Published on

Jan 30, 2024

Published on

Jan 30, 2024

Published on

Jan 30, 2024

Published on

Jan 30, 2024

Payment Operations Associate, Formatting & Investigations

Payment Operations Associate, Formatting & Investigations

Payment Operations Associate, Formatting & Investigations

Payment Operations Associate, Formatting & Investigations

Full-time

/

Boston, MA

/

Remote

Full-time

/

Boston, MA

/

Remote

Full-time

/

Boston, MA

/

Remote

Full-time

/

Boston, MA

/

Remote

About the job

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who We Are

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 3,700+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity:

  • Helping to successfully process growing volume of international and domestic payments

  • Verify beneficiary account details to ensure they are accurate and adhere to AML regulations and internal policies

  • Working closely with payment partners and banks to identify and resolve payment issues promptly

  • Identify and report processing inefficiencies and help to resolve

  • Review, improve and maintain payment formatting rules to reduce payment issues

  • Work closely with Compliance team to review and improve internal policies to reduce friction in the AML process

  • Communicate with payers directly via email and call to resolve issues and prevent delays

Qualifications

Here’s What We’re Looking For:

  • 1-3 years of payments, fintech, operations or banking experience

  • Must be located within the US Eastern or Central Time Zone

  • Undergraduate Degree along with an interest in financial services or operations

  • Deadline focussed with strong organizational skills and exceptional attention to detail

  • Fluent English, written and spoken, other languages are an advantage

  • Possess a willingness and eagerness to learn

  • Ability to work independently and drive projects to completion in a fast-paced environment

  • Excellent analytical and computer skills including proficiency in Excel and other online tools (Google Apps, etc.)

  • Passion for problem solving and helping customers

  • Highly effective communication skills

  • A positive, can-do attitude, motivated to drive ongoing, continuous improvement

  • Experience in finance, banking operations or transactional reconciliation is an advantage

Additional Information

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

The US base salary range for this full-time position is $45,000-$55,000 plus restricted stock units and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. Your Talent Acquisition Partner can share more about the specific salary range for your preferred location during the hiring process.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

About the job

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who We Are

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 3,700+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity:

  • Helping to successfully process growing volume of international and domestic payments

  • Verify beneficiary account details to ensure they are accurate and adhere to AML regulations and internal policies

  • Working closely with payment partners and banks to identify and resolve payment issues promptly

  • Identify and report processing inefficiencies and help to resolve

  • Review, improve and maintain payment formatting rules to reduce payment issues

  • Work closely with Compliance team to review and improve internal policies to reduce friction in the AML process

  • Communicate with payers directly via email and call to resolve issues and prevent delays

Qualifications

Here’s What We’re Looking For:

  • 1-3 years of payments, fintech, operations or banking experience

  • Must be located within the US Eastern or Central Time Zone

  • Undergraduate Degree along with an interest in financial services or operations

  • Deadline focussed with strong organizational skills and exceptional attention to detail

  • Fluent English, written and spoken, other languages are an advantage

  • Possess a willingness and eagerness to learn

  • Ability to work independently and drive projects to completion in a fast-paced environment

  • Excellent analytical and computer skills including proficiency in Excel and other online tools (Google Apps, etc.)

  • Passion for problem solving and helping customers

  • Highly effective communication skills

  • A positive, can-do attitude, motivated to drive ongoing, continuous improvement

  • Experience in finance, banking operations or transactional reconciliation is an advantage

Additional Information

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

The US base salary range for this full-time position is $45,000-$55,000 plus restricted stock units and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. Your Talent Acquisition Partner can share more about the specific salary range for your preferred location during the hiring process.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

About the job

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who We Are

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 3,700+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity:

  • Helping to successfully process growing volume of international and domestic payments

  • Verify beneficiary account details to ensure they are accurate and adhere to AML regulations and internal policies

  • Working closely with payment partners and banks to identify and resolve payment issues promptly

