and maintains strong internal and external relationships in order to manage cross-departmental and cross-divisional data projects and coordinates the resolution of operational problems and issues. Develops short and long-term initiatives for division to align with business strategies. Leads business planning activities and develops budgets to determine feasibility and resource needs. Builds understanding and awareness of best-in-class fraud analytics, reporting, and planning practices and adapts those practices to be applied at Vanguard. Defines internal and/or external suite of products and custom and scalable analyses to meet stakeholders' needs for information and insights. Develops a technology strategy and owns or manages vendor relationships supporting the delivery of analytical capabilities. Researches and applies industry best practices and market trends. Drives innovative analytic applications and results. Keeps abreast of industry, market and company trends, and partners with business leaders to champion the adoption of new data, analytic approaches, techniques and capabilities. Participates in special projects and performs other duties as assigned.


What It Takes:


Minimum of ten years related work experience in analytical roles related to fraud mitigation, with 6 years of experience leading analytical teams.Experience with data wrangling required. Programming skills to access, transform and prepare large scale data for statistical modeling Experience utilizing statistical and machine learning methods to detect and mitigate fraud required. Undergraduate degree in Analytics, Applied Mathematics, Economics, Statistics or related analytical field of study or equivalent combination of training and experience.Graduate degree preferred.


Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

About the job

As the Head of Vanguard’s Fraud Strategy and Analytics, you will lead the team responsible for real-time fraud risk mitigation across the enterprise. This team’s roles and responsibilities include ingesting and analyzing the output of AI/ML models and tools, executing real-time rules to defend against fraud attacks, working with the teams that manage the AI/ML models, anomaly and gap identification and analysis, and driving the ongoing strategy for ensuring that risk appetite targets are met. To accomplish these goals, this role coordinates multiple teams of advanced data analysts responsible for a portfolio of strategic data projects that involve gathering data, verifying its accuracy and generating reports and dashboards, supporting the continuous evolution and strategy of Vanguard's business intelligence and data analytics & reporting capabilities.

What You Will Do:


Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures. Defines divisional strategy for fraud analytics, reporting and planning, including governance frameworks, data structures, and deliverables. Leads team of advanced data analysts in execution of strategy and assumes overall accountability for success. Serves as a subject matter expert for fraud analytics, reporting and planning issues within and outside of division. Participates in and promotes analytical communities of practice across Vanguard. Collects, analyzes, and communicates statistics related to daily fraud mitigation business operations. Uses findings to develop processes, procedures, and workflows to improve operational effectiveness. Develops and maintains strong internal and external relationships in order to manage cross-departmental and cross-divisional data projects and coordinates the resolution of operational problems and issues. Develops short and long-term initiatives for division to align with business strategies. Leads business planning activities and develops budgets to determine feasibility and resource needs. Builds understanding and awareness of best-in-class fraud analytics, reporting, and planning practices and adapts those practices to be applied at Vanguard. Defines internal and/or external suite of products and custom and scalable analyses to meet stakeholders' needs for information and insights. Develops a technology strategy and owns or manages vendor relationships supporting the delivery of analytical capabilities. Researches and applies industry best practices and market trends. Drives innovative analytic applications and results. Keeps abreast of industry, market and company trends, and partners with business leaders to champion the adoption of new data, analytic approaches, techniques and capabilities. Participates in special projects and performs other duties as assigned.


What It Takes:


Minimum of ten years related work experience in analytical roles related to fraud mitigation, with 6 years of experience leading analytical teams.Experience with data wrangling required. Programming skills to access, transform and prepare large scale data for statistical modeling Experience utilizing statistical and machine learning methods to detect and mitigate fraud required. Undergraduate degree in Analytics, Applied Mathematics, Economics, Statistics or related analytical field of study or equivalent combination of training and experience.Graduate degree preferred.


Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

About the job

As the Head of Vanguard’s Fraud Strategy and Analytics, you will lead the team responsible for real-time fraud risk mitigation across the enterprise. This team’s roles and responsibilities include ingesting and analyzing the output of AI/ML models and tools, executing real-time rules to defend against fraud attacks, working with the teams that manage the AI/ML models, anomaly and gap identification and analysis, and driving the ongoing strategy for ensuring that risk appetite targets are met. To accomplish these goals, this role coordinates multiple teams of advanced data analysts responsible for a portfolio of strategic data projects that involve gathering data, verifying its accuracy and generating reports and dashboards, supporting the continuous evolution and strategy of Vanguard's business intelligence and data analytics & reporting capabilities.

