Published on

May 10, 2024

Published on

May 10, 2024

Published on

May 10, 2024

Published on

May 10, 2024

Lead Product Manager, Trust & Safety

Lead Product Manager, Trust & Safety

Lead Product Manager, Trust & Safety

Lead Product Manager, Trust & Safety

Full-time

/

United States

/

Remote

Full-time

/

United States

/

Remote

Full-time

/

United States

/

Remote

Full-time

/

United States

/

Remote

About the job

About the team & opportunity

What’s so great about working on Calendly’s Product team?

We aim to design a seamless product experience that delights our customers.

Why do we need you? We're looking for a Lead Product Manager to champion the Trust & Safety of the Calendly platform. Your role will involve developing and executing strategies that enhance user trust, security, and privacy on a global level and your expertise will be vital in guiding our product decisions towards safer and more secure user experiences. This position will report to our Senior Manager, Product Management for Platform & Trust.

A day in the life of a Lead Product Manager for Trust & Safety at Calendly

In this role, you will spearhead the development of our trust and safety strategies, collaborating with cross-functional teams to ensure our platform adheres to the highest standards of safety, security, and compliance. Leveraging your deep knowledge of the field, along with data insights and user feedback, you will continuously refine and enhance our platform's integrity features. Your strategic decisions will safeguard our users and bolster their confidence in our platform.

Some of the initiatives you will shape may include:

Incorporating cutting-edge technologies for real-time monitoring and detection of safety and security threats to preemptively address vulnerabilities

Implementing advanced verification methods to increase platform security and prevent fraudulent activities

Upgrading our incident response tools and protocols to handle user safety and security breaches more effectively and minimize impact

Creating awareness programs and resources to educate internal stakeholders and users about safe practices and the importance of security on the platform

On a typical day, you will be working on:

Developing and executing a comprehensive platform integrity strategy that aligns with the company’s goals and user needs

Leading the ideation, development, and launch of scalable products and features that enhance user trust & safety, security, and privacy

Defining and monitoring key performance indicators (KPIs) related to platform integrity, and adjust product strategy based on performance and user feedback

Ensuring that platform integrity features are user-friendly and accessible, incorporating user feedback and usability testing into the product development process

Leading the development of processes and tooling to make it easier for our internal teams to safeguard user data and maintain the integrity of our platform

Working closely with product, engineering, security, and legal to ensure that user safety, security, and privacy are at the forefront of all product decisions, maintaining trust and integrity across the platform.

Staying up to date on industry best practices for trust & safety, security, and global compliance requirements

What do we need from you?

A minimum of 8 years in product management, with at least 3 years in a lead role focusing on trust and safety, security, privacy or related fields

Deep understanding of the platform integrity space, covering trust & safety, security, and privacy

Strong leadership skills, strategic thinking, excellent communication abilities, and a proven track record in managing large-scale product initiatives

Excellent communication abilities, capable of articulating strategies and risks to stakeholders at all levels of the organization

Strong collaboration skills, especially when it comes to working with specialized teams in Security and Legal to address complex issues

Detail-oriented, proactive, and capable of driving team-level execution to ensure project success and timely delivery

Strong analytical skills and experience with data-driven product decision-making

Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

About the job

About the team & opportunity

What’s so great about working on Calendly’s Product team?

We aim to design a seamless product experience that delights our customers.

Why do we need you? We're looking for a Lead Product Manager to champion the Trust & Safety of the Calendly platform. Your role will involve developing and executing strategies that enhance user trust, security, and privacy on a global level and your expertise will be vital in guiding our product decisions towards safer and more secure user experiences. This position will report to our Senior Manager, Product Management for Platform & Trust.

A day in the life of a Lead Product Manager for Trust & Safety at Calendly

In this role, you will spearhead the development of our trust and safety strategies, collaborating with cross-functional teams to ensure our platform adheres to the highest standards of safety, security, and compliance. Leveraging your deep knowledge of the field, along with data insights and user feedback, you will continuously refine and enhance our platform's integrity features. Your strategic decisions will safeguard our users and bolster their confidence in our platform.

