Published on

May 7, 2024

Published on

May 7, 2024

Published on

May 7, 2024

Published on

May 7, 2024

Risk Management Specialist

Risk Management Specialist

Risk Management Specialist

Risk Management Specialist

Full-time

/

Bengaluru, India

/

Remote

Full-time

/

Bengaluru, India

/

Remote

Full-time

/

Bengaluru, India

/

Remote

Full-time

/

Bengaluru, India

/

Remote

About the job

Greenlight is seeking a Risk Management Specialist to join their Risk Operations team. Reporting to the Associate Manager, Risk Management, this role is pivotal in upholding the organization's financial integrity and protecting against fraud. If you're passionate about shaping a financially healthy and happy future for kids, this opportunity could be your chance to make a significant impact.

What you will be doing: Perform detailed analysis of high-risk add funds, purchases, and money movement via real-time queues, resolving Fraud Alerts promptly to mitigate potential revenue losses and customer harm.Support customer inquiries escalated from Customer Service RepresentativesMaintain performance standards to ensure efficiencies and accurate decision-making.Determine existing fraud trends by analyzing accounts and transaction patterns, and share feedback on observations. Recommend best practices based on changing patterns and trends.Identify fraud rules and system improvements to mitigate loss and increase department efficiency while ensuring a positive customer experience.Respond to banking partner inquiries regarding suspicious card activity as needed, and interact with external customers to validate information for KYC processes and transaction validation. Participate in special projects as required.
What you should bring: 2+ years experience in risk review, backed by strong knowledge of back-end systems and Risk Assessment MethodologiesBased in Bangalore, available for immediate joining in overnight shift (11:30 PM to 8:30 AM IST), and flexible for a hybrid work model, with a with a well-equipped WFH setupDemonstrated analytical skills, adaptability, and ability to work independently or as part of a teamExcellent written, verbal, and interpersonal communication skills, along with a proactive approach to learning and developmentProficient in Google apps, fraud solutions providers, with a Bachelor's degree or equivalent work experience

About the job

Greenlight is seeking a Risk Management Specialist to join their Risk Operations team. Reporting to the Associate Manager, Risk Management, this role is pivotal in upholding the organization's financial integrity and protecting against fraud. If you're passionate about shaping a financially healthy and happy future for kids, this opportunity could be your chance to make a significant impact.

What you will be doing: Perform detailed analysis of high-risk add funds, purchases, and money movement via real-time queues, resolving Fraud Alerts promptly to mitigate potential revenue losses and customer harm.Support customer inquiries escalated from Customer Service RepresentativesMaintain performance standards to ensure efficiencies and accurate decision-making.Determine existing fraud trends by analyzing accounts and transaction patterns, and share feedback on observations. Recommend best practices based on changing patterns and trends.Identify fraud rules and system improvements to mitigate loss and increase department efficiency while ensuring a positive customer experience.Respond to banking partner inquiries regarding suspicious card activity as needed, and interact with external customers to validate information for KYC processes and transaction validation. Participate in special projects as required.
What you should bring: 2+ years experience in risk review, backed by strong knowledge of back-end systems and Risk Assessment MethodologiesBased in Bangalore, available for immediate joining in overnight shift (11:30 PM to 8:30 AM IST), and flexible for a hybrid work model, with a with a well-equipped WFH setupDemonstrated analytical skills, adaptability, and ability to work independently or as part of a teamExcellent written, verbal, and interpersonal communication skills, along with a proactive approach to learning and developmentProficient in Google apps, fraud solutions providers, with a Bachelor's degree or equivalent work experience

About the job

Greenlight is seeking a Risk Management Specialist to join their Risk Operations team. Reporting to the Associate Manager, Risk Management, this role is pivotal in upholding the organization's financial integrity and protecting against fraud. If you're passionate about shaping a financially healthy and happy future for kids, this opportunity could be your chance to make a significant impact.

