Published on

Feb 12, 2024

Published on

Feb 12, 2024

Published on

Feb 12, 2024

Published on

Feb 12, 2024

Manager II, Fraud - Issuing

Manager II, Fraud - Issuing

Manager II, Fraud - Issuing

Manager II, Fraud - Issuing

Full-time

/

United States

/

Remote

Full-time

/

United States

/

Remote

Full-time

/

United States

/

Remote

Full-time

/

United States

/

Remote

About the job

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 34+ countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.


InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.


You can learn more about careers at InComm Payments here: www.incomm.com


About This Opportunity

As a Senior Manager on our Fraud Engagement team, you will be responsible for managing communications between both internal and external partners and our fraud department. You will meet with stakeholders on a regular basis, providing updates on trends and impact from changes to fraud systems, and act as the primary point of escalation for our partners. You will also work closely with internal strategy and operations teams to ensure fraud plans align with the expectations of our partners throughout the business and ensure changes to plan are understood and communicated clearly, accurately, and proactively. Success in this role will require that you be a strong communicator, both verbal and written, and capable of distilling complex information to clear and concise messages. Your team will also support the strategy and operational functions within the fraud department by ensuring we have access to the latest technology offered through current and prospective vendors, leading proof of concept implementations and maintaining cross department understanding of what each solution provides.


Responsibilities

  • Policy Development: Develop and refine the policies that guide the fraud prevention strategy, aligning it with the organization's goals, risk appetite, and regulatory. Continuously assess the evolving fraud landscape to adapt strategies and stay ahead of emerging threats.

  • Team Leadership: Lead, mentor, and empower a team of fraud analysts. Foster a collaborative and innovative environment that encourages knowledge sharing, skill development, and a commitment to excellence in fraud prevention.

  • Risk Assessment: Conduct in-depth risk assessments to identify vulnerabilities and potential gaps in existing fraud prevention measures. Implement proactive strategies to mitigate risks and enhance the organization's overall security posture.

  • Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including technology, operations, legal, and compliance, to develop and implement comprehensive fraud prevention initiatives. Act as a liaison between teams to ensure effective communication and alignment of goals.

  • Performance Monitoring: Establish key performance indicators (KPIs) and metrics to monitor the effectiveness of fraud prevention measures. Regularly assess the team's performance and adjust policies and strategies as needed to achieve optimal outcomes.

  • Communication and Engagement: Manage communication and engagement strategies for fraud prevention activities related to card processing business. Keep key stakeholders informed about fraud trends, prevention measures, and incident response protocols. Foster open channels of communication to ensure a cohesive and well-informed response to fraud-related matters.

  • Innovation and Technology: Stay abreast of cutting-edge fraud prevention technologies, tools, and methodologies. Identify opportunities to leverage advanced analytics, machine learning, and artificial intelligence to enhance fraud detection capabilities.

  • Incident Response: Lead incident response efforts in the event of a fraud incident, coordinating with internal teams and external partners as necessary. Manage the communication strategy and ensure a swift and effective response.

  • Regulatory Compliance: Stay informed about relevant regulatory standards and industry best practices related to fraud prevention. Ensure that the organization's fraud prevention policies and strategies are compliant with all applicable regulations.


Qualifications

  • Proven experience in fraud prevention, risk management, or related fields, with 4 years in a leadership or managerial role.

  • Experience with Debit/ACH fraud preferred.

  • Strong understanding of fraud prevention technologies, analytics, and methodologies.

  • Exceptional leadership and team management skills, with a track record of building and developing high-performing teams.

  • Analytical mindset with the ability to analyze complex data sets and derive actionable insights.

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.

  • Proven experience in developing and executing strategic initiatives.

  • Knowledge of financial regulations, compliance requirements, and industry standards related to fraud prevention.

  • Ability to make sound decisions under pressure and lead crisis management efforts.

  • Project management skills and familiarity with relevant tools – JIRA experience preferred.

  • Strong problem-solving abilities and a proactive approach to staying updated on fraud trends and technology.


InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law. This position is eligible for the Employee Referral Bonus Program.

About the job

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 34+ countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.


InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.


You can learn more about careers at InComm Payments here: www.incomm.com


About This Opportunity

As a Senior Manager on our Fraud Engagement team, you will be responsible for managing communications between both internal and external partners and our fraud department. You will meet with stakeholders on a regular basis, providing updates on trends and impact from changes to fraud systems, and act as the primary point of escalation for our partners. You will also work closely with internal strategy and operations teams to ensure fraud plans align with the expectations of our partners throughout the business and ensure changes to plan are understood and communicated clearly, accurately, and proactively. Success in this role will require that you be a strong communicator, both verbal and written, and capable of distilling complex information to clear and concise messages. Your team will also support the strategy and operational functions within the fraud department by ensuring we have access to the latest technology offered through current and prospective vendors, leading proof of concept implementations and maintaining cross department understanding of what each solution provides.


Responsibilities

  • Policy Development: Develop and refine the policies that guide the fraud prevention strategy, aligning it with the organization's goals, risk appetite, and regulatory. Continuously assess the evolving fraud landscape to adapt strategies and stay ahead of emerging threats.

  • Team Leadership: Lead, mentor, and empower a team of fraud analysts. Foster a collaborative and innovative environment that encourages knowledge sharing, skill development, and a commitment to excellence in fraud prevention.

  • Risk Assessment: Conduct in-depth risk assessments to identify vulnerabilities and potential gaps in existing fraud prevention measures. Implement proactive strategies to mitigate risks and enhance the organization's overall security posture.

  • Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including technology, operations, legal, and compliance, to develop and implement comprehensive fraud prevention initiatives. Act as a liaison between teams to ensure effective communication and alignment of goals.

  • Performance Monitoring: Establish key performance indicators (KPIs) and metrics to monitor the effectiveness of fraud prevention measures. Regularly assess the team's performance and adjust policies and strategies as needed to achieve optimal outcomes.

  • Communication and Engagement: Manage communication and engagement strategies for fraud prevention activities related to card processing business. Keep key stakeholders informed about fraud trends, prevention measures, and incident response protocols. Foster open channels of communication to ensure a cohesive and well-informed response to fraud-related matters.

  • Innovation and Technology: Stay abreast of cutting-edge fraud prevention technologies, tools, and methodologies. Identify opportunities to leverage advanced analytics, machine learning, and artificial intelligence to enhance fraud detection capabilities.

  • Incident Response: Lead incident response efforts in the event of a fraud incident, coordinating with internal teams and external partners as necessary. Manage the communication strategy and ensure a swift and effective response.

  • Regulatory Compliance: Stay informed about relevant regulatory standards and industry best practices related to fraud prevention. Ensure that the organization's fraud prevention policies and strategies are compliant with all applicable regulations.


Qualifications

  • Proven experience in fraud prevention, risk management, or related fields, with 4 years in a leadership or managerial role.

  • Experience with Debit/ACH fraud preferred.

  • Strong understanding of fraud prevention technologies, analytics, and methodologies.

  • Exceptional leadership and team management skills, with a track record of building and developing high-performing teams.

  • Analytical mindset with the ability to analyze complex data sets and derive actionable insights.

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.

  • Proven experience in developing and executing strategic initiatives.

  • Knowledge of financial regulations, compliance requirements, and industry standards related to fraud prevention.

  • Ability to make sound decisions under pressure and lead crisis management efforts.

  • Project management skills and familiarity with relevant tools – JIRA experience preferred.

  • Strong problem-solving abilities and a proactive approach to staying updated on fraud trends and technology.


InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law. This position is eligible for the Employee Referral Bonus Program.

About the job

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 34+ countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.


InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.