Some of the initiatives you will shape may include:

Incorporating cutting-edge technologies for real-time monitoring and detection of safety and security threats to preemptively address vulnerabilities

Implementing advanced verification methods to increase platform security and prevent fraudulent activities

Upgrading our incident response tools and protocols to handle user safety and security breaches more effectively and minimize impact

Creating awareness programs and resources to educate internal stakeholders and users about safe practices and the importance of security on the platform

On a typical day, you will be working on:

Developing and executing a comprehensive platform integrity strategy that aligns with the company’s goals and user needs

Leading the ideation, development, and launch of scalable products and features that enhance user trust & safety, security, and privacy

Defining and monitoring key performance indicators (KPIs) related to platform integrity, and adjust product strategy based on performance and user feedback

Ensuring that platform integrity features are user-friendly and accessible, incorporating user feedback and usability testing into the product development process

Leading the development of processes and tooling to make it easier for our internal teams to safeguard user data and maintain the integrity of our platform

Working closely with product, engineering, security, and legal to ensure that user safety, security, and privacy are at the forefront of all product decisions, maintaining trust and integrity across the platform.

Staying up to date on industry best practices for trust & safety, security, and global compliance requirements

What do we need from you?

A minimum of 8 years in product management, with at least 3 years in a lead role focusing on trust and safety, security, privacy or related fields

Deep understanding of the platform integrity space, covering trust & safety, security, and privacy

Strong leadership skills, strategic thinking, excellent communication abilities, and a proven track record in managing large-scale product initiatives

Excellent communication abilities, capable of articulating strategies and risks to stakeholders at all levels of the organization

Strong collaboration skills, especially when it comes to working with specialized teams in Security and Legal to address complex issues

Detail-oriented, proactive, and capable of driving team-level execution to ensure project success and timely delivery

Strong analytical skills and experience with data-driven product decision-making

Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

About the job

About the team & opportunity

What’s so great about working on Calendly’s Product team?

We aim to design a seamless product experience that delights our customers.

Why do we need you? We're looking for a Lead Product Manager to champion the Trust & Safety of the Calendly platform. Your role will involve developing and executing strategies that enhance user trust, security, and privacy on a global level and your expertise will be vital in guiding our product decisions towards safer and more secure user experiences. This position will report to our Senior Manager, Product Management for Platform & Trust.

A day in the life of a Lead Product Manager for Trust & Safety at Calendly

In this role, you will spearhead the development of our trust and safety strategies, collaborating with cross-functional teams to ensure our platform adheres to the highest standards of safety, security, and compliance. Leveraging your deep knowledge of the field, along with data insights and user feedback, you will continuously refine and enhance our platform's integrity features. Your strategic decisions will safeguard our users and bolster their confidence in our platform.

Some of the initiatives you will shape may include:

Incorporating cutting-edge technologies for real-time monitoring and detection of safety and security threats to preemptively address vulnerabilities

Implementing advanced verification methods to increase platform security and prevent fraudulent activities

Upgrading our incident response tools and protocols to handle user safety and security breaches more effectively and minimize impact

Creating awareness programs and resources to educate internal stakeholders and users about safe practices and the importance of security on the platform

On a typical day, you will be working on:

Developing and executing a comprehensive platform integrity strategy that aligns with the company’s goals and user needs

Leading the ideation, development, and launch of scalable products and features that enhance user trust & safety, security, and privacy

Defining and monitoring key performance indicators (KPIs) related to platform integrity, and adjust product strategy based on performance and user feedback

Ensuring that platform integrity features are user-friendly and accessible, incorporating user feedback and usability testing into the product development process

Leading the development of processes and tooling to make it easier for our internal teams to safeguard user data and maintain the integrity of our platform

Working closely with product, engineering, security, and legal to ensure that user safety, security, and privacy are at the forefront of all product decisions, maintaining trust and integrity across the platform.