What you will be doing: Perform detailed analysis of high-risk add funds, purchases, and money movement via real-time queues, resolving Fraud Alerts promptly to mitigate potential revenue losses and customer harm.Support customer inquiries escalated from Customer Service RepresentativesMaintain performance standards to ensure efficiencies and accurate decision-making.Determine existing fraud trends by analyzing accounts and transaction patterns, and share feedback on observations. Recommend best practices based on changing patterns and trends.Identify fraud rules and system improvements to mitigate loss and increase department efficiency while ensuring a positive customer experience.Respond to banking partner inquiries regarding suspicious card activity as needed, and interact with external customers to validate information for KYC processes and transaction validation. Participate in special projects as required.
What you should bring: 2+ years experience in risk review, backed by strong knowledge of back-end systems and Risk Assessment MethodologiesBased in Bangalore, available for immediate joining in overnight shift (11:30 PM to 8:30 AM IST), and flexible for a hybrid work model, with a with a well-equipped WFH setupDemonstrated analytical skills, adaptability, and ability to work independently or as part of a teamExcellent written, verbal, and interpersonal communication skills, along with a proactive approach to learning and developmentProficient in Google apps, fraud solutions providers, with a Bachelor's degree or equivalent work experience

About the job

Greenlight is seeking a Risk Management Specialist to join their Risk Operations team. Reporting to the Associate Manager, Risk Management, this role is pivotal in upholding the organization's financial integrity and protecting against fraud. If you're passionate about shaping a financially healthy and happy future for kids, this opportunity could be your chance to make a significant impact.

What you will be doing: Perform detailed analysis of high-risk add funds, purchases, and money movement via real-time queues, resolving Fraud Alerts promptly to mitigate potential revenue losses and customer harm.Support customer inquiries escalated from Customer Service RepresentativesMaintain performance standards to ensure efficiencies and accurate decision-making.Determine existing fraud trends by analyzing accounts and transaction patterns, and share feedback on observations. Recommend best practices based on changing patterns and trends.Identify fraud rules and system improvements to mitigate loss and increase department efficiency while ensuring a positive customer experience.Respond to banking partner inquiries regarding suspicious card activity as needed, and interact with external customers to validate information for KYC processes and transaction validation. Participate in special projects as required.
What you should bring: 2+ years experience in risk review, backed by strong knowledge of back-end systems and Risk Assessment MethodologiesBased in Bangalore, available for immediate joining in overnight shift (11:30 PM to 8:30 AM IST), and flexible for a hybrid work model, with a with a well-equipped WFH setupDemonstrated analytical skills, adaptability, and ability to work independently or as part of a teamExcellent written, verbal, and interpersonal communication skills, along with a proactive approach to learning and developmentProficient in Google apps, fraud solutions providers, with a Bachelor's degree or equivalent work experience

Greenlight

Bengaluru, India

Visit Company Website

Greenlight

Bengaluru, India

Visit Company Website

Greenlight

Bengaluru, India

Visit Company Website

Greenlight

Bengaluru, India

Visit Company Website

About Company

Greenlight is a debit card and money app for families. Our mission is to shine a light on the world of money for families and empower parents to raise financially-smart kids.Millions of parents and kids use Greenlight to earn, save, spend wisely, give, and invest. Parents can set flexible spend controls, manage chores, automate allowances, and invest for their kids’ futures.The Greenlight team calls Atlanta home, but we have team members across the country. We’re pet enthusiasts, PTA presidents, fantasy football champs, kickball-mates, and volunteer dance teachers. We’re backed by Drive Capital, JP Morgan Chase, Wells Fargo, TTV Capital, Relay Ventures, NEA, Amazon, Ally Financial, SunTrust Bank, and Synchrony Financial. We were picked for CB Insights’ Fintech 250.Inspired? Apply to join our team: https://greenlight.com/careers/

Total Employees

656

Company 2-Year Growth

0%

Median Employee Tenure

2 years

Because no one goes to school
for fighting fraud.