You can learn more about careers at InComm Payments here: www.incomm.com


About This Opportunity

As a Senior Manager on our Fraud Engagement team, you will be responsible for managing communications between both internal and external partners and our fraud department. You will meet with stakeholders on a regular basis, providing updates on trends and impact from changes to fraud systems, and act as the primary point of escalation for our partners. You will also work closely with internal strategy and operations teams to ensure fraud plans align with the expectations of our partners throughout the business and ensure changes to plan are understood and communicated clearly, accurately, and proactively. Success in this role will require that you be a strong communicator, both verbal and written, and capable of distilling complex information to clear and concise messages. Your team will also support the strategy and operational functions within the fraud department by ensuring we have access to the latest technology offered through current and prospective vendors, leading proof of concept implementations and maintaining cross department understanding of what each solution provides.


Responsibilities

  • Policy Development: Develop and refine the policies that guide the fraud prevention strategy, aligning it with the organization's goals, risk appetite, and regulatory. Continuously assess the evolving fraud landscape to adapt strategies and stay ahead of emerging threats.

  • Team Leadership: Lead, mentor, and empower a team of fraud analysts. Foster a collaborative and innovative environment that encourages knowledge sharing, skill development, and a commitment to excellence in fraud prevention.

  • Risk Assessment: Conduct in-depth risk assessments to identify vulnerabilities and potential gaps in existing fraud prevention measures. Implement proactive strategies to mitigate risks and enhance the organization's overall security posture.

  • Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including technology, operations, legal, and compliance, to develop and implement comprehensive fraud prevention initiatives. Act as a liaison between teams to ensure effective communication and alignment of goals.

  • Performance Monitoring: Establish key performance indicators (KPIs) and metrics to monitor the effectiveness of fraud prevention measures. Regularly assess the team's performance and adjust policies and strategies as needed to achieve optimal outcomes.

  • Communication and Engagement: Manage communication and engagement strategies for fraud prevention activities related to card processing business. Keep key stakeholders informed about fraud trends, prevention measures, and incident response protocols. Foster open channels of communication to ensure a cohesive and well-informed response to fraud-related matters.

  • Innovation and Technology: Stay abreast of cutting-edge fraud prevention technologies, tools, and methodologies. Identify opportunities to leverage advanced analytics, machine learning, and artificial intelligence to enhance fraud detection capabilities.

  • Incident Response: Lead incident response efforts in the event of a fraud incident, coordinating with internal teams and external partners as necessary. Manage the communication strategy and ensure a swift and effective response.

  • Regulatory Compliance: Stay informed about relevant regulatory standards and industry best practices related to fraud prevention. Ensure that the organization's fraud prevention policies and strategies are compliant with all applicable regulations.


Qualifications

  • Proven experience in fraud prevention, risk management, or related fields, with 4 years in a leadership or managerial role.

  • Experience with Debit/ACH fraud preferred.

  • Strong understanding of fraud prevention technologies, analytics, and methodologies.

  • Exceptional leadership and team management skills, with a track record of building and developing high-performing teams.

  • Analytical mindset with the ability to analyze complex data sets and derive actionable insights.

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.

  • Proven experience in developing and executing strategic initiatives.

  • Knowledge of financial regulations, compliance requirements, and industry standards related to fraud prevention.

  • Ability to make sound decisions under pressure and lead crisis management efforts.

  • Project management skills and familiarity with relevant tools – JIRA experience preferred.

  • Strong problem-solving abilities and a proactive approach to staying updated on fraud trends and technology.


InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law. This position is eligible for the Employee Referral Bonus Program.

About the job

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 34+ countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.


InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.


You can learn more about careers at InComm Payments here: www.incomm.com


About This Opportunity

As a Senior Manager on our Fraud Engagement team, you will be responsible for managing communications between both internal and external partners and our fraud department. You will meet with stakeholders on a regular basis, providing updates on trends and impact from changes to fraud systems, and act as the primary point of escalation for our partners. You will also work closely with internal strategy and operations teams to ensure fraud plans align with the expectations of our partners throughout the business and ensure changes to plan are understood and communicated clearly, accurately, and proactively. Success in this role will require that you be a strong communicator, both verbal and written, and capable of distilling complex information to clear and concise messages. Your team will also support the strategy and operational functions within the fraud department by ensuring we have access to the latest technology offered through current and prospective vendors, leading proof of concept implementations and maintaining cross department understanding of what each solution provides.