Staying up to date on industry best practices for trust & safety, security, and global compliance requirements

What do we need from you?

A minimum of 8 years in product management, with at least 3 years in a lead role focusing on trust and safety, security, privacy or related fields

Deep understanding of the platform integrity space, covering trust & safety, security, and privacy

Strong leadership skills, strategic thinking, excellent communication abilities, and a proven track record in managing large-scale product initiatives

Excellent communication abilities, capable of articulating strategies and risks to stakeholders at all levels of the organization

Strong collaboration skills, especially when it comes to working with specialized teams in Security and Legal to address complex issues

Detail-oriented, proactive, and capable of driving team-level execution to ensure project success and timely delivery

Strong analytical skills and experience with data-driven product decision-making

Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

About the job

About the team & opportunity

What’s so great about working on Calendly’s Product team?

We aim to design a seamless product experience that delights our customers.

Why do we need you? We're looking for a Lead Product Manager to champion the Trust & Safety of the Calendly platform. Your role will involve developing and executing strategies that enhance user trust, security, and privacy on a global level and your expertise will be vital in guiding our product decisions towards safer and more secure user experiences. This position will report to our Senior Manager, Product Management for Platform & Trust.

A day in the life of a Lead Product Manager for Trust & Safety at Calendly

In this role, you will spearhead the development of our trust and safety strategies, collaborating with cross-functional teams to ensure our platform adheres to the highest standards of safety, security, and compliance. Leveraging your deep knowledge of the field, along with data insights and user feedback, you will continuously refine and enhance our platform's integrity features. Your strategic decisions will safeguard our users and bolster their confidence in our platform.

Some of the initiatives you will shape may include:

Incorporating cutting-edge technologies for real-time monitoring and detection of safety and security threats to preemptively address vulnerabilities

Implementing advanced verification methods to increase platform security and prevent fraudulent activities

Upgrading our incident response tools and protocols to handle user safety and security breaches more effectively and minimize impact

Creating awareness programs and resources to educate internal stakeholders and users about safe practices and the importance of security on the platform

On a typical day, you will be working on:

Developing and executing a comprehensive platform integrity strategy that aligns with the company’s goals and user needs

Leading the ideation, development, and launch of scalable products and features that enhance user trust & safety, security, and privacy

Defining and monitoring key performance indicators (KPIs) related to platform integrity, and adjust product strategy based on performance and user feedback

Ensuring that platform integrity features are user-friendly and accessible, incorporating user feedback and usability testing into the product development process

Leading the development of processes and tooling to make it easier for our internal teams to safeguard user data and maintain the integrity of our platform

Working closely with product, engineering, security, and legal to ensure that user safety, security, and privacy are at the forefront of all product decisions, maintaining trust and integrity across the platform.

Staying up to date on industry best practices for trust & safety, security, and global compliance requirements

What do we need from you?

A minimum of 8 years in product management, with at least 3 years in a lead role focusing on trust and safety, security, privacy or related fields

Deep understanding of the platform integrity space, covering trust & safety, security, and privacy

Strong leadership skills, strategic thinking, excellent communication abilities, and a proven track record in managing large-scale product initiatives

Excellent communication abilities, capable of articulating strategies and risks to stakeholders at all levels of the organization

Strong collaboration skills, especially when it comes to working with specialized teams in Security and Legal to address complex issues

Detail-oriented, proactive, and capable of driving team-level execution to ensure project success and timely delivery

Strong analytical skills and experience with data-driven product decision-making

Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

About Company

At Calendly, our vision is to take the work out of connecting with others so you can accomplish more. Our scheduling automation platform helps individuals, teams, and organizations globally automate the meeting lifecycle by removing the back and forth with scheduling. Our platform enables companies to close deals, hire candidates, build relationships, and grow their business — faster. More than 20 million users across 230 countries use Calendly to simplify meetings and collaborate more effectively and efficiently.

Total Employees

650

Company 2-Year Growth

0%

Median Employee Tenure

2 years

Because no one goes to school
for fighting fraud.