Published on

Mar 23, 2024

Published on

Mar 23, 2024

Published on

Mar 23, 2024

Published on

Mar 23, 2024

Risk Operations Analyst

Risk Operations Analyst

Risk Operations Analyst

Risk Operations Analyst

Full-time

/

Singapore

/

On-site

Full-time

/

Singapore

/

On-site

Full-time

/

Singapore

/

On-site

Full-time

/

Singapore

/

On-site

About the job

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team

The User Operations Policy team operationalizes and oversees the enforcement of payments standards and policies to ensure compliant and safe product usage, minimizes merchants’ violations and proactively manages reputation and regulatory risk.

What you’ll do

As a Risk Operations Analyst in our Extra Supportability Checks team you will be working to ensure our onboarding policies and practices align to the needs of our financial partners. You will be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you will influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation.

Responsibilities

  • Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions

  • Evaluate merchants, from successful venture-backed startups to well established institutions by assessing suitability to process on Stripe

  • Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and following up implementation of those improvements

  • Effectively and clearly communicate, including with other Stripes, Stripe's users, and Stripe's financial partners

  • Identify trends and further report these to cross functional teams to enhance detection systems

  • Contribute to projects to enhance and optimize due diligence strategy systems and tools

  • Help build and scale processes across the risk operations eco-system

  • Identify gaps in current systems, policies and strategies, and recommends enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders



Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

  • Deep empathy for entrepreneurs running a business, and are motivated to solve problems to empower them

  • Working knowledge of SQL or other data analysis tools

  • The ability and desire to challenge the status quo

  • Creative thinker who considers problems from a customer perspective while being pragmatic and solutions oriented when solving them

  • Can analyze feedback patterns and use these insights to drive process and product improvements

  • You like ownership, being accountable, and driving towards ambitious goals



Hybrid work at Stripe

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Pay and benefits

The annual salary range for this role in the primary location is S$96,000 - S$144,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

About the job

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team

The User Operations Policy team operationalizes and oversees the enforcement of payments standards and policies to ensure compliant and safe product usage, minimizes merchants’ violations and proactively manages reputation and regulatory risk.

What you’ll do

As a Risk Operations Analyst in our Extra Supportability Checks team you will be working to ensure our onboarding policies and practices align to the needs of our financial partners. You will be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you will influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation.

Responsibilities

  • Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions

  • Evaluate merchants, from successful venture-backed startups to well established institutions by assessing suitability to process on Stripe

  • Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and following up implementation of those improvements

  • Effectively and clearly communicate, including with other Stripes, Stripe's users, and Stripe's financial partners

  • Identify trends and further report these to cross functional teams to enhance detection systems

  • Contribute to projects to enhance and optimize due diligence strategy systems and tools

  • Help build and scale processes across the risk operations eco-system

  • Identify gaps in current systems, policies and strategies, and recommends enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders



Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

  • Deep empathy for entrepreneurs running a business, and are motivated to solve problems to empower them

  • Working knowledge of SQL or other data analysis tools

  • The ability and desire to challenge the status quo

  • Creative thinker who considers problems from a customer perspective while being pragmatic and solutions oriented when solving them

  • Can analyze feedback patterns and use these insights to drive process and product improvements

  • You like ownership, being accountable, and driving towards ambitious goals



Hybrid work at Stripe

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Pay and benefits

The annual salary range for this role in the primary location is S$96,000 - S$144,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

About the job

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team

The User Operations Policy team operationalizes and oversees the enforcement of payments standards and policies to ensure compliant and safe product usage, minimizes merchants’ violations and proactively manages reputation and regulatory risk.

What you’ll do

As a Risk Operations Analyst in our Extra Supportability Checks team you will be working to ensure our onboarding policies and practices align to the needs of our financial partners. You will be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you will influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation.

Responsibilities

  • Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions

  • Evaluate merchants, from successful venture-backed startups to well established institutions by assessing suitability to process on Stripe

  • Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and following up implementation of those improvements

  • Effectively and clearly communicate, including with other Stripes, Stripe's users, and Stripe's financial partners

  • Identify trends and further report these to cross functional teams to enhance detection systems

  • Contribute to projects to enhance and optimize due diligence strategy systems and tools

  • Help build and scale processes across the risk operations eco-system

  • Identify gaps in current systems, policies and strategies, and recommends enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders



Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

  • Deep empathy for entrepreneurs running a business, and are motivated to solve problems to empower them

  • Working knowledge of SQL or other data analysis tools

  • The ability and desire to challenge the status quo

  • Creative thinker who considers problems from a customer perspective while being pragmatic and solutions oriented when solving them

  • Can analyze feedback patterns and use these insights to drive process and product improvements

  • You like ownership, being accountable, and driving towards ambitious goals



Hybrid work at Stripe

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Pay and benefits

The annual salary range for this role in the primary location is S$96,000 - S$144,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

About the job

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team

The User Operations Policy team operationalizes and oversees the enforcement of payments standards and policies to ensure compliant and safe product usage, minimizes merchants’ violations and proactively manages reputation and regulatory risk.

What you’ll do

As a Risk Operations Analyst in our Extra Supportability Checks team you will be working to ensure our onboarding policies and practices align to the needs of our financial partners. You will be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you will influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation.

Responsibilities

  • Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions

  • Evaluate merchants, from successful venture-backed startups to well established institutions by assessing suitability to process on Stripe

  • Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and following up implementation of those improvements

  • Effectively and clearly communicate, including with other Stripes, Stripe's users, and Stripe's financial partners

  • Identify trends and further report these to cross functional teams to enhance detection systems

  • Contribute to projects to enhance and optimize due diligence strategy systems and tools

  • Help build and scale processes across the risk operations eco-system

  • Identify gaps in current systems, policies and strategies, and recommends enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders



Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

  • Deep empathy for entrepreneurs running a business, and are motivated to solve problems to empower them

  • Working knowledge of SQL or other data analysis tools

  • The ability and desire to challenge the status quo

  • Creative thinker who considers problems from a customer perspective while being pragmatic and solutions oriented when solving them

  • Can analyze feedback patterns and use these insights to drive process and product improvements

  • You like ownership, being accountable, and driving towards ambitious goals



Hybrid work at Stripe

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Pay and benefits

The annual salary range for this role in the primary location is S$96,000 - S$144,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

About Company

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.

Total Employees

8,946

Company 2-Year Growth

19%

Median Employee Tenure

2.2 years

Because no one goes to school
for fighting fraud.