Responsibilities

  • Policy Development: Develop and refine the policies that guide the fraud prevention strategy, aligning it with the organization's goals, risk appetite, and regulatory. Continuously assess the evolving fraud landscape to adapt strategies and stay ahead of emerging threats.

  • Team Leadership: Lead, mentor, and empower a team of fraud analysts. Foster a collaborative and innovative environment that encourages knowledge sharing, skill development, and a commitment to excellence in fraud prevention.

  • Risk Assessment: Conduct in-depth risk assessments to identify vulnerabilities and potential gaps in existing fraud prevention measures. Implement proactive strategies to mitigate risks and enhance the organization's overall security posture.

  • Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including technology, operations, legal, and compliance, to develop and implement comprehensive fraud prevention initiatives. Act as a liaison between teams to ensure effective communication and alignment of goals.

  • Performance Monitoring: Establish key performance indicators (KPIs) and metrics to monitor the effectiveness of fraud prevention measures. Regularly assess the team's performance and adjust policies and strategies as needed to achieve optimal outcomes.

  • Communication and Engagement: Manage communication and engagement strategies for fraud prevention activities related to card processing business. Keep key stakeholders informed about fraud trends, prevention measures, and incident response protocols. Foster open channels of communication to ensure a cohesive and well-informed response to fraud-related matters.

  • Innovation and Technology: Stay abreast of cutting-edge fraud prevention technologies, tools, and methodologies. Identify opportunities to leverage advanced analytics, machine learning, and artificial intelligence to enhance fraud detection capabilities.

  • Incident Response: Lead incident response efforts in the event of a fraud incident, coordinating with internal teams and external partners as necessary. Manage the communication strategy and ensure a swift and effective response.

  • Regulatory Compliance: Stay informed about relevant regulatory standards and industry best practices related to fraud prevention. Ensure that the organization's fraud prevention policies and strategies are compliant with all applicable regulations.


Qualifications

  • Proven experience in fraud prevention, risk management, or related fields, with 4 years in a leadership or managerial role.

  • Experience with Debit/ACH fraud preferred.

  • Strong understanding of fraud prevention technologies, analytics, and methodologies.

  • Exceptional leadership and team management skills, with a track record of building and developing high-performing teams.

  • Analytical mindset with the ability to analyze complex data sets and derive actionable insights.

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.

  • Proven experience in developing and executing strategic initiatives.

  • Knowledge of financial regulations, compliance requirements, and industry standards related to fraud prevention.

  • Ability to make sound decisions under pressure and lead crisis management efforts.

  • Project management skills and familiarity with relevant tools – JIRA experience preferred.

  • Strong problem-solving abilities and a proactive approach to staying updated on fraud trends and technology.


InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law. This position is eligible for the Employee Referral Bonus Program.

InComm Payments

United States

Visit Company Website

InComm Payments

United States

Visit Company Website

InComm Payments

United States

Visit Company Website

InComm Payments

United States

Visit Company Website

About Company

InComm Payments is a global leader in innovative payments technology. Leveraging dynamic technology and proven expertise, InComm Payments delivers enhanced end-to-end payment platforms and emerging financial technology solutions that help businesses grow across a wide range of industries including retail, healthcare, tolling & transit, incentives, mobile payments and financial services. By enabling omnichannel connections to an ever-expanding consumer base in an increasingly digital ecosystem, InComm Payments creates seamless and valuable commerce experiences across the globe. With more than 29 years of experience, over 500,000 points of distribution, 402 global patents and a presence in more than 30 countries, InComm Payments leads the payments industry from its headquarters in Atlanta, Ga. Learn more at www.InCommPayments.com.

Total Employees

2,446

Company 2-Year Growth

1%

Median Employee Tenure

5.9 years