  • Identify and report processing inefficiencies and help to resolve

  • Review, improve and maintain payment formatting rules to reduce payment issues

  • Work closely with Compliance team to review and improve internal policies to reduce friction in the AML process

  • Communicate with payers directly via email and call to resolve issues and prevent delays

Qualifications

Here’s What We’re Looking For:

  • 1-3 years of payments, fintech, operations or banking experience

  • Must be located within the US Eastern or Central Time Zone

  • Undergraduate Degree along with an interest in financial services or operations

  • Deadline focussed with strong organizational skills and exceptional attention to detail

  • Fluent English, written and spoken, other languages are an advantage

  • Possess a willingness and eagerness to learn

  • Ability to work independently and drive projects to completion in a fast-paced environment

  • Excellent analytical and computer skills including proficiency in Excel and other online tools (Google Apps, etc.)

  • Passion for problem solving and helping customers

  • Highly effective communication skills

  • A positive, can-do attitude, motivated to drive ongoing, continuous improvement

  • Experience in finance, banking operations or transactional reconciliation is an advantage

Additional Information

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

The US base salary range for this full-time position is $45,000-$55,000 plus restricted stock units and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. Your Talent Acquisition Partner can share more about the specific salary range for your preferred location during the hiring process.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

About the job

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who We Are

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 3,700+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity:

  • Helping to successfully process growing volume of international and domestic payments

  • Verify beneficiary account details to ensure they are accurate and adhere to AML regulations and internal policies

  • Working closely with payment partners and banks to identify and resolve payment issues promptly

  • Identify and report processing inefficiencies and help to resolve

  • Review, improve and maintain payment formatting rules to reduce payment issues

  • Work closely with Compliance team to review and improve internal policies to reduce friction in the AML process

  • Communicate with payers directly via email and call to resolve issues and prevent delays

Qualifications

Here’s What We’re Looking For:

  • 1-3 years of payments, fintech, operations or banking experience

  • Must be located within the US Eastern or Central Time Zone

  • Undergraduate Degree along with an interest in financial services or operations

  • Deadline focussed with strong organizational skills and exceptional attention to detail

  • Fluent English, written and spoken, other languages are an advantage

  • Possess a willingness and eagerness to learn

  • Ability to work independently and drive projects to completion in a fast-paced environment

  • Excellent analytical and computer skills including proficiency in Excel and other online tools (Google Apps, etc.)

  • Passion for problem solving and helping customers

  • Highly effective communication skills

  • A positive, can-do attitude, motivated to drive ongoing, continuous improvement

  • Experience in finance, banking operations or transactional reconciliation is an advantage

Additional Information

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

The US base salary range for this full-time position is $45,000-$55,000 plus restricted stock units and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. Your Talent Acquisition Partner can share more about the specific salary range for your preferred location during the hiring process.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

About Company

Flywire Corporation (Nasdaq: FLYW) is a global payments enablement and software company. We combine our proprietary global payments network, next-gen payments platform and vertical-specific software - what we call our Flywire Advantage - to deliver the most important and complex payments for our clients and their customers.Whether in education, healthcare, travel or technology, Flywire has vertical-specific insight and technology that allows organizations to optimize the payment experience for their customers while eliminating operational challenges—from invoicing to payment reconciliation. Around the clock multilingual support via phone, email, and chat, and online tracking, ensures that both the client and customer have complete control over their payments. Flywire supports over 3,700+ clients around the world with diverse payment methods in more than 140 currencies across 240 countries and territories. The company is headquartered in Boston and has offices around the globe. Flywire counts Goldman Sachs, Temasek, Bain Capital Ventures, Spark Capital, F-Prime, Whale Rock Capital Management, Marshall Wace LLP, and Sunley House Capital, Advent International among its investors.

Total Employees

1,088

Company 2-Year Growth

50%

Median Employee Tenure

2.2 years