Published on

Jun 24, 2024

Published on

Jun 24, 2024

Published on

Jun 24, 2024

Published on

Jun 24, 2024

Integrated Account Services (IAS) Director - Fraud

Integrated Account Services (IAS) Director - Fraud

Integrated Account Services (IAS) Director - Fraud

Integrated Account Services (IAS) Director - Fraud

Full-time

/

United States

/

Remote

Full-time

/

United States

/

Remote

Full-time

/

United States

/

Remote

Full-time

/

United States

/

Remote

About the job

Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .

Position is Monday through Friday from 8 am to 5 pm with the ability to work additional hours as project needs demand.

Position is based at 921 W Monroe Ave, Lowell, AR, however, incumbent can be located anywhere within the Arvest 4 State Footprint (AR, KS, MO, OK).

The ideal candidate should have:


5 - 8 years of direct faud experienceExperience in a financial institutionExperience with at least 3-5 direct mid-level managers


SUMMARY: Under general direction, the IAS Director provides management and oversight of team(s) performing similar services/activities. May have subordinate managers and/or supervisors.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


Transforms Arvest strategies into plans and goals for their unit for the next 12 months. Mobilizes their team(s), establishing the tactical plans, projects and objectives needed to accomplish these goals and ensuring their attainment.Accountable for decision making regarding their organization, establishing the structure of the unit and its internal processes, defining and ensuring quality standards.Develops the financial and resource plans for the area(s); accountable for managing to established budgets, including reallocating funding as priorities shift.Proactively mentors and trains subordinates to continually improve services and support to IAS.Responsible for all performance-related activities, including preparing and delivering performance reviews and any disciplinary recommendations.Partners with and integrates across other areas of Arvest, working with other areas, resolving conflicts and managing competing priorities, to provide a complete solution.Attend and actively participate in management meetings, communication meetings and various peer meetings both within the bank group and within the industry.Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.


TEAM ACCOUNTABILITIES:


Support and uphold the Arvest Mission Statement.Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.Foster and promote the proper company image at all times.


SUPERVISORY RESPONSIBILITIES:

Directly supervise 2 or more associates as assigned by the Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Ensure direct reports have completed required compliance training and are adhering to all internal procedures and controls as it relates to bank policy, laws, regulations and Arvest’s BSA/AML Program. Responsibilities include interviewing, hiring, appraising performance, rewarding, and disciplining associates. The incumbent has the authority and the appropriate influence to make recommendations regarding hiring, firing, advancement, promotion, or any other change of status of other associates within the guidelines of the bank’s procedures and guidelines for such change of status events. The incumbent provides training, planning, assigning, and directing work assignments and schedules; addressing complaints and resolving problems.

Responsibilities:

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:


Bachelor’s Degree or equivalent related experience required.8 years of relevant banking experience in progressively responsible positions required.3 years of previous supervisory/management experience required.Expert knowledge of bank operations, leadership strategies, quality management, compliance; bank products and services, systems and technologies; bank structure, organization and complex account documentation required.


OTHER SKILLS AND ABILITIES:


Must be able to arrive at work on time, work on site and have regular work attendanceMust be able to work cooperatively with other co-workers regardless of personality, presence or communication styleMust be able to provide cordial customer service regardless of customer personality, presence or communication styleMust be able to perform several tasks at onceMust be able to work in a stressful atmosphereMust be able to rotate job tasksMust be able to greet others cordiallyMust be able to coordinate multiple and changing prioritiesMust be able to verbally communicate with all other associatesMust be able to operate telephone, scanner, copier and FAX machinesMust be able to occasionally work outside of normal business hours.Must be able to move from department, division, or bank to department, division, or bank to attend meetingsMust be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation


PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.

The associate may occasionally be required to lift or move up to 25 pounds.

Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.

The associate must be able to travel occasionally by themselves within the US, including overnight, and via automobile and air.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Grade 20

Pay Range:
$148540 - $176387 per year

About the job

Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .

Position is Monday through Friday from 8 am to 5 pm with the ability to work additional hours as project needs demand.

Position is based at 921 W Monroe Ave, Lowell, AR, however, incumbent can be located anywhere within the Arvest 4 State Footprint (AR, KS, MO, OK).

The ideal candidate should have:


5 - 8 years of direct faud experienceExperience in a financial institutionExperience with at least 3-5 direct mid-level managers


SUMMARY: Under general direction, the IAS Director provides management and oversight of team(s) performing similar services/activities. May have subordinate managers and/or supervisors.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


Transforms Arvest strategies into plans and goals for their unit for the next 12 months. Mobilizes their team(s), establishing the tactical plans, projects and objectives needed to accomplish these goals and ensuring their attainment.Accountable for decision making regarding their organization, establishing the structure of the unit and its internal processes, defining and ensuring quality standards.Develops the financial and resource plans for the area(s); accountable for managing to established budgets, including reallocating funding as priorities shift.Proactively mentors and trains subordinates to continually improve services and support to IAS.Responsible for all performance-related activities, including preparing and delivering performance reviews and any disciplinary recommendations.Partners with and integrates across other areas of Arvest, working with other areas, resolving conflicts and managing competing priorities, to provide a complete solution.Attend and actively participate in management meetings, communication meetings and various peer meetings both within the bank group and within the industry.Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.


TEAM ACCOUNTABILITIES:


Support and uphold the Arvest Mission Statement.Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.Foster and promote the proper company image at all times.


SUPERVISORY RESPONSIBILITIES:

Directly supervise 2 or more associates as assigned by the Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Ensure direct reports have completed required compliance training and are adhering to all internal procedures and controls as it relates to bank policy, laws, regulations and Arvest’s BSA/AML Program. Responsibilities include interviewing, hiring, appraising performance, rewarding, and disciplining associates. The incumbent has the authority and the appropriate influence to make recommendations regarding hiring, firing, advancement, promotion, or any other change of status of other associates within the guidelines of the bank’s procedures and guidelines for such change of status events. The incumbent provides training, planning, assigning, and directing work assignments and schedules; addressing complaints and resolving problems.

Responsibilities:

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:


Bachelor’s Degree or equivalent related experience required.8 years of relevant banking experience in progressively responsible positions required.3 years of previous supervisory/management experience required.Expert knowledge of bank operations, leadership strategies, quality management, compliance; bank products and services, systems and technologies; bank structure, organization and complex account documentation required.


OTHER SKILLS AND ABILITIES:


Must be able to arrive at work on time, work on site and have regular work attendanceMust be able to work cooperatively with other co-workers regardless of personality, presence or communication styleMust be able to provide cordial customer service regardless of customer personality, presence or communication styleMust be able to perform several tasks at onceMust be able to work in a stressful atmosphereMust be able to rotate job tasksMust be able to greet others cordiallyMust be able to coordinate multiple and changing prioritiesMust be able to verbally communicate with all other associatesMust be able to operate telephone, scanner, copier and FAX machinesMust be able to occasionally work outside of normal business hours.Must be able to move from department, division, or bank to department, division, or bank to attend meetingsMust be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation


PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.

The associate may occasionally be required to lift or move up to 25 pounds.

Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.

The associate must be able to travel occasionally by themselves within the US, including overnight, and via automobile and air.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Grade 20

Pay Range:
$148540 - $176387 per year

About the job

Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .

Position is Monday through Friday from 8 am to 5 pm with the ability to work additional hours as project needs demand.

Position is based at 921 W Monroe Ave, Lowell, AR, however, incumbent can be located anywhere within the Arvest 4 State Footprint (AR, KS, MO, OK).

The ideal candidate should have:


5 - 8 years of direct faud experienceExperience in a financial institutionExperience with at least 3-5 direct mid-level managers


SUMMARY: Under general direction, the IAS Director provides management and oversight of team(s) performing similar services/activities. May have subordinate managers and/or supervisors.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


Transforms Arvest strategies into plans and goals for their unit for the next 12 months. Mobilizes their team(s), establishing the tactical plans, projects and objectives needed to accomplish these goals and ensuring their attainment.Accountable for decision making regarding their organization, establishing the structure of the unit and its internal processes, defining and ensuring quality standards.Develops the financial and resource plans for the area(s); accountable for managing to established budgets, including reallocating funding as priorities shift.Proactively mentors and trains subordinates to continually improve services and support to IAS.Responsible for all performance-related activities, including preparing and delivering performance reviews and any disciplinary recommendations.Partners with and integrates across other areas of Arvest, working with other areas, resolving conflicts and managing competing priorities, to provide a complete solution.Attend and actively participate in management meetings, communication meetings and various peer meetings both within the bank group and within the industry.Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.


TEAM ACCOUNTABILITIES:


Support and uphold the Arvest Mission Statement.Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.Foster and promote the proper company image at all times.


SUPERVISORY RESPONSIBILITIES:

Directly supervise 2 or more associates as assigned by the Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Ensure direct reports have completed required compliance training and are adhering to all internal procedures and controls as it relates to bank policy, laws, regulations and Arvest’s BSA/AML Program. Responsibilities include interviewing, hiring, appraising performance, rewarding, and disciplining associates. The incumbent has the authority and the appropriate influence to make recommendations regarding hiring, firing, advancement, promotion, or any other change of status of other associates within the guidelines of the bank’s procedures and guidelines for such change of status events. The incumbent provides training, planning, assigning, and directing work assignments and schedules; addressing complaints and resolving problems.

Responsibilities:

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:


Bachelor’s Degree or equivalent related experience required.8 years of relevant banking experience in progressively responsible positions required.3 years of previous supervisory/management experience required.Expert knowledge of bank operations, leadership strategies, quality management, compliance; bank products and services, systems and technologies; bank structure, organization and complex account documentation required.


OTHER SKILLS AND ABILITIES:


Must be able to arrive at work on time, work on site and have regular work attendanceMust be able to work cooperatively with other co-workers regardless of personality, presence or communication styleMust be able to provide cordial customer service regardless of customer personality, presence or communication styleMust be able to perform several tasks at onceMust be able to work in a stressful atmosphereMust be able to rotate job tasksMust be able to greet others cordiallyMust be able to coordinate multiple and changing prioritiesMust be able to verbally communicate with all other associatesMust be able to operate telephone, scanner, copier and FAX machinesMust be able to occasionally work outside of normal business hours.Must be able to move from department, division, or bank to department, division, or bank to attend meetingsMust be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation


PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.

The associate may occasionally be required to lift or move up to 25 pounds.

Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.

The associate must be able to travel occasionally by themselves within the US, including overnight, and via automobile and air.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Grade 20

Pay Range:
$148540 - $176387 per year

About the job

Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .

Position is Monday through Friday from 8 am to 5 pm with the ability to work additional hours as project needs demand.

Position is based at 921 W Monroe Ave, Lowell, AR, however, incumbent can be located anywhere within the Arvest 4 State Footprint (AR, KS, MO, OK).

The ideal candidate should have:


5 - 8 years of direct faud experienceExperience in a financial institutionExperience with at least 3-5 direct mid-level managers


SUMMARY: Under general direction, the IAS Director provides management and oversight of team(s) performing similar services/activities. May have subordinate managers and/or supervisors.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


Transforms Arvest strategies into plans and goals for their unit for the next 12 months. Mobilizes their team(s), establishing the tactical plans, projects and objectives needed to accomplish these goals and ensuring their attainment.Accountable for decision making regarding their organization, establishing the structure of the unit and its internal processes, defining and ensuring quality standards.Develops the financial and resource plans for the area(s); accountable for managing to established budgets, including reallocating funding as priorities shift.Proactively mentors and trains subordinates to continually improve services and support to IAS.Responsible for all performance-related activities, including preparing and delivering performance reviews and any disciplinary recommendations.Partners with and integrates across other areas of Arvest, working with other areas, resolving conflicts and managing competing priorities, to provide a complete solution.Attend and actively participate in management meetings, communication meetings and various peer meetings both within the bank group and within the industry.Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.


TEAM ACCOUNTABILITIES:


Support and uphold the Arvest Mission Statement.Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.Foster and promote the proper company image at all times.


SUPERVISORY RESPONSIBILITIES:

Directly supervise 2 or more associates as assigned by the Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Ensure direct reports have completed required compliance training and are adhering to all internal procedures and controls as it relates to bank policy, laws, regulations and Arvest’s BSA/AML Program. Responsibilities include interviewing, hiring, appraising performance, rewarding, and disciplining associates. The incumbent has the authority and the appropriate influence to make recommendations regarding hiring, firing, advancement, promotion, or any other change of status of other associates within the guidelines of the bank’s procedures and guidelines for such change of status events. The incumbent provides training, planning, assigning, and directing work assignments and schedules; addressing complaints and resolving problems.

Responsibilities:

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:


Bachelor’s Degree or equivalent related experience required.8 years of relevant banking experience in progressively responsible positions required.3 years of previous supervisory/management experience required.Expert knowledge of bank operations, leadership strategies, quality management, compliance; bank products and services, systems and technologies; bank structure, organization and complex account documentation required.


OTHER SKILLS AND ABILITIES:


Must be able to arrive at work on time, work on site and have regular work attendanceMust be able to work cooperatively with other co-workers regardless of personality, presence or communication styleMust be able to provide cordial customer service regardless of customer personality, presence or communication styleMust be able to perform several tasks at onceMust be able to work in a stressful atmosphereMust be able to rotate job tasksMust be able to greet others cordiallyMust be able to coordinate multiple and changing prioritiesMust be able to verbally communicate with all other associatesMust be able to operate telephone, scanner, copier and FAX machinesMust be able to occasionally work outside of normal business hours.Must be able to move from department, division, or bank to department, division, or bank to attend meetingsMust be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation


PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.

The associate may occasionally be required to lift or move up to 25 pounds.

Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.

The associate must be able to travel occasionally by themselves within the US, including overnight, and via automobile and air.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Grade 20

Pay Range:
$148540 - $176387 per year

About Company

Arvest Bank is a community-based financial institution serving more than 110 communities in Arkansas, Kansas, Missouri and Oklahoma. Established in 1961, Arvest Bank is committed to meeting the needs of its retail and business customer households by continually investing in the digital tools and services customers expect. Its extensive network of more than 200 banking locations provides loans, deposits, treasury management, credit cards, mortgage loans and mortgage servicing as a part of its growing list of digital services. Arvest is known for its commitment to the communities it serves and to attracting, hiring and retaining a diverse group of talented people. To learn more please visit www.arvest.com.Member FDIC. Equal Housing Lender.

Total Employees

5,337

Company 2-Year Growth

0%

Median Employee Tenure

6.3 years

Because no one goes to school
for fighting fraud.