Published on

Mar 25, 2024

Published on

Mar 25, 2024

Published on

Mar 25, 2024

Published on

Mar 25, 2024

Head, Fraud Detection and Prevention

Head, Fraud Detection and Prevention

Head, Fraud Detection and Prevention

Head, Fraud Detection and Prevention

Full-time

/

Makati, Philippines

/

On-site

Full-time

/

Makati, Philippines

/

On-site

Full-time

/

Makati, Philippines

/

On-site

Full-time

/

Makati, Philippines

/

On-site

About the job

Be #InGoodHands with Metrobank





Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!





Job Summary:

  • Responsible in managing the credit cards fraud in e-channel, particularly for Metrobank App (MBOA) and Metrobank Online (MBO).

  • The scope of the responsibility includes alignment of all KPIs and controls covering fraud risk for cards, personal loans, auto and home loan.

  • Will handle the performance monitoring and optimization of various tools such as Falcon, Intuition and the new loan origination system.



Qualifications:

  • Bachelor's degree holder, preferably a graduate of any business course

  • Background on Falcon System preferred

  • At least 5 years of experience in fraud management from a bank holding a senior manager role

  • Has 3 years of experience in people management

  • Has established contact or networks with other issuers and/or other financial institutions

  • Proven ability to plan and handle multiple task or projects simultaneously and ability to work under pressure while meeting deadlines

  • Must be detail-oriented with supervisor follow through capabilities

  • Must be organized and has the ability to simplify complex ideas/processes



Other Details:

Rank: Senior Officer

Unit: Consumer Business Sector – Credit Operations Group/Authorizations, Fraud and Chargeback

Location: MCC Center Ayala Avenue, Makati City

About the job

Be #InGoodHands with Metrobank





Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!





Job Summary:

  • Responsible in managing the credit cards fraud in e-channel, particularly for Metrobank App (MBOA) and Metrobank Online (MBO).

  • The scope of the responsibility includes alignment of all KPIs and controls covering fraud risk for cards, personal loans, auto and home loan.

  • Will handle the performance monitoring and optimization of various tools such as Falcon, Intuition and the new loan origination system.



Qualifications:

  • Bachelor's degree holder, preferably a graduate of any business course

  • Background on Falcon System preferred

  • At least 5 years of experience in fraud management from a bank holding a senior manager role

  • Has 3 years of experience in people management

  • Has established contact or networks with other issuers and/or other financial institutions

  • Proven ability to plan and handle multiple task or projects simultaneously and ability to work under pressure while meeting deadlines

  • Must be detail-oriented with supervisor follow through capabilities

  • Must be organized and has the ability to simplify complex ideas/processes



Other Details:

Rank: Senior Officer

Unit: Consumer Business Sector – Credit Operations Group/Authorizations, Fraud and Chargeback

Location: MCC Center Ayala Avenue, Makati City

About the job

Be #InGoodHands with Metrobank





Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!





Job Summary:

  • Responsible in managing the credit cards fraud in e-channel, particularly for Metrobank App (MBOA) and Metrobank Online (MBO).

  • The scope of the responsibility includes alignment of all KPIs and controls covering fraud risk for cards, personal loans, auto and home loan.

  • Will handle the performance monitoring and optimization of various tools such as Falcon, Intuition and the new loan origination system.



Qualifications:

  • Bachelor's degree holder, preferably a graduate of any business course

  • Background on Falcon System preferred

  • At least 5 years of experience in fraud management from a bank holding a senior manager role

  • Has 3 years of experience in people management

  • Has established contact or networks with other issuers and/or other financial institutions

  • Proven ability to plan and handle multiple task or projects simultaneously and ability to work under pressure while meeting deadlines

  • Must be detail-oriented with supervisor follow through capabilities

  • Must be organized and has the ability to simplify complex ideas/processes



Other Details:

Rank: Senior Officer

Unit: Consumer Business Sector – Credit Operations Group/Authorizations, Fraud and Chargeback

Location: MCC Center Ayala Avenue, Makati City

About the job

Be #InGoodHands with Metrobank





Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!





Job Summary:

  • Responsible in managing the credit cards fraud in e-channel, particularly for Metrobank App (MBOA) and Metrobank Online (MBO).

  • The scope of the responsibility includes alignment of all KPIs and controls covering fraud risk for cards, personal loans, auto and home loan.

  • Will handle the performance monitoring and optimization of various tools such as Falcon, Intuition and the new loan origination system.



Qualifications:

  • Bachelor's degree holder, preferably a graduate of any business course

  • Background on Falcon System preferred

  • At least 5 years of experience in fraud management from a bank holding a senior manager role

  • Has 3 years of experience in people management

  • Has established contact or networks with other issuers and/or other financial institutions

  • Proven ability to plan and handle multiple task or projects simultaneously and ability to work under pressure while meeting deadlines

  • Must be detail-oriented with supervisor follow through capabilities

  • Must be organized and has the ability to simplify complex ideas/processes



Other Details:

Rank: Senior Officer

Unit: Consumer Business Sector – Credit Operations Group/Authorizations, Fraud and Chargeback

Location: MCC Center Ayala Avenue, Makati City

Metrobank

Makati, Philippines

Visit Company Website

Metrobank

Makati, Philippines

Visit Company Website

Metrobank

Makati, Philippines

Visit Company Website

Metrobank

Makati, Philippines

Visit Company Website

About Company

Be part of a leading financial institutionMetrobank is the country’s premiere universal bank with the largest consolidated network of over 870 branches and over 1,900 automated teller machines nationwide, and 33 foreign branches, subsidiaries and representative offices. A recognized leader in the country’s banking industry, Metrobank has become the trusted banking partner, staying true to its promise of keeping you in good hands. Experience a fruitful and rewarding careerThe driving force of Metrobank’s success is its people who are committed to product quality and service excellence; practice strong work ethics and good governance. We uphold a culture anchored on our core values of customer delight, teamwork, passion for results and integrity. In Metrobank, hardwork is well-rewarded with a long term career and a competitive rewards system. Learn from trusted professionalsMetrobank is an excellent training ground for individuals who aim to learn and gain exposure to the different facets of banking and finance. The learning opportunities are immense as you work with top-notch experts of the banking industry - a driven team of individuals who put value on excellence and passion for service.Metrobank is regulated by the Bangko Sentral ng Pilipinas (https://www.bsp.gov.ph/)

Total Employees

9,529

Company 2-Year Growth

39%

Median Employee Tenure

3.3 years

Because no one goes to school
for fighting fraud.