What You Will Do:


Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures. Defines divisional strategy for fraud analytics, reporting and planning, including governance frameworks, data structures, and deliverables. Leads team of advanced data analysts in execution of strategy and assumes overall accountability for success. Serves as a subject matter expert for fraud analytics, reporting and planning issues within and outside of division. Participates in and promotes analytical communities of practice across Vanguard. Collects, analyzes, and communicates statistics related to daily fraud mitigation business operations. Uses findings to develop processes, procedures, and workflows to improve operational effectiveness. Develops and maintains strong internal and external relationships in order to manage cross-departmental and cross-divisional data projects and coordinates the resolution of operational problems and issues. Develops short and long-term initiatives for division to align with business strategies. Leads business planning activities and develops budgets to determine feasibility and resource needs. Builds understanding and awareness of best-in-class fraud analytics, reporting, and planning practices and adapts those practices to be applied at Vanguard. Defines internal and/or external suite of products and custom and scalable analyses to meet stakeholders' needs for information and insights. Develops a technology strategy and owns or manages vendor relationships supporting the delivery of analytical capabilities. Researches and applies industry best practices and market trends. Drives innovative analytic applications and results. Keeps abreast of industry, market and company trends, and partners with business leaders to champion the adoption of new data, analytic approaches, techniques and capabilities. Participates in special projects and performs other duties as assigned.


What It Takes:


Minimum of ten years related work experience in analytical roles related to fraud mitigation, with 6 years of experience leading analytical teams.Experience with data wrangling required. Programming skills to access, transform and prepare large scale data for statistical modeling Experience utilizing statistical and machine learning methods to detect and mitigate fraud required. Undergraduate degree in Analytics, Applied Mathematics, Economics, Statistics or related analytical field of study or equivalent combination of training and experience.Graduate degree preferred.


Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

About the job

As the Head of Vanguard’s Fraud Strategy and Analytics, you will lead the team responsible for real-time fraud risk mitigation across the enterprise. This team’s roles and responsibilities include ingesting and analyzing the output of AI/ML models and tools, executing real-time rules to defend against fraud attacks, working with the teams that manage the AI/ML models, anomaly and gap identification and analysis, and driving the ongoing strategy for ensuring that risk appetite targets are met. To accomplish these goals, this role coordinates multiple teams of advanced data analysts responsible for a portfolio of strategic data projects that involve gathering data, verifying its accuracy and generating reports and dashboards, supporting the continuous evolution and strategy of Vanguard's business intelligence and data analytics & reporting capabilities.

What You Will Do:


Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures. Defines divisional strategy for fraud analytics, reporting and planning, including governance frameworks, data structures, and deliverables. Leads team of advanced data analysts in execution of strategy and assumes overall accountability for success. Serves as a subject matter expert for fraud analytics, reporting and planning issues within and outside of division. Participates in and promotes analytical communities of practice across Vanguard. Collects, analyzes, and communicates statistics related to daily fraud mitigation business operations. Uses findings to develop processes, procedures, and workflows to improve operational effectiveness. Develops and maintains strong internal and external relationships in order to manage cross-departmental and cross-divisional data projects and coordinates the resolution of operational problems and issues. Develops short and long-term initiatives for division to align with business strategies. Leads business planning activities and develops budgets to determine feasibility and resource needs. Builds understanding and awareness of best-in-class fraud analytics, reporting, and planning practices and adapts those practices to be applied at Vanguard. Defines internal and/or external suite of products and custom and scalable analyses to meet stakeholders' needs for information and insights. Develops a technology strategy and owns or manages vendor relationships supporting the delivery of analytical capabilities. Researches and applies industry best practices and market trends. Drives innovative analytic applications and results. Keeps abreast of industry, market and company trends, and partners with business leaders to champion the adoption of new data, analytic approaches, techniques and capabilities. Participates in special projects and performs other duties as assigned.


What It Takes:


Minimum of ten years related work experience in analytical roles related to fraud mitigation, with 6 years of experience leading analytical teams.Experience with data wrangling required. Programming skills to access, transform and prepare large scale data for statistical modeling Experience utilizing statistical and machine learning methods to detect and mitigate fraud required. Undergraduate degree in Analytics, Applied Mathematics, Economics, Statistics or related analytical field of study or equivalent combination of training and experience.Graduate degree preferred.


Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

About Company

We are a community of 50 million who think—and feel—differently about investing. Together, we’re changing the way the world invests.Since our founding in 1975, helping investors achieve their goals has been our main reason for existence. At Vanguard, we’re built differently. Vanguard is investor-owned, meaning the fund shareholders own the funds, which in turn own Vanguard. When you’re surrounded by people who care about the same things, things tend to fall into place.With no other parties to answer to and therefore no conflicting loyalties, we make every decision—including keeping investing costs as low as possible—with your needs in mind. Because of our unique structure, your goals align with our goals. Whether you’re investing for your first house, college for your kids, or a comfortable retirement, you can be confident we’re on your side. That’s the value of ownership!Community guidelines: vgi.vg/sgl1

Total Employees

24,776

Company 2-Year Growth

0%

Median Employee Tenure

5.1 years

Because no one goes to school
for fighting